1 star -- Severe leg injury from laser treatment, then weeks of being ignored…read more I went in for my very first laser hair removal appointment on June 18th and left with severe burns/injuries covering both my legs (see photos). The marks were still visible almost two weeks later (i'm praying these are not permanent scars). I saw my own doctor on June 24th, who diagnosed an adverse skin reaction to the laser treatment, prescribed prescription-strength steroid cream and a prednisone taper, and explicitly advised me not to return for further treatment at this location. What made it worse was the response after: * The marks became visible the day after my appointment (Friday, June 19th). I was working all day and couldn't call, so I emailed them that same day asking if my legs -- badly swollen and itchy -- were a normal reaction. * Saturday, June 20th: I called right when they opened, since I still hadn't heard back on my email. I sent photos as requested. No callback all weekend, so I ended up at urgent care for a hydrocortisone prescription. * Monday, June 22nd: called again, was told the "lead nurse" would call me Tuesday. Also learned that the petroleum jelly they gave me at my appointment to apply afterward was actually making the injury worse (trapping heat) -- meaning their own staff handed me something that worsened my injury. * Tuesday, June 23rd: no call. Called again, was told the same thing. I also sent a second, detailed email that day explaining everything. Their site advertises a 24-hour email response; I never got one. * Wednesday, June 24th: saw my own doctor, who confirmed the severity and advised against continuing treatment. I called LaserAway to cancel my 8-session contract and was told a director would follow up in 24-48 hours. * I heard nothing. I had a beach vacation starting the very next day, and had to keep my legs covered and out of the ocean the entire trip because of this. * I followed up again after vacation (Monday, June 29th) and was told 24-72 business hours. * Got a callback the next day (Tuesday, June 30th), told -- again -- to send photos so a nurse could "look into it," with a callback promised for tomorrow (which is now today). As of writing this, every single promised callback in this process has either not happened or happened days late, so I'm not optimistic. I've since sent a formal written request for contract cancellation, a full refund, and reimbursement of my medical costs, along with my doctor's documentation. We'll see if that ever gets a response. This is a company whose entire business is aesthetics, and when they visibly injured a first-time client, the response was silence, contradictory advice, and stalling on a contract cancellation while the clock ran on my sessions. My vacation was negatively affected by their negligence. I would not recommend anyone start treatment here.

I have been going to Laser Away Bethesda location for about a year and half for facials and other…read moreservices. I have been extremely pleased with the medical team and front desk staff. Highly recommended.

OMY DR b is amazing I recently got 360 lipo / j plasma /…read morechin lipo j plasma . She literally snatched me up ! I'm currently 1 month post op . She toke like 10 pounds off of me . Her staff is so sweet and she made me feel so comfortable! Very happy

Hello Dr. Tsion I…read morehonestly do not know why I waited this long to properly express my deepest appreciation to you and your entire team. From the very beginning of this journey you and your staff have shown me a level of kindness compassion humanity and professionalism that I will never forget. To be honest it never feels like I am walking into a medical office surrounded by staff members doing their jobs. Instead it feels like I am being welcomed by a close and caring family. The warmth patience and genuine care that each one of you shows creates an environment that brings comfort even during painful and vulnerable moments. I truly want you to know how grateful I am for everything you have done for me. So far I am very happy with my recovery and overall experience. Even the pain has been mostly manageable and hearing from Lydia that my recovery is progressing beautifully made me feel incredibly relieved and thankful. Please let her know how much I appreciate her kindness and support as well. What touched my heart the most is the way you treated me not simply as another patient but as a human being deserving of care dignity reassurance and compassion. In moments when people feel physically and emotionally vulnerable kindness becomes unforgettable and that is exactly what your team gave me. You all made me feel safe cared for respected and genuinely valued. I truly mean this from my heart when I say that you have become like family to me. One day when I am fully recovered I am planning to come back with kitfo and kocho to celebrate and thank everyone properly. That thought genuinely makes me happy because I already feel such a meaningful connection with all of you. And I also want to say this with a smile I promised before that it was not the medication talking and I still mean every single word. My gratitude is sincere heartfelt and lasting. I absolutely plan to keep in touch because people like you are rare and the kindness you give leaves a permanent mark on people's lives. Thank you again Dr. Tsion Lydia and the entire team for your extraordinary care your humanity and the love you show through your work every day. May God continue to bless all of you your families your careers and the lives you touch so beautifully. With heartfelt gratitude and appreciation Yodit

10 out of 10 highly recommend. Dr. Paul T, did a great job with my surgery. I was well informed,…read moregiven great advice for post op, and felt comfortable and in good hands (literary, yes I asked to see his hands). I am grateful for his knowledge, expertise, direction and great bedside manner (important). The quality of care aided in my healing quickly. When the Dr. says " eat an Alkaline diet", do it, diet plays a huge part of your process!! **Attitude plays an even bigger part! -SundariMoneek

PLEASE DO NOT SEE Dr Thesiger he will ruine your face or body. He lies and tries to fool you to…read moretake your money he ruined my face. I went to him in 2022 for chin lipo he did awful job and said you need time. I gave it time and still same he said he will fix it he admitted he bad job second surgery looked exactly same but more lump and pain he couldn't even find my vain to put me to sleep. I have no clue what sort of surgeon he is. He said even after second surgery he did bad job and not happy, yet he did not do anything. Do not get fooled he only cares to get your money and he has the rudest staff ever. I wish I could give 0 star look at the before and after my surgery he ruined my face and left me in pain.

