I took my Rogue in for a timely synthetic oil change and dropped off the night before my service date. Checked in with service coordinator and waited for my planned pick-up. While waiting, I enjoyed a delicious mocha and chatted with one of the sales persons. We both love mochas. Caught the complimentary shuttle for pick up the next day . My vehicle was washed and ready. Had some questions answered from super helpful service manager John regarding the connectivity of vehicle communications system among other things. Overall, very personable staff and good experience. read more

Extremely Disappointing Experience - Be Careful With the Advertised Deals I normally don't write negative reviews, but my experience with Go Nissan North was extremely disappointing and frustrating. On August 8 around 9:30 PM, I submitted an inquiry for a red Nissan Rogue demo listed at $30,900 with 0% financing for 60 months. Around 9:45 PM, a salesperson named Christine called me. Yes, it was late, but I answered and specifically confirmed the $30,900 price and 0% financing for 60 months before agreeing to come in. An appointment was booked for 2 PM on August 9. My wife and I drove approximately 30 minutes to the dealership based on the information that had been confirmed with me over the phone. Once we arrived, suddenly I was told that the vehicle was considered used and could not qualify for 0% financing. Seriously? This was the exact financing offer I had specifically confirmed before making the trip. If the salesperson didn't know whether the vehicle qualified, that should have been checked before calling me, confirming the offer, and booking an appointment. I told him directly that I felt we had been lured into the dealership. Had I been told the truth beforehand, we would not have wasted our time driving there. Then the story changed again. After speaking with the manager, I was offered a new 2026 Nissan Rogue at approximately $32,500, 0% financing for 60 months and $0 down. We negotiated the deal and agreed to 5 years of free oil changes and one detailing per year for 5 years. We agreed to move forward. Then came the next problem -- the color. We wanted GRAY. I was told they didn't have the gray vehicle available at the dealership. This was surprising because their own website showed the gray color as available. I still agreed to proceed and told them to bring one from another dealership. The salesperson went back to the manager and came back with another surprise: $250 to bring the vehicle from another dealership + $250 because we wanted a color other than black = $500 additional. I agreed to pay the $500 because we specifically wanted gray. The salesperson then told us he had contacted nearby dealerships and would have an answer the next day because it was already around 4 PM on Sunday. He specifically told me: "I will call you first thing tomorrow." Before we left, he again tried to convince us to take the black vehicle because it was "a good deal." No. We had already made it clear that we wanted gray. On August 10, I called around 12 PM because I had not heard anything. I was told he had just started work and was talking to the manager and would call me within an hour. Four hours passed. No call. I called again. I was told he was still talking to the manager and would call me back. At this point, this is beyond frustrating. We went to this dealership because of a red Rogue advertised at $30,900 with 0% financing for 60 months. Instead, we experienced: Financing terms that changed after we arrived A 30-minute drive based on information that apparently wasn't verified Multiple changes to the proposed deal An unexpected $500 charge for the color/vehicle transfer A vehicle supposedly unavailable despite the website showing availability Pressure to accept a color we specifically said we didn't want Promised callbacks that never happened Hours of waiting for basic answers Extremely poor communication From a customer's perspective, this felt very much like a bait-and-switch experience: advertise an attractive deal, get the customer into the dealership, and then change the terms once they're there. What makes it worse is that I confirmed the original price and financing over the phone before coming in. A dealership should respect customers' time and provide accurate information upfront. If a vehicle doesn't qualify for advertised financing, check that before inviting customers to drive 30 minutes to the dealership. If the gray vehicle isn't available, say so before negotiating and making a deal. And if you promise to call a customer back, actually call them back. I am extremely disappointed with how this entire situation has been handled. This isn't how I expected to be treated when purchasing a new vehicle. Go Nissan North -- I hope management takes this seriously and reviews exactly how this customer was handled. read more

Just picked up my new Rogue! What a team at Nissan North. My salesperson, Ali was great! Went through everything with humour...what a guy. Emily in financing made the process so much easier and with the best deal. Looking to buy a car?.... Go Nissan North Brian Sherrington read more

