Very unprofessional staff...from the receptionist to the nurses and the Dr. who for some reason…read morekept assuming I was in pain when I said the whole time I was there I was not. Nurses were very unprofessional and acted super oddije they didn't want to do their job

I was in the ER for high blood pressure and a kidney stone attack recently and was met with…read morecompassion and care with everyone I was in contact with. My daughter had her baby here and had nothing but praises for the staff. They have the very best doctors in the area hands down. Rochester has no idea how good they have it here. My family and I would not hesitate to come here to Woodlawn. This is our hospital.

Yes difficult to reach staff by phone but the Dr's are good once you finally are able to make an…read moreappointment. They helped my pain tremendously

Dr Ungar is amazing. He cares very much about his patients and their well being. He goes out of his…read moreway to look at every possibility before making a diagnosis. And that is just ass neurologist. As a pain specialist he is very knowledgeable, and very willing to listen to the patient and try to actually help them. I will never leave for another doctor unless I'm forced to.

Dr. O is great. Very dedicated and knowledgeable plus respectful…read more All hygienists are also skilled and personable.

Incapable of giving a call back, dident remember my name, left me in intolerable pain, called, no…read morecall back till four days later. My face was bruised and swollen, I guess the phone center dident consider this a emergency, after four days I get a call back asking if I am still takeing my antibiotics, not the three pain pills I was given, that were taken day one. They dont care and have major personalities disorders when called on there crap, and the whole front smells like a ashtray. I will spend my money else where.

Michelle did my nails for over 20 years until I moved out of the area. She is a great nail tech…read moreand does beautiful work. I would recommend her to all.

I was treated rudely on the phone when I called for an appointment. I will cross this off my list…read moreof salons to try in the future.

Don't see the intern Dr. Emily. They said she was finished with school, was basically a doctor…read morewithout the final certification. She barely talked to me, asked a few questions, asked me to get up, flip over, change spots six or seven times, and finally said your back is too inflamed to do anything but let's do an ultrasound. When that was finished she was with another patient. No recommendations nothing. It was a waste of time, effort and I'm sure a few hundred bucks. Am I supposed to come back? Try something else? No idea.

My dog had a very long and complex surgery and hasn't been himself sense. I took him today to have…read moreDR Mark look at him and he was adjusted. My jaw is still dropped from the difference in my dog. He's running and jumping around and just acting like a puppy again!

I used to like this office when it was Rensselaer Family Dentistry. But I've had the most…read morefrustrating experience on my latest visit since the practice changed. I was asked before my appointment if there were any changes to my insurance. There had not been, and I was using the same insurance I always used. I showed up for a Sunday appointment, sat through the whole appointment, including x-rays, had the dentist examine me, and waited for the assistant to write up the treatment plan, only to be told after all that that my insurance was no longer in network. I was told that my options were: 1) Pay the high out-of-network costs, 2) Wait a few months because maybe they'll take my insurance then, or 3) Go somewhere else, When I asked why I hadn't been told this in advance, and reminded them that they had asked about my insurance before the appointment, I was told repeatedly in an incredibly patronizing and annoying tone that the situation was "unfortunate". What I did NOT get was an apology, or any indication that they had any interest in taking responsibility for the mess up. This caused me to pay them an out of network co-pay, and then another co-pay to an in network dentist who could actually help me. When they sent the claim to my insurance for this visit (which was nothing more than a waste of time and money due to their error), they sent me a bill for even more money. I wrote to them detailing the situation, and asking them to remove the balance because I felt it was unfair. What I got in response was just another explanation that I still owe the bill. What was NOT in the response was anything resembling an apology, or any acknowledgment that they screwed up. Sometimes a simply apology goes a long way, but it seems this office doesn't understand that concept. I cannot recommend this office, and will not be back. If I'm going go be talked down to in an annoying patronizing tone, I'd rather pay someone who at least helps me instead of wastes my time, takes my money for nothing, and then refuses to even simply apologize.

This facility is so nice. My nurse Janice was super. Explaining everything and so very nice at…read moreputting me at ease. Dr. A. is a great man. Went through every detail for my procedure. Just a nice man. ​

Extremely unconventional methods! At my first visit I think I spent my whole time in shock. I NEED…read moreto be better so I decided that I was all in and would give it a couple weeks to see what happens. Consider me a convert. I felt amazing one week later. I've followed the homeopathic and nutritional advice to the T. Now a month later I won't ever go back to the old way of living. Keep an open mind and you will be better.

The staff here is nice. They seem to be on top of things. It's clean. The residents appear to be…read morewell taken care of. My grandma is here and we came to visit.