I've been using North Bay Shuttle since they were referred to me several years ago and am now…read moretotally spoiled by their outstanding service. I use them for both business and personal travel logistics exclusively. They have never missed an appointment and have gone out of their way to accommodate me when I've encountered travel disruptions such as delayed flights. During the bad winter storms of February 2025, I even changed airports for my return flight because SFO was shut down ... and they were there to pick me up in Oakland at the new time. That kind of flexibility and service is rare ... and one reason I'll never go back to the express buses. John A.

I don't usually write reviews, but given my excellent experience with North Bay Shuttle I couldn't…read moreresist! We've been using their service for years to get to and from the airport from Sonoma County. They are 100% reliable - an important feature for catching a plane! The drivers are excellent - personable, safe and helpful. I highly recommend their service.

The buses are so comfortable. I can't think of a more affordable, timely and pleasant way to start…read moremy travels.

‼App does not work, buses do not run on schedule, and Dave who answers the phone was extremely rude…read moreand disrespectful. I was stranded at SFO when scheduled bus did not arrive. Called Dave who spoke aggressively in an unbroken stream of words without letting me speak, saying things like: "I have no idea about the app it's run by a third party and I have no idea what you're looking at but your probably using it wrong" When I asked Dave to slow down and allow me to speak he sounded instantly offended and adopted an even more aggressive tone, talking over me and then hanging up abruptly. I would never consider using this company again, it appears unmanaged.

I live in the deep woods of Mill Valley and I just don't entrust an Uber driver to find us. That's…read morewhy, when I had to leave for the airport at 4:30am, I called Chuck to give me a ride. It was the most pleasant ride and I like that he's got a flat fee to the airport instead of charging by the meter. On top of it all, I really had a good time chatting with Chuck...I usually plug in my headsets because I don't want to engage in smalltalk.

Was not willing to drive us even a 2 miles down the hill despite the fact we would have happily…read morepaid $50+ if it meant being at our destination (a wedding) on time. Hung up on us without further discussion.

I just rebooked them for an upcoming trip and noticed that there was not a recent review of Mt Tam…read moreLimo. The reviews posted over the years are still quite true in 2024. The team led by Ricardo is always on time, patient with delayed flights, personable and very reliable. Highly recommend them.

Ricardo took our family of 6 from Corte Madera to the Emeryville Amtrak station. He was on time and…read morevery professional. We will be using him again soon!

We just got dropped off our driver Chris was very nice. We got picked up on time it was a pleasant…read moreride to the airport in very have traffic. This is definitely the way to go.

great service. last moment reservation. I was promptly picked up at Oakland Airport and swiftly…read moretransported to Marin General Hospital to attend my granddaughter's birth. Will definitely use them again.

tl;dr: Service has good aspects (drivers, manager) and bad aspects (Dispatch)…read more I needed transportation from Marin to SFO at 5AM. Taxi services weren't running at that hour for transit to the San Rafael Transit Center to catch the Marin Airporter. ## Good Experience Luckily, I asked around and Marin Door to Door was presented to me as an alternative. I booked their service the day before my flight and it went flawlessly: I was picked up at my apartment, a couple other patrons were picked up and made great time to the airport. The van was clean and the driver was safe as well as personable. ## Bad Experience A week later, impressed with the previous experience and ease of use, I booked transport from SFO back to Marin the day before my arrival. Unfortunately, it fell apart from there: I walked to the van, the driver assisted me with my bag as I got in the vehicle and he finished his conversation with Dispatch. As the driver described, we'd have to wait for another passenger who's flight was still enroute to SFO due to an issue with another driver's van. Dispatch called me soon after the driver's conversation concluded and I was filled in. I expressed that I did not expect this wait (40min for plane to land, 10min to get the van) to be so lengthy and that I would like to simply get a refund and board the Marin Airporter seeing as how it will take less time. I was denied a refund and yet continued to make my case that this is merely a one-off issue with their service, that I understood but would still like to avoid explore a different option. Continued denial; I went off to the Airporter regardless. I called once again requesting a refund and to express my displeasure with such repeated denial in a clearly innocuous situation. In return Dispatch berated retorts such as I was told of a 5-40min possible waiting limit [I was not told this, but it makes sense in the long run... still, should have been told to me or at least somewhere on their website (quick glance, couldn't find it)], the customer to be waited for was a regular, and upon me mentioning what the driver explained to me as the situation regarding the other driver, that I was misinformed (which if I was, is more concerning considering now a driver is lying to me) which ended up not being the case. I hung up, not pleased. I spoke to a manager on Monday. She heard my plight, spoke with the driver and Dispatch and the next day called back, apologized, reiterated the possible waiting time which was not explained to me before and issued a refund. Honestly, the manager was the best part of this whole ordeal. She was calm and put me at ease regarding the situation. ## Conclusion Overall, Marin Door to Door is something I would have used frequently or possibly exclusively. Instead, in an effort to avoid any further displeasure with their service, I will put up with minor hassle of needing cash and the minor timing inconvenience of the Marin Airporter and use Marin Door To Door for those seldom weird-hour flights.

THEIR LICENSE TO BE ON SFO PREMISES IS REVOKED AS OF 10/10/18!…read more I KNEW something wasn't quite right. They've been making my airport pickups more and more difficult the last couple of times I have used them. When you ask they say things like: "SFO is making some changes" and "Due to construction..." VERY evasive and VERY sketch answers. They had two opportunities to be straight with me and they chose not to so I called SFO to get my answers. I just spoke to someone who manages these contracts. He told me they were officially terminated on 10/10/18! They have issues with the CPUC and also the FTB. Nice try...next time don't be so evasive.

I found Truss Car Service through Nextdoor. Pedro had many positive recommendations, so I reached…read moreout through Nextdoor messaging. He was the most prompt in responding and his pricing was clear, fair and in line with other car service companies. I scheduled rides to and from Port of San Francisco two months in advance, and received confirmation text promptly. Pedro is professional, punctual, and all around nice guy. He made our trip to and from the port very smooth, and while hiring a car service does cost more than driving and parking yourself, it is well worth the extra cost and lovely start to any vacation. I will definitely be using Truss Car Service again.

Pedro treated us royally, both taking us to and returning us from SFO for a very good fare. His…read morecar is luxurious (chocolates!) and he's a great conversationalist if you want to talk (great music, too). We were very happy with the service and would definitely use them again.

Make no mistake, this is the service you need. Quality customer service, first rate equipment and…read morereasonable prices? This is Marin Town Car Service. We used these folks for a drop off and pick up and it was smooth as butter. The service is timely, the cars are spotless and our driver Ali made sure we were comfortable after a transatlantic flight. Simply could not be happier and look forward to riding with them again soon.

My family used this service to go to the airport and back. They were great! On time, reliable,…read morecourteous, professional. We will use them for our next family trip too!

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

Talha was a great driver. He arrived on time and got us safely to the airport with time to spare…read more He was personable and helpful from beginning to end. The car was very clean and in good condition. Would definitely book a ride with this company again. Nice way to kick off a vacation.

Best car service in Marin!! We always use them when traveling to SFO or the cruise terminals…read more Their drivers are exceptional-very safe & professional. Great vehicles that actually fit all of your luggage (how many items have you called an uber at the airport and they show-up with a full trunk!). Always on time, even when flights delayed. Best way to start or end a trip is with the excellent services of Marin Limo & Car!!!

Marin Limo & car service are outstanding!! They show up on time , their drivers are very…read moreprofessional. I highly recommend them.