Goddard started later in the season than promised. Fall was ending and the trees were shedding their remaining leaves. He insisted on cutting a ridge vent. (We already had gable vents.) He never told me the downside of doing this. He had several roof panels off for two days. Lots of dirt, leaf litter and rain got into the attic. Would've been a good time to tell me we had insufficient insulation for the added ventilation. Also would've been easy for him to install the insulation with the panels off. But did he tell me? No. Our heating gas consumption DOUBLED, and of course he denied the ridge vent had anything to do with it. I never found an insulation contractor in the area. I thought about doing the job myself, but I can't squeeze through the tiny attic access port, and it's too dangerous for me, as there's no floor and I have balance issues. I'm running the heat 10 degrees below what we used to set, freezing my butt off, and still paying much higher bills. I called Goddard a couple times to address water spots that developed in a couple rooms. He wasn't nice about it. He claimed they were old spots and got angry with me. Both gutters stopped working properly. Water is falling on the front and back porches. Today I discovered one reason. He installed the drip edge tight to the fascia. The water curls around and onto the wood. It has rotted. He should know this would cause damage. I'm going to have to get someone to take off the gutters, replace the wood and then reinstall the old or new gutters. Maybe I'm judging him to harshly, but it seems to me that his job is not just to put on roofs, but also to keep his customer's homes comfortable and in good repair. read more