I have a terrible experience with this dealership, the only one thing that they doing good, it's cheating on people. Especially with the warranty and service. DO NOT RECOMMEND THEM read more

We came in to look at a used vehicle and had a kind and helpful sales person (Sam). However, when it came time to negotiate and finalize the sale, we were told that we'd HAVE to pay $999 for something that was already done on the vehicle that we didn't ask for but suddenly it was required cost for us to pay over and above the cost of the vehicle. Then we were told that the vehicle HAD to be certified preowned (CPO) as it was a requirement for certain cars from Nissan but that it would come at a cost to us- a cost of an extra $2599. We couldn't get a clear answer as to why these costs were our responsibility and why those costs weren't a part of the listed price (meaning listing it higher) from the start. As someone who is well informed and researched when looking to purchase a vehicle, it felt very much like because there were two women shopping, we were being railroaded. This was a ridiculous and frustrating experience. This was blatant false advertising and purposefully misleading. This behaviour felt very underhanded and deceitful. These types of experiences perpetuate the belief that those selling cars are not trustworthy and that car dealers are sleazy. read more

I worked with Sophear while buying a used vehicle from this location. The initial sale was pressure-free and hassle-free and overall a great experience. Unfortunately after a few days my new used vehicle threw a rod and punctured the engine block. Despite this being mostly just bad luck and an unforseeable fault, Go Nissan, Sophear, Imran, and others there worked with me on their 30-day exchange policy to swap out for a different vehicle from their inventory at no extra cost to me. Definitely recommend these guys! I will be looking there first for any future car purchases. read more

STEER CLEAR! TRIED TO SCAM ME. They incorrectly diagnosed my car - told me it needed a new engine after replacing the (less than a year old) battery and spark plugs. I took it to my mechanic who found a simple broken oil valve and after repairing it I've had no more issues even in extreme cold. They had tried to get me to trade in my car for $1500 and buy a different used car from them. I tried to hold them accountable but they only offered me a 100$ go auto gift card when I obviously have no desire to work with them ever again. Dani Roy - service manager Ray sinclaire - general manager They said that their compression and battery tests were correct and that they didn't miss any issue and that they had followed all proper procedures and done nothing wrong. I paid them $650 for a battery and spark plugs that I did not need, as well they grossly misdiagnosed the issue which would have led me to a personal loss of $6000 plus the $650 service bill. These guys are absolute crooks. I have a complaint in with the AMVIC and will be submitting a complaint to the BBB as well. read more

Go Nissan North - Saying I needed a new engine - Car Dealers Near Me - Edmonton, Alberta

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Vince K. Worst experience in my life with buying a Rogue. This dealership needs to go to school on how to provide customer service. I constantly had to call to get information because they, the sales team, was going to call me back. I had finally purchased the vehicle and still was not told when to pick it up. On top of that I paid $995.00 for a block heater That was not installed. I couldn't find the cord. I had to go to there service department to be told I don't have a block heater. They out right lied to me. I would never recommend this dealership. I will not be taking it there for service. Very disappointed read more

management and finance just push you through everything and then out the door. bought a new vehicle from here and not even a manual in it, I was told to look online! would not provide a maintenance schedule for warranty purposes. Would not recommend this location! read more

Bought a used car. They kept the car (that I have been paying already) for a month and a half because they were slacking off from ordering parts and fixing it. They promised me that it will only take 3 days initially. They made me come back and forth to the dealership only to be told that the car isn't ready yet. They were avoiding my calls and texts when I ask for updates. Managers were no help at all, they kept telling me it'll be ready the next day and when I get to the dealership it isnt. Got the car after a month and a half drama; it smelled like someone smoked inside (wasn't like that when i test drove it), tire pressure indicator was lighting up, the car was VERY DIRTY (they promised that they detail all used cars before releasing it to the owners) and that there was an unreasonable high km's added to it. Read your contract before signing, as when I was in contact with them, I was trying to claim something from the contract that the manager denied was in our contract that I had to screenshot it for his information and prove it is indeed part of the contract. They are very sly, so you have to be very careful. read more

They ended up cancelling my car deal after they dicked us around for a week, treated us like we didn't exist, ignored us, tried to sell us cars we didn't want held my deposit for a week and when we finally called them out on their shit they cancelled everything, if you want to feel what hell feels like, Go Nissan North. read more