I've been to this location twice. On the first occasion, I was there for an annual screening, but…read morethe doctor announced upon her arrival to my room, that she was not qualified or permitted to do an annual screenings and the appointment should never have been scheduled. She did not give a reason for this. Upon arrival for my second appointment the receptionist disclosed that she chose to "now show" the appointment without even the courtesy of calling me to see if I was in route nearby or even in the lobby of the building (which I was). And because I had the courtesy of allowing the woman who arrived at the same moment, I did to enter the door first, I was denied my appointment. My conclusion is this location chooses to conduct its affairs in a manner which most businesses would not. I'll choose to take my business elsewhere as a result. Two strikes and you're out. Each of these issues demonstrate a symptom of serious management problems.

Lina Weber of Anne Arundel Dermatology in Wheaton, MD has set the standard for excellence in…read morepatient care, symptom management, compassion for her patients and advocacy for their overall well-being. She is passionate in her medical practice--incredibly bright, kind and compassionate in a way that one rarely experiences these days; she is truly gifted in her chosen field. To say that she far surpasses the best in patient care is an understatement. She has advocated and liaised on my behalf to provide me with the best of treatment when I have been unable to -- I am so grateful that she is my care provider. I look forward to many more times with her as my provider.

This was the first time visiting a medspa and I'm glad I chose this one. I had been seeing the ads…read moreon Facebook and finally decided to give it a try. I booked a free consultation and I was pleasantly greeted by a bright office space and staff. The doctor I met with, Dr. Martin's was so easy to talk to and she explained details of her recommendations to a T! I was so impressed and will certainly plan to return for treatment options. If you're in search of a knowledgeable, warm and innovative MedSpa, I suggest visiting here.

I paid upfront for laser hair removal and felt extremely uncomfortable throughout the entire…read moreprocess. During each session, I was left exposed and vulnerable, while Nana, the owner, was cold, rude, and completely unprofessional. Nothing about her behavior matched the friendly tone she had during the first consultation. Instead of results, I kept being told I just needed more sessions--over and over. I finally switched to Milan Laser, and by my third session there, I started seeing real progress. This place made me feel disrespected and taken advantage of. I wouldn't recommend it to anyone

Dr Ogholikhan is an amazing doctor with years of experience. She is kind, caring and extremely…read moreknowledgeable. I highly recommend her.

First time coming here and it was a good experience. Dr. Esther Manner expertise has helped me out…read moreconcerning my diagnosis and has been doing a phenomenal job. Front office experience is also very helpful and kind, I would totally recommend them.

I made an appointment at Dr Cohens Rockville office for a mole removal. I arrived to my appointment…read moreand you will need to take the elevator to the second floor. It leads right out to the front desk so it would be very hard to get lost. The lobby has music playing and the seats are far enough from the front desk that you can't overhear conversations. The medical assistant was friendly and speedy. She took my information and I waited about 5 mins inside the room for Dr Cohen. He introduced himself as Barry and his bedside manner was kind and understanding. I immediately understood that he had been a doctor for years because his confidence exceeded the words he was using. He provided me with options. I made the choice and completed the quick procedure without pain or discomfort. I would highly recommend this practice. Rock solid experience.

First, I thought Dr. Cohen was kind, relatable and professional…read more My complaint is with his staff (Marina). I bought a service through Groupon that Dr. Cohen did not feel I was qualified for. We discussed another option and he told me his staff would get my money back from Groupon. They did not try. Instead I felt rushed to schedule and pay for the other option. After a few days I phoned Marina and told her I didn't feel comfortable going ahead. I did not ask for a refund of my deposit of over $1000, however, she brought it up and said she would speak to Dr. Cohen since it had only been a couple of days since my visit. I DID NOT HEAR FROM HER AFTER A WEEK AND CALLED BACK - LEFT A MESSAGE. ANOTHER WEEK PASSED AND NO CALL. I have an issue when people don't keep their word and ghost you. I am also uncomfortable with the approach she took pushing me to decide on the spot, rather than letting me go home and think about the procedure. It's a shame that a good surgeon would surround himself with people of little integrity.

I first visited Eternal Dermatology in 2018, when Dr. Rodney was fresh-eyed and just starting her…read morebusiness. How things have changed. I returned to her because back then she gave me good vibes, tried to help with my situation, and even completed a document to ensure my insurance covered it. It was medically necessary. Today I came in for a mole consultation. I've had this mole my whole life, or for as long as I can remember, but it has slowly grown. It's been itching, and I'm now able to squeeze it between my fingers. Long story short, I was concerned about the cancer implications. It doesn't take long to notice that the business is 'money first, everything else later'. I provided my credit card and paid the $200 upfront cost, but had to once again provide this information when I arrived. I understood it was a cosmetic procedure, so it would likely not be covered by insurance, but was more concerned about the possible cancer part. Once you know this, and are okay with that, I suppose it is what it is. Once Dr. Rodney arrived for the consultation, she provided a few options: freeze it or surgically remove it to ensure the 'root' was removed as well. Of course, the surgical option would cost more. If she froze it there was the possibility I'd have to return due to its thickness. I opted for the surgery. The technician whipped out her payment system so I could pay right there on the spot. Perhaps others have run out the door before making payment? I don't know. I suppose anything is possible. We moved to another room, and Dr. Rodney proceeded to remove the mole. She numbed the area so I felt no pain. It was rather quick. I'll return in 10-days to have the stitches removed. I'll update that part after. Overall, it was quick & painless. Well, the only pain was to my wallet, which I would have minded less if they went about it another way. IMO, I prefer the Dr. Rodney of old.

When I walked in, it was clearly a busy morning, but the receptionist handled EVERYTHING with so…read moremuch grace and professionalism. The lobby stayed calm, everyone was taken care of, and patients were seen in and out with no issues. Dr. Rodney is incredible....truly the best of the best and so knowledgeable on my treatments. She made me feel like I was her only patient. Kayla, her medical assistant, was just as impressive! professional, efficient, and absolutely wonderful. Such a great experience from start to finish. Thank you!!