We've rented from this UHaul dealer twice in the last year. Each time we've had excellent service,…read moreand the trailers we reserved were ready. Staff explained contract, when trailer had to be returned to avoid incurring additional costs, and where to leave trailer when we brought it back. I recommend this business, and will continue renting from them in the future.

I reserved an appliance dolly over the phone .When I went to pick up the appliance dolly on Friday…read moreOctober 4th I was told I needed to email address in order to rent from U-Haul, when I refused to give out my email the girl behind the counter insisted she wouldn't rent to me without email. I told here I wasn't going to argue with her and that she did not need my email address to rent me an appliance dolly. I said if you don't want to rent me the dolly I guess I can go somewhere else. She tossed my driver's license back at me and said she wasn't going to rent the appliance dolly to me. I called U-Haul and filed a complaint. The customer service person called the store and the U-Haul clerk said I cursed at her which I did not! The U-Haul store has plenty of surveillance it wouldn't be hard to verify my story! I live in Virginia and am in Leesburg Florida to pack up my deceased mothers house. It's a hard enough job with out having to deal with this extra hassle. I guess U-Haul thinks this is acceptable behavior.

I have rented at least 3 times from this facility in the past 6 months and every time I have walked…read moreaway very pleased. There is a young man who works there that is very professional, helpful and goes out of his way to make it a good experience. Because of him I have gone back two more times , not that there isn't more U Haul facilities near by, but just because of how pleased I have been with the service. I am back on line now to get their number to rent from then again, and they are the only one who will get my business.

Maybe if they were actually open during their posted hours. According to the website they were…read moreopen. I even went to Fruitland Park and they were closed also with no explanation. Lousy service and clearly not a place I will recommend in the future.

Horrible experience with unprofessional movers who don't care about the customers they serve…read more Banged and dragged furniture in front of my face and then denied it when I showed them the damage.

From the owner: Our specialties include:…read more Movers , Moving Help, After Move Clean Up, Apartment Move, Furniture Moving Service, Packing Services, Load Trucks, Unload Tracks, Residential Movers, Commercial Moving Service

We just bought a used cat from Key Scales. I would highly recommend NOT purchasing from them. They…read morewould not let us use our credit union financing unless they add $1000.00 to the cost of the car. $1000.00 I consider that beyond ridiculous!! I also can't refinance the car for 6 months without a $75.00 penalty Also, 5 of their lenders ran separate credit checks on both of us. Another thing is they made us wait an hour and a half to tell us they wanted an extra $1000.00 to use our own credit union. Their dealer fees are also $895.00. I would proceed with extreme caution when dealing with them. The only reason they are getting 2 stars is that our salesman Tanner was excellent and tried very hard to help us. We had appreciate the hard work Tanner did!

Not worth any star should 5 negative stars. I had an appointment, went to key Ford and Leesburg…read more for a battery check and got a runaround told it was going to be a long long wait. After an argument. I left. Don't go to Key Ford they don't appreciate customers and you need appointment for drop off and an appt for a shuttle ride home. Mismanaged outfit. Needs to clean house there, dump those DEI woke ppl Go to Yeomans Ford in Belleview express service. They don't make excuses. And never ask for an appointment for a shuttle ride.

They have a good system but "Amazon"and the return policy cause me time an hour because of "Amazon…read morepolicies" pac-n send good people.

I absolutely dislike giving any business a bad review, however this is definitely warranted and…read moreshould serve as a "Heads-Up" to anyone wishing to ship their packages from this business!!! I feel this business is taking advantage of elderly people buy selling them shipping insurance on their packages they send via FedEx, UPS, DHL or any other carrier. They inform their customers that they are buying shipping insurance through the carrier they are shipping with i.e. FedEx and charging $1 for every $100 dollars of coverage. Unfortunately, the customer is buying Sentry Storage's insurance which does not cover the package from damage unless THEY PACK IT for you (which is not disclosed to the buyer) and their insurance will only cover the loss of the package. The other sad component of this misleading purchase is that if you buy coverage through your shipping carrier i.e. FedEx for $0.98 for every $100, this coverage is not only cheaper but DOES cover for damage or loss of the declared value. Unfortunately, having to now file claims against their store Bond and Insurance for selling false coverage on packages they do not cover unless they pack it. SAD SAD Situation!

Paul and Wendy are nice people, but we were there for over 5 years, at a cost of over $3000 for the…read moretime period. The place flooded, wood table, wicker furniture, antique drafting table, an $800 custom rug, all ruined with heavy mold and water damage. The only response was "You should have bought the insurance." The leak was from the back wall structure on the floor, from the water line on the cardboard boxes, it was at least 3 inches of water. Do I know now you need insurance? Sure. But my point is the structure of the cinder block building leaked. I realize legally they can get away with this. But I think it is the responsibility of the service providor to maintain the integrity of the structure. They get a free pass, does not seem fair. Final digs? I could not even use the on-site dumpster, so I had to wrap the inside of my car to haul all the molded items out for disposal. Be very careful what you put in this place!

This place is awesome because Paul and Wendy are awesome! They are so helpful and will go the extra…read moremile to see to it that ur storage needs are met!

Worst service ever! No one at desk upon arrival. Had to search for someone. Apparently I had…read morewalked right passed them when entering building, but they didn't come into building to help me. Upon return, sat at drop off location without being helped for 10 mins. Older male employee walked passed twice without acknowledging my presence. When I tried to find out if someone could help me, he asked if I knew how to back up trailer into parking spot by myself. When I said I couldn't, the gruffed and said someone else would have to help me. The only person there with customer service skills was a young girl who admitted that she's only worked there for 7 mos. All the other employees has no customer service skills.

I cannot say enough wonderful things about Sebastian Moving! My mom used them a month ago when she…read moremoved from the home she sold into a storage facility, and we were so impressed with the experience that we hired them again yesterday to move her belongings from storage into her brand-new home! Leduar, Brayan, and Yocely Diaz were absolutely amazing! They were professional, helpful, hardworking, and incredibly careful with all of her belongings. My mom has some very heavy glass furniture, and they handled everything with such care that not a single thing was broken. They also reassembled all of her furniture and put everything back in place as if nothing had ever been moved! Moving can be stressful, especially when transitioning into a new home, but this team made the entire process so easy and stress-free. They truly went above and beyond, and we are so grateful for their hard work and care. A huge thank-you to Sebastian Moving and especially to Leduar, Brayan, and Yocely Diaz for being such an incredible team! I would recommend them to anyone looking for a reliable, professional, and trustworthy moving company. We would absolutely use them again!

I had an outstanding experience with this moving company! Jamin was easy to communicate with,…read moreresponsive, and kept everything on track. He promised a team of four, but sent Team Ray with eight movers, and they worked together like a well-coordinated machine. Every piece of furniture was carefully padded and shrink-wrapped, and the crew loaded and unloaded everything incredibly efficiently. The entire move, including a 1 1/2-hour drive and a lunch break, took less than six hours. Thank you to Team Ray--Ray, Eliecer, Carlos, Daymer, Edgar, Angel #1, Angel #2, and Samider. This was the best moving experience I've ever had, and I highly recommend them!