Thank you to the Team At Go Nissan North who made our sales and service experience perfect! Tim was our salesman and he was so good to my teenager who the car was for. Naz the GM was also very helpful. The after service has been amazing. Thank you to Katrina, Jenn and Chelsea who had the best communication with us. It was worth the drive from the South side to deal with such knowledgeable people. read more

I am giving a one star review, as there is no option for no star review. I recently bought a used car. While I paid for an interior protection package(including seats and carpet protection against stains) nothing was done of the car. And how do I know that?? Well... I lifted the carpets and underneath it was filth: all kind of crumbs, store receipts, Lysol wipes and face masks. I am pretty sure that you cannot do the carpet protection when all that garbage is on the carpet. I also bought a ceramic paint protection, which I am starting to question if it was done, considering how the in interior was handled. Don't buy any protection packages from this dealership!!! There is no guarantee that you will get what you are paying for. read more

Drove across town to look at a vehicle that Nissan North had advertised. "That vehicle would not be on the lot till at least Sunday", then why is it advertised? Suggested another vehicle, took it for a test drive, part way thru a number of warning lights appeared on the dash and the car went into limp mode, only one headlight was working, the left front tire had ZERO tread on it, the right front had about 10% and the back were about 30%, not overly good traction in a blizzard. Do they not inspect the vehicles before putting them on the lot? Zero confidence in this dealership. read more

I have recently bought a car from Go Nissan North. I had a great experience with the sales team, everyone at the dealership was happy to help and it was a smooth and steady process. The car I purchased needed an Out of Province inspection which I thought was the best case scenario. I felt safe and confident in my purchase, knowing a licensed mechanic would look it over thoroughly; to make sure everything was in proper working condition. The second day I had it a warning had popped up on my dash saying: the battery was low, I had a low beam headlight out and my adaptive front lighting system wasn't working. I got someone to check my lights and they were all fine. I didn't think much of this, I thought it might be the battery. I drove some extra KMs to see if that would help charge the battery. I drove to work the next morning, the codes were gone and everything seemed fine. I left work for lunch and my check engine light was on. Later that evening I was out watching the hockey game and, needed a boost when I left as my car wouldn't start. Day 5 of having the car I needed to boost it to start it at any time. My key fob is showing dead, I couldn't lock or unlock my car. The trunk was permanently locked and the vehicle ended up back at the dealer. I was not impressed as the Out of province should've caught the 20+ engine codes that Kaltire was nice enough to scan for me; or at least caught a battery that wasn't up to standards. The blame was then placed on me saying I must've left a light on and killed the battery. I was passed on to many different people and no one called me back. Seems as though they're trying to cover a large mistake on their part. The only reason I took it to them with the issue is because of how fast this occurred and the warranty I have with them. Im very upset that I ended up paying over $300 for the battery replacement that they failed to catch on the out of province during a load test. Not to mention the battery that I had to call around to find myself.. as the service/parts people told me there were none in stock anywhere and that it would take a few days to get an OEM battery.  Every place I personally called, had them... I've also asked them to order another part for the rear wiper arm that was missing at the time of purchase. They told me they ordered it and a week later I've heard nothing about it. Long story short, do not buy from these people. My experience with the service team and GM was awful. Being a 24 year old female that had a car break down in 5 days, I feel absolutely scammed and taken advantage of. read more

They lied to me about free oil change I do not recommend any purchase or service from this location

Worst experience of my life, never buy a car from these people, bought a vehicle was not happy with it and they basically said SOL no help the dealership is like a Circus! all the Animals Behind glass wall scouting next victim. Save your money avoid salespeople Manager is useless read more

I Bought a used car, with bumper to bumper warranty. One day after driving it off the lot, I noticed a code kept popping up. We made an appointment to have it looked at Go Nissan North. I took it in for the day to look at it and informed me that a taillight was burnt out and they do not work on that brand of car ????. (You think they would have led with that excuse)!! Go Nissan service department then informed me that I would have to take it to a dealership to have the tail light bulb replaced and hopefully that would cure the problem. Thanks Go Nissan for wasting my entire day... with your after thought excuse because you do not want to waste your time dealing with the bumper to bumper insurance you sold me.. read more

