We chose Jucy because we figured we'd take advantage of the half-priced driver promo…read more The cruise wasn't busy at all. We had originally booked the 9:45am departure but decided it was just too early. I actually emailed them and it was changed to 11:45am by their customer service rep (thanks again!). We paid the difference in price upon arrival at the ferry terminal. Since the rain was ongoing, we actually preferred a shorter trip. Some of the other companies offer a longer cruise at a slightly higher price. We were happy with what we got. The weather... It was rough. The views though, gorgeous. The waterfalls were probably at their maximum due to the rainfall. I stayed outside for most of the time on the second level where there was coverage. This was not a five star only because I think if they actually reached capacity (200 people) it really would not have been enjoyable. Under our conditions and circumstances, it was a solid 4 star experience. The captain was very friendly and I was able to chat with him for a bit. That was cool.

The. Very. Best…read more Highly recommend JUCY Cruise at Milford Sound. A new vessel. Great driver who took us in from Te Anau. Friendly staff on board. And the view. All in all a great once in a lifetime experience. The drive to and back had a lot of stops with value added spots to see, capture and remember for life. Do. Not. Miss. This.

Dan was our incredible tour guide on this fun tour, full of exciting information about the LOTR…read morefilming as well as other movies. Dan knew so much about all of it and was extremely well spoken, funny, and thoughtful about his group. Really loved this so much! Thank you for a super fun afternoon!

We really enjoyed our day with Joel and his assistant. Pure…read moreGlenorchy is one of the few tour companies with Dept. of Conservation consent that enables them to get you right to the film locations. They are owner/operators that concentrate on small groups to ensure everyone is treated as a guest, not a number! Our lunch stop with tea was in Glenorchy in the famous red shed. We took a lot of pictures and video.

Their website implies they are a local and environmental focused tour company. This is a huge tour…read morecompany for the masses, with 100's of customers a day and they only use full size busses. Bus driver was gruff and treated us like children on a school field trip. Yelling/honking and mumbling complaints like your grouchy great uncle taking you someplace. Not pleasant and felt low class. We had two exursions with this vendor and I would advise you to use a smaller tour operator. They are not much more or in many cases less money.

The tours we took with Real NZ in May were fabulous, but the customer service was by far the best…read morepart! We drove to the dock ourselves, and what an incredible trip (kind of long from Te Anau), but so much beauty, allow time for roadside photo stops. The cruise itself was superb, photos can't do it justice. We stayed on the top deck the entire time, gaping at one incredible scene after another. Bottlenose dolphins played alongside the boat, and we saw sea otters as well. Magnificent waterfalls and informative commentary. Couldn't have been more pleased! When walking back to the car, I forgot to zip up my backpack all the way and my wallet fell out. The couple who found it in the parking lot contacted me and couldn't have been nicer about trying to get it back to me. Luckily, they spoke to the agents at the tour counter who looked me up and saw that we booked the Gloworms tour the next day, and bussed my wallet to the Te Anau location where it was waiting for me the next morning! So very kind and special, thank you to all! Oh, the Gloworms tour was amazing as well, you can't get that kind of experience anywhere else. Time on the boat to the cave was awesome! Not for the claustrophobic, I'd say, and be sure to wear good footwear and rain gear. Just wish I could have taken some photos inside the cave!

Had a great day out around Queenstown's wineries. Our driver was very friendly and helpful and the…read morewine was superb. Mt Rosa was our favourite. My partner and I would definitely do it again

From the owner: Join our flexible & hassle-free local winery shuttle service. Departs daily from Queenstown at…read moremidday/12.00pm. With no set timetable & no stress, you simply discuss with your friendly onboard wine guide, the options of where you'd like to be dropped off to & picked up from. You will be well entertained with lots of freedom at an array of winery restaurants & tasting rooms, all highlighting our amazing Central Otago wines. There’s lots to do, such as wine & cheese tastings, or enjoying a local craft beer. All the wineries are very close together making it easy to give you the best day out & we'll have you back in town by 6pm approx. Our Wine Hopper service offers you the easiest way to enjoy the wineries at your own pace, in your own way, on the day. Check out our reviews & give us a call if you have any questions. Our Wine Hopper Bus is proudly locally owned & operated by a wine-only specialist company in Queenstown NZ.

