We've taken the rail from the Ho'opili Rail Station a few times now, and it's been a great…read moreexperience each time. We like parking at this station because it's convenient and easy to access. Today (Friday), we arrived around noon and were greeted by a security staff member who was incredibly friendly, knowledgeable, and provided excellent customer service. He patiently answered all of our questions and made us feel welcome. The ride to the airport took about 18-19 minutes. We did a practice walk from the station to the Hawaiian/Alaska Airlines check-in area, and it was very easy to navigate thanks to the clear directional signs along the way. Afterward, we hopped back on the rail, rode to the last two stations just for fun, and then headed back to Ho'opili. The entire round trip took about an hour. Overall, it was a smooth, clean, and enjoyable experience, and we look forward to riding again.

Saturday October 17, 2025 On time…read moreAir conditioning weak 1 hour round trip Seat uncomfortably hard Nice facility No restrooms Nice view No traffic

I take The Bus here from the airport for $3.00 then call a Lyft or Uber to take me to me final…read moredestination (usually Kapolei) for $12.00 instead of $60.00 + from the airport. The transit center is just a big parking lot for the most part but is very clean.

Riding da bus in Kapolei just got so much better it was ok before but now no waiting certain buses…read morecoming every ten minutes it's great

Whoever is answering the phone on this number +1 (808) 833-4222 needs a customer service training…read moreso she could talk professionally and stop yelling and blaming the parents of the children with special needs. Very unprofessional and rude. But the drivers and assistants are nice and friendly.

Called their private charter department for group transportation and wow the lady that i talked to…read morewas RUDE. Her tone from the get-go was just incredibly rude and offensive. I hope that they could hire some nice people with good customer service skills because the lady had none, no manners. This company appears to want to scare customers away and they're very good at it. If they don't know how to train simple skills like customer service, i can imagine competence level of the drivers. Will take my money somewhere else. Have some coffee, lady.

Waipahu Transit Center is the transfer point for individuals who want to go to Waikele, Ewa Beach,…read moreor Makaha. When the center was first opened there were restrooms for both the men and women to use. With my most recent layover visit at the transit I noticed that both restroom facilities were padlocked. My guess throughout the years the restrooms were hardly cleaned by the janitors and the facilities ended up having graffiti on the walls, the smell of urine, toilets not flushed, as well as lack of toilet paper, soap, and hand towel. Some days or nights there will be homeless individuals walking around the transit area...I tend to keep my distance when I see a homeless person that smell like urine or bad underarm smell. The Waipahu Transit Center is within walking distance to Times Supermarket, food establishments, as well as a gas station that has a car wash. One thing good about this transit center is that there is a security guard around to make sure that nothing else happens.

When it first opened up, it was really nice. The restrooms were clean and whatnot. Now, the…read morerestrooms usually have urine and fecal matter on the floor and sometimes in and ON the toilet seats. There are a lot of creepers that hang out around here as well. If I can get on the bus at a different stop, I'd do that instead of come here. The star is for the security guard that is very polite.

First timer from Ewa Beach to the Airport. Cheaper than parking at the airport for 7 days, being…read moredropped off up front and not having to have to drag 6 luggage to our car after a long flight was fabulous! Our Alaska flight home 7a got cancelled, we got rebooked at 6:35p and delayed to 8:45p. Arrived home at 12midnight instead of the original 12noon and they were right there ready and waiting. I called to reserve 4 months ahead and was a little worried since I did not get any email confirmations or updates. When I called 2 days before our flight, they confirmed they had it and they were there to answer my multiple calls from Vegas with the numerous changes. Definitely using this every single time!

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

This transit center is a main hub for 3 routes, and a major bus stop for many other routes making…read morethis stop vital. This transit center is right near Mililani Town center, making it convenient and giving easy access to the town center if you don't have car. I really like this transit center because if I head over to Mililani town center, I can just easily catch the bus from Mililani transit center to my house rather than walking.

Spur of the moment, let's go to Kapolei today, wait... wanna go on the rail, round trip 40 minutes…read morefrom Kapolei Station to Halawa Station. No more free rides as of today but $10 for 2 Holo cards and two riders got us a morning adventure. We stood stupefied for a moment reading the signage. Nice employee came to our assistance. She informed us that this station only sells adult cards not senior cards. I told hubs it's fine so we got our entry into the station. If you have mobility issues there is an up escalator and a down elevator. If you park at the Park and Ride there is a short walk but walkers or a wheelchair might be helpful to those who need them. There is a bus stop there which drops off in front of the station. Watch for what Train platform you need to be at. At the C level you'll proceed to either T1 or T2. Approaching trains and times are lit up so look for the signs. Once on, there are seats that face forward, backwards or for priority seating facing sideways. The seats are comfy, for 70,000+ riders having ridden Skyline it is clean, and there are employees on board monitoring. Ingenious how the stops were determined by landmarks chosen for stations like LCC, Pearlridge and Halawa. Still requires walking but nevertheless convenient to hopefully alleviate morning and afternoon commute times. The distance between stations seems close enough and gets you there quickly. The next stop and which door will open is announced. I like the elevator height view above church steeples, with a passing egret flying by. A view from a car is limited but from up here you'll see much more: Waipahu Mill, neighborhoods, where the extra trains are housed, and more. Where the elevators are you might catch a cool breeze. The train cars are air conditioned. Right now the ridership is in awe with some excitement. Hopefully once the entire system is complete we'll hop onto it again.

What a cool ride…read more.. With the biggest parking if you're heading east this would be the best choice though getting to the platform itself will be quite a journey though because it's large the benefits are that it's spacious and feeling like Japan with all the stairs I climbed today...maybe I'll lose some weight with this lol! Well with a Skyline filled with occupants it was hot...depends on where you're sitting don't bet on a chill ride depending where you're at though a tad bit rocky I think it's a smooth ride in comparison to some other rail system that I rode. I do like this station as it does have a park and ride with but taking you to to general area that I'm assuming as I'm not from this area and am not familiar other than Kamakana Ali'i, it is what it is and seems to be an option once we figure out the kinks which is what this free ride introduces us too is a good thing. Thank you!

On time, smooth ride. Very helpful and responsive…read more Only issue - van had heavy tobacco smoke smell which made the ride not quite as pleasurable.

Wonderful service- Easy communication and timely replies. We…read morewill use them again and again.

I just took the greatest tour with Kawika's Limousine Hawaii. They are the best on the island. I've…read moreused them before and will use them again. Kawika and his staff exude Aloha. For a lifetime of memories use Kawika's Limousine Hawaii...

David is a caring resourceful tour guide. Today went wonderfully due to him…read more My only regret is that I can't give him seven stars for a rating!