STAY AWAY FROM THESE LIARS!!!! If i could rate them a 0 I would. They took my deposit and I decided against the deal and I told them to refund my credit card and it still has NOT been done. I have left messages for the GM Sunny Gill with no return phone calls. These guys are liars and the finance guy(martin) even told me to get a lower rate of 4.99% i have to take the warranty and go through TD bank or with out the warranty he may be able to get me 5.79%. This is TIED selling and very very much against the law in the finance world. I will not recommend these liars to anyone and I will be going to AMVIC and taking this to social media! read more

I purchased a New Nissan Murano in 2015 from this dealership. I had Free oil changes included. 3 years ago I was pressured by the maintenance staff to get all this recommended service work done( I have a good friend who is a mechanic and have had him do my regular service work). I brought this to the attention of the then Dealership Manager Sunny. He told me that was fine and would not affect my free oil changes or My warrantee . Recently I called to make an appointment to bring in my Murano for an oil change and was told if I didn't get some of the recommended service work done there then my FREE OIL CHANGES would not be FREE anymore????? I called The new dealership Manager and was told the same thing! NOTHING Is FREE!!! Don't get fooled people (eg. Nissan recommends changing the Brake fluid every 32000Km?? amoung other unnecessary work) Don't get fooled!! Nissan not only wants you to spend unnecessary $ on all their upsells when you purchase a vehicle they want to continually be in your pocket! My next vehicle surely won't be from this dealer! read more

Horrible dealership! Tried to show me a car that was a write-off claiming the carfax was accurate. Avoid at all costs!

On Sept15, 2021, I drove with my son from Calgary to Go Nissan North in Edmonton to purchase a 2015 Mercedes Benz Bluetek GLK 250, listed for $ 27,600. The Kijiji add for the GLK mentioned one owner and a clean car fax. Kal, the sales person mentioned the car having one owner and a clean car fax several times, I guess as a sales pitch. I put a $500 deposit as they told me that they are unable to offer me a discount with a cash purchase and asked me to pay $26,000 via bank draft and finance the remaining $3,700 financing in order to receive a $1200 rebate from the bank. It was almost 9 pm and as the banks were closed I was going to return in two days on September 17, 2021 to finalize the deal. The next morning I looked on Kijiji to send my daughter the listing as she wanted to see the vehicle I'm buying. The add was removed from kijiji and reposted in Kijiji auto section but this time without the claim that it's a one owner vehicle. The car fax was available through the Kijiji Auto and, it showed three owners, one accident and a recall. It looked like a bait and switch. The second owner bought the vehicle at the beginning of March 2021 and sold the vehicle within three weeks at the end of March 2021 and the third owner sold it to the dealership. I called Kal the next morning on September 16, 2021 and he apologized and was open to acknowledge that he was mistaken about the number of owners the vehicle had. The finance person, Brittney called me to process the finances and I informed that there's been an issue with the number of owners disclosed and based on that, she said she's not going to proceed. I mentioned to Vincent and Kal that I'm not comfortable buying the vehicle based on the new information. Kal said that it's fine and Vincent, the sales manager confirmed that it is up to me, that he doesn't want me to feel pressured to purchase a car I'm not comfortable with. Kal told me the " finance maybe worked the approval" and I couldn't get the deposit back. Britney clearly stated that she will not proceed with anything until the issue with the misinformation was addressed. Vincent was quite abrasive when I spoke to him and was blaming Kijiji for the error. He kept repeating that he doesn't have control over what a third party posts. A simple acknowledgment of the error would have gone a long way. He also said that the vehicle had nothing wrong with it and when I pointed something visible like the windshield chips he said he would look into fixing those but couldn't do anything if there was a crack in it. Kal offered earlier to fix the windshield and seemed straightforward and honest and apologized for the error in stating that it was a one owner vehicle while Vincent tried to shift the blame on Kijiji or their own marketing department. Vincent did not seem to care in the slightest to accomodate a customer and his attitude did nothing to alleviate my worries in regards to the misinformation. I was afraid about how I would be treated if I discovered later that something was wrong with the vehicle. They basically stole my $500 deposit. I wish l read the Google reviews prior to my visit. Don't visit this dealership if you care about your money, peace of mind and don't want to deal with dishonest people. This dealership makes you understand why car salesmen have such a bad reputation. Unfortunately, it's people like these who taint the reputation of others who work in this field. At least, I hope that my experience prevents others from being ripped off by the dishonest people who work there like Vincent , Kal and Britney. It looks like the upper managers and owners of the dealership are also instilling poor and dishonest practices into their staff, as I was called by Kal on Saturday, September 18, 2021 to be told that it is the dealership policy that they don't return a deposit. I would understand not returning a deposit if prospective buyers change their mind for no reason, but when the reason is related to misinformation provided by the dealership staff, the GM should have a policy in place that is honorable. The Google 1 star reviews are very much describing overall what we experienced there. Again keep your money and peace of mind and go somewhere where the owners and staff in the agency are honorable and care about their reputations. read more

