I've been seeing Dr. Casey for many years as my GP. She is great--she displays care and empathy,…read morebut is tough when she needs to be. She is great at communicating and keeping me involved in my care. The support staff and other practitioners are also nice, always making it a positive experience.

I have found a much better attentive doctor. Dr Palares was dismissive and rude. Her staff was the…read moresame.

Dr. Pallares is possibly the best doctor in Louisville. After years of being told by doctors that…read moreI had no medical issues and that I was just neurotic - Dr. Pallares took the time to sit and listen to my concerns and gave me several really great suggestions. One of them absolutely changed my life. It was something that any doctor that had listened to me should have caught 10 years before - but Dr. Pallares is the one that put her thinking cap on long enough to actually HEAR ME instead of pumping me through the office like a machine. I adore Dr. Pallares and her staff. I would recommend them to ANYONE who is looking for a pediatrician or GP.

AVOID AT ALL COSTS. This practice itself is a hot mess. My other doc here left without any notice…read moreto me (she was actually pretty good and I suspect left because of the mess this office and Norton in general is). I was told I could go to this doctor but her wait was for MONTHS and MONTHS. So fine, I wait. Here's the thing though - I needed a refill on my prescription for cholesterol med. CVS needed them to call it in because it didn't transfer from Walgreens. She refused to call it in, saying I'll need to see her first. She recognized I got the earliest appointment (would have to wait 1.5 months without meds, after already waiting 5-6 months just for the privilege of seeing this new doc). --but said she won't refill it until she sees me in mid December. What? It's cholesterol meds, not a controlled substance. I said to her nurse/office staff "So let me get this straight...my doc ditches me with no notice, then you send me to this doc and she says she won't give me a refill that my doc that left me prescribed because HER SCHEDULE is too booked to see me in time?" She replied "Yes". I said don't worry, cancel it. I'm done with location and cancelling with my gyno who is part of this practice too because of this. Shawna Kauffman doesn't care about my health. I don't see why she'd care for yours. This location has been a hassle to deal with since day one. These doctors and their egos - they're going to seriously hurt someone here. I'm so sick of lazy docs that think they're all that. Oh, btw, no one has figured out why I lost almost 50 pounds now (with other health issues). So you think I would be a priority. But no. I go on a long wait list just to get the chance at 20 min (if I'm lucky) appointment. No thanks. I'm done with Norton period. And you should seriously stay away from this doc and that place in general.

I do find it disappointing that the office of Dr Shawna Kauffman sends you away with a referral to…read moreanother Doctor. I had bursitis in my elbow and was so painful and swollen I could not sleep. The girls in office were to setup appointment the following day. I had to call them twice to remind them that I had limited use of my arm, and was still in pain. By closing time they finally called me back and made appointment in a few days. The staff is friendly but when you walk out the door, they have no idea or empathy for your problems.

I have been cared for by both Dr. Yuan and her PA Samantha and I couldn't be happier with the…read morequality of care they have provided. Samantha has actually come to my home when extra care was called for. They have referred me to specialists in order to determine the exact cause of my ailments. They have been caring for my 95 year old mother for a long time and always take the time to listen to and address her complaints. We feel so fortunate to have found Prospect Internal Medicine.

I read through some of the below reviews though I've only started seeing her since 2019. All of the…read moreinteractions with Dr. Yuan and the PA's have been about as good as I could ask for. I've never had issues with waiting to see the doc and she hasn't ever tried to "hint" at specific medications or programs. I've always had a great experience with her staff as well. Everyone clearly knows what they're doing in the office and I'm able to get appointments when I need them. Dr. Yuan even agreed to see me the day after I'd arrived home from China in Jan 2020. Thankfully no COVID. I'm not sure I could recommend her or her practice more. This isn't some place with 40 doctors where you see a different person every time and that's really beneficial because she's gotten to know who I am, what works for me and what doesn't. I also don't have to talk to a new doctor every time I go.

My primary care Dr Caudill is a very knowledgeable, caring, and easy doctor to talk to. She hears…read moreyou and take excellent notes. She doesn't rush you and has an upbeat personality that enjoys her work. Had a nagging long term pain in my arm and she was the only to solve it quickly. The front office is fast and efficient as well. It is a smallish so get there a little early to get processed and get a seat.

Dr. Stroot gives great care to her patients. She listens and does what needs to be done to make…read moresure you get well. The office staff is also very nice and helpful!

Dr. Stroot is by far one of the best doctors my family and I have ever had. She is exceptional at…read moreher job! If she doesn't have the answer she will get it. I've been a patient for several years and she brings it every time! She also spends as much time as you need with her. Let's you ask questions and takes time with you to make sure you understand your treatment plan. I will mention that sometimes we have waited a while in the office but it is only because she is giving each patient the time they need with her. Nancy Hannah is also great! As well as the entire staff!! My kids love Dr. Stroot and we will stay with her for as long as possible!

Dr. Christina Breit is an excellent physician. She is very thorough and concerned about her…read morepatients and their care! I highly recommend her.

She left her former practice without a word to her patients. My first call to the old office I was…read morejust told she's gone. I googled and found another number. She hasn't started there yet. The date has been delayed. I needed to have my husband's Rx's refilled!! The new number pointed out that the old office had a legal responsibility to take care of it. It took forever to get through on their phone system. It makes it nearly impossible to talk to a human, either keeps repeating the menu or just disconnects. I finally got thought and found he had to be seen by someone in that office to get the refills. He has. And I have. Ow made him an appointment with a new dr. I left her practice six months ago. I had no confidence in her.

Concierge physician. Conveniently located in St. Matthews. Very thorough, and conscientious…read more Excellent bedside manner. Staff very kind. Minimal waiting. Takes a full hour with you at every appointment. Dr.Haney, or Dr. Rueff ( another coincerge MD) available 24/7, 365. No hassle like " regular" offices. Cost very reasonable. Highly recommend.

Dr. Haney is one of the few doctors in the Louisville area that has remained in an independent…read morepractice. Dr. Haney always takes the time to listen to me, and I really think he cares about me as a person. I am confident in his ability to monitor my health and he always tells me what I need to know. Either he or one of the two other physicians in the practice are available 24/7/365 for emergencies, and this practice even follows its patients admitted to Baptist Health-Louisville hospital.