We ended up with a free afternoon on our short visit to Queenstown and was able to arrange a…read morelast-minute private wine tour of the Gibbston Wine region with a few emails back and forth with Matthew. This small company, only 3-people, is able to be flexible and deliver a bespoke, high-quality experience tailored to the needs of its clients. With our excellent guide Matthew we visited Three beautiful and unique wineries customized to our interests. We had asked him to take us to small, boutique wineries where the passions of the winemaker combine with terroir to produce something special. His recommendations did not disappoint and we tasted a wide number of varietals across the wineries in the Gibbston sub region of Otago Valley. He picked us up promptly at the promised time in a comfortable van provisioned with fruit, chocolate and water and even took care of shipping some wine back to the states for us. We were only 2 in the van but it could comfortably hold 8. He is VERY knowledgeable about wine in the region and beyond and provided us with some great information throughout the tour. Plus he's such a personable guy. We even stopped off at the charming city, arrowtown, on our way back (reminiscent of Carmel CA) for a short walking tour. Beautiful. Highly recommended

Jake runs the most informative wine tour that I've ever done. His education in Oenology and…read moreprevious experience working in the local wineries shows through. Not only is the overall tour he provides highly illuminating, but if you ask him specific questions, there is clearly great depth to his knowledge. There are several tour options. We did the Degustation Tour which includes food pairings with the wine. This is an excellent way to taste Pinot Noir, which is really meant to be enjoyed with food, and is the specialty in the Queenstown area. We also tasted Sauvignon Blanc, Pinot Gris, Chardonnay, Riesling, Gruner Veltliner, and Gewurztraminer. The first stop includes a wine and appetiser pairing at a winery cellar. The second stop is a full lunch with several pairings. After that, there were two more stops at wineries. You will taste about five wines at each stop, for a total of 20 wines.

Stayed here for a few nights. The rooms are really cool looking with a relaxing vibe. Very…read morecomfortable bed and accommodating staff. They give you a bottle of wine at check in, light. Real fast and even a happy hour 5-6. Would highly recommend.

Good management. Very helpful for tours and calling when our bus didn't come. Makes breakfast…read morefresh. Attention to detail. Knows your name!

For a sore back, book here!!…read more It has a beautiful lake view setting. The rooms are spacious and clean. The WiFi is fast. The staff is helpful and friendly. On a hot day, alas, there is no air conditioning. And the beds, though large, are soft and lumpy. For cost greater than NZD 450, this is not a good deal.

The magnificent view of the lake, and the location the Copthorne Hotel and Resort sold me while I…read morewas researching for places to stay in Queenstown. The photos of the room and surrounding areas looked nice, but wow, this hotel is quite outdated. When we arrived, the front area was very nice with neat and well maintained trees and plants, and a beautiful cherry blossom. The lobby was clean and spacious. The front desk clerks were all very friendly, helpful, and courteous. Then we heard how to get to our room: up the ramp, take the elevator up, walk down the hall, then take another elevator down, and walk down another hall. It was quite the distance, and we did find it without issues, but why is it so complicated!? The room was very....brown. Old wood cabinets, wood doors, wood bed frame, old mini fridge, old bathtub, junk shower head, and worst of all, NO USB wall or table socket. I'm glad I purchased an adapter prior to coming here. Actually, there's one more, NO AC!!! There was a fan (an old one) in the closet though... I'm glad it was cooler weather when we stayed there, and tried to use the super old heater that just had on or off. Overall, it wasn't a bad experience. The positive is the beautiful lake and Mountain views, the excellent location, and the awesome staff. Thank you for lending us an umbrella! Negative is the super outdated room. It was still comfortable, but it felt like I was time-warped back to the 70s. Just needed the ashtray and the built in wood console color TV. Also needing to walk up and down wasn't fun. I wouldn't mind returning. We'll see if there are better options!

This place was LOUD. Our room was awful and tiny for considering what we paid. We could literally…read moretouch the ceiling of our room. Our friend's room was double the size for same price. We tried to upgrade but they wanted to charge us $160/night yet online it was less than $50/night. We've been all over the country and all sorts of places. This was the top price/rated and by far the worst experience. Concierge was nonexistent. This place is crazy to have that high star of a rating. I truly do not like to write negative reviews unless warranted.

We choose Hotel St. Mortez for it's location and breathe taking views of the lake. We were upgraded…read moreto a suite upon check in. Breakfast was cooked to order and offered everything you might want. Bed was very comfortable and the bathroom was a good size with a separate shower and soaking tub. Molton Brown toiletries was a nice touch. Check in and out was seemly. One thing to note, there is a hill back to the hotel from town. It's pretty short but will leave you winded. Everything you need for a luxury stay in Queenstown.