BEWARE OF GO NISSAN NORTH!! Took my Nissan Altima to Go North Nissan after hitting something on the road that sheared my transmission pan off and lost trans fluid. I did not know the extent of the damage so I trusted them to give me the truth. Service told me It would cost $15000 (about $8000 just for transmission) to get a new transmission, sub frame, and wheel bearings. It seemed out of this world but what do I know, I am not a professional mechanic. Decided to get a second opinion at St Albert Transmission, and $800 later my car was perfectly fine, runs great. No new transmission, sub frame. wheel bearings needed.(THANK YOU ST ALBERT TRANSMISSION). What is with that dealership. Liars, scammers, or mechanics that don't know there heads from their a****. Unbelievable. What a dump. I will never go there again. I would give no stars if I could. read more

I do not recommend this dealership! I bought a used car and the customer service was poor, the car was not properly cleaned. This makes me believe that the protection packages that I bought were not done. Also, hidden fees all over the place! Ad says a price + GST, but sales is trying to push for additional amounts. So, strongly advise against doing business with this dealership. read more

Really unsatisfactory experience with Go Nissan North. It started off well but by the end I wished I had gone somewhere else and given my custom to a dealership that seemed to care. As per the car dealership rep they are very self focused. Customer service is not a focus. I had a big issue with finance that was brushed away and I was made feel as if I was unreasonable. They were very unprofessional and when dealing with people and money I would expect a level of care that does not exist here. I would NEVER recommend them. If you want to buy a car and feel negative about the experience, by all means go here! read more

I have just recently became a Nissan driver and made the mistake of pulling up to the service department on the first day of snow.....wow that staff had their hands full. Friendly and although slightly stressed staff were there to great me. I was able to make it clear I was hoping for an appointment at a later date. Will update with a more detailed report when I can get in for an appointment with them but for now I will keep driving with my broken drivers side mirror. read more

took my vehicle in for small repair they broke a sensor when I spoke to them they denied it was their doing and told me not to come back. I was a loyal customer and even purchased my vehicle their. read more

Just got into a new vehicle and our service and experience with Doug Bodtcher has been by far the best experience I have had at a dealership! Doug was very efficient to work with.Kept me informed all thru the process .Also extremely courteous.I would not hesitate to buy another car from him. All my friends will be coming to see Doug! Finance team was phenomenal as well ! read more

Douglas Bodtcher was our salesman and was just a awesome person to deal with great listener, truly invested in checking all our boxes (even to the point of staying late to make it so) the Mgr also came out shook our hands and made sure we were happy with the car we chose we will for sure be telling our friends and family about our positive experience with our salesman and the company! T Jennings read more

