Sorry to say but I have to say this has been the worst customer experience of my life and having been with TPG that's saying something. I bought a $299 vacuum at one of Godfreys' 'sales' for $99. Within three months the crap vacuum was broken and when I returned to the store yesterday, the only resolution your sales staff could offer was that I purchase a one thousand dollar vacuum using your handy GE credit facility. Your salesman seemed to grasp the fundamentals of the english language, when he refused to acknowledge that he even understood the problem. Inarticulate and pushy, to the point that I left the store and will never return.
You know what? Screw you, screw your returns policy and screw your crap product. I've purchased a Dyson online and you've lost a sale. read more