Bought a used car from them with the extended warranty that I "had to buy to get a good interest rate", not even 24 hrs after bringing it home it started loosing power in certain areas. I called the dealership, they got it right in, told me they fixed it. fast forward 6 months later, same problem. When I bring it in, they diagnose it and tell me it need a new electrical motherboard. Which they can't get the part for Or they can find a used part and hope it's the problem. I explain I dont want a used part. They tell me over and over that they can't get the part and to come in cause they have other options. When I get in there I'm sat down in front of a finance guy who is more smug than salesman that sold me this lemon! They tell me there is nothing they can do for me. So I basically need to get another vehicle, they say they are going to give me a great deal cause they feel so awful. Now I have a 2015 Nissan that I paid $30,000 for!! By the time they bent me over for the negative equity from the vehicle I just purchase, then charged me full price for the "great deal". This place is beyond a rip off! I'm contacting a lawyer, BBB and anyone else I can. This place is a joke. read more

am really disappointed with Go Nissan North, not just based on their product, but customer service. I went in as a first time buyer in August 2020 and bought a used Volkswagen. It was mentioned on the deal that the car included a set of winter tires on rims (already in the car) and a set of all season tires on rims which they had in storage. Additionally I was promised a set of mats. After getting the car (which they made me lease even though I made it very clear I wanted to purchase and could provide a certified check for) and arriving at home I opened the trunk and noticed that I had 3 all season tires on rims and then a single rim by itself (no tire). I contacted the employee that I purchased it from and he said he would have it sorted out. I would try to contact him but eventually he stopped replying to my texts and emails. After saying I was going to leave a bad review he said he would provide me with the mats. Once I had the mats (now nearly 3 months after purchase) I asked about the tire and he said it would be ready by next week. The next week came and it unsurprisingly he stopped contacting me again. Not only that, but my car's battery had completely died on me after only a hand full of small drives. By December (4 months after purchase) I was contacted by Nissan that the employer was "no longer with them" (not sure if he was fired or just left). So I voiced my concerns to this new employee who just promptly said they would tell the manager and they would contact me, and now it's January, still haven't heard anything about my tire situation or an apology for how I was treated. After putting a review on Google the manager replied and said he would get back to me. He did not. I waited a month after posting it and never received a message or call. So I drove to the dealership to speak to them directly. After I repeated my situation to the manager he said he would pull up my file and see what could be done. He came back with my review printed out and basically said that since I already left a bad review there was no point in discussing as 'I had already made up my mind'. I told him if I were to receive proper customer service and not be receive immediate hostility I would edit the review. So I told him the situation and at first he didn't believe me, saying how he was personal friends with the man who sold me my car and he wouldnt tell me I would receive things and not pull through. So I showed him the text messages this man sent me. He then says how I should have asked for help sooner. I then showed him the second employees text, who directly said she would tell the manager and turns out he never was told. So at this point he turns to the bill of sale and under the section indicating if anything additional was included in the sale there was nothing there. I explained how the missing tire wasn't 'in addition' it was advertised as having two full sets of tires. He kept saying how this should have been on the bill of sale- which I pointed out was not my fault, but the employees fault. He deflected back at me more saying how I should have checked the extra set of tires, which I told him I did- I asked to be shown the tires originally and the dealer was very hesitant to show me, but he took me to a trailer full of tires and told me my set were in there. I asked him to show me and he opened one tire cover but stated how the rest were like that one and didn't want to dig up all the tires. He just kept saying how he was a 'business man' and honestly DOES NOT CARE ABOUT A COUPLE OF BAD REVIEWS-showing an absolute neglect for customer care. He eventually said how he doesn't have the money to replace my tire. I was furious and pointed at the Nissan logo above his head and said "you're telling me a multimillion dollar corporation doesn't have the money to replace a tire?" He just said "if that's the way you see it". My last words to him were "during this entire hour you haven't apologized once" which he responded with 'ok' read more

Horrible experience with this dealership and a complete waste of time. I will be kind and not name names. I went in to test drive the 2013 Kia Sorento. It was listed for 15 900 online. I explained my budget to the sales rep in advance and he told me to come in for a test drive. When I got there in person he told me he spoke with the manager and they agreed on $14000 ALL IN (with GST included-no additional fees, etc.) He said lets test drive it to make sure you like it and then we will write up the deal afterwards. After test driving the vehicle and liking it, we returned to the dealership. The sales rep came out with a written offer that was $15 800 and said "yeah unfortunately my manager can't do the 14000 all in." He said the manager had time to crunch numbers and essentially took back the deal. I don't know if they were planning on us loving the test drive and knew from the start that they wouldn't budge on the price, but regardless it was told to our face they would make it happen and then they went back on their word. I guess it's my mistake for thinking anyone in the dealership industry can actually keep their word... we drove 30 minutes on the basis that they would do this deal. We confirmed 14000 again before test driving-only for them to take it back once it came down to paying for it. I explained to the sales rep that he wasted our time and that we would not have bothered to come in if we knew this from the start. Not to mention their payment plan they offered with me putting money down was just as much as buying a brand new vehicle with 0 money down... I am not putting all of the fault on the sales rep, because he was relaying information that the manager said. Regardless, shame on the manager for being so unprofessional and losing our business. If you want to deal with people who over promise but under deliver-go to this dealership. read more

The customer service and staff were absolutely horrible. The vehicle that we had made an apt to view, as well as the sales guy we were supposed to meet where not ready for the time that was set. The customer service lady was rude and greeted us with what's up!? Then after we left it followed with rude texts and phone calls. Will not give this company any of our hard earned money, and would strongly discourage others from doing so. read more

Sales manager Jay was rude and ignorant in the true sense of the word!! The way Jay spoke to me, was simply unacceptable and out of no where! Shocked...simply shocked! Wish he never spoke to me because Tim and TJ who I initially dealt with were so helpful and nice. But his arrogant attitude ruined the whole experience for me. :( read more

I would recommend that anyone who needs to have their vehicle serviced go elsewhere. Pretty much the worst service i have ever experienced in my life I won't bother calling or dealing with this nissan dealer ever again. not only are the service department unhelpful, they are also rude. read more

So not impressed with #GoNissanNorth right now! After finding out the vehicle they had sold me needed a strut repaired they agreed to replace the strut and do a wheel alignment as the tech that did the inspection recommended. Now after getting my vehicle back with the strut replaced they say they did not do a wheel alignment as it is not really necessary and they "did not agree to do it" read more

I recently purchased a Nissan Frontier from this dealership and have no complaints! From the minute I walked in the door I felt no pressure in making a deal. My sales consultant Rick has been very helpful and not pushy like the sales consultant I had at the Chevy Dealership where I was pressured into leaving a deposit on a vehicle I wasn't even remotely sure I liked. I was not able to leave without leaving a $1000 deposit even though I had said about 5 times I wanted to go home and think about the truck. Rick from Nissan listened to me try and compare the Chevy Colorado to the Nissan Frontier....and he helped me in the decision process. He got all the answers to my questions, often stayed late at the office to accommodate my work schedule....and he promptly returned all of texts. He basically said to me....what can we do to make you choose the Frontier....what is it that is stopping you and what can we do to make the decision easier? I am thrilled I chose the Frontier.....because I loved my 2008 Frontier for 8 yrs and I know I will love my 2016 for many years to come. Last I would like to mention that the general manager Naz was always so friendly ...coming out of his office every time I came to the store to say hello and chat with us. He helped sweeten the deal on the Frontier with a few added perks and went out of his way to locate the truck I wanted and get it shipped from Manitoba before I even committed to it. He truly understands the importance of good customer service! I would recommend a Nissan vehicle to anyone and I would recommend Go Nissan North! read more

Bought a used car. Took it in to get the side mirror replaced, they told me that my breaks needed to get fixed. Service Technician did a "Peace of mind inspection" of vehicle and everything "Looked like it should from a Toyota. Nothing wrong with it. Good condition. Everything is fine except for the things I mentioned that were wrong". I went back the following week and did the work that was recommended. Replace rear brake pads and rotors. Service front break pads. AWD all wheel drive fluid replacement in rear differential. Woke up the next day to a puddle of fluid on my garage floor. Called the dealership on Monday and they said to bring it in. Brought it in and it was my rear differential fluid that leaked out because the "screw was not tightened". They fixed it and replaced the fluid. Went back on the Saturday to get my tires tweaked. The Service Technician came out, grumpy, tweaked my tires and put my hub cap on and went to the back. I had to enquire if it was done so I could go. Was heading down Yellowhead trail when I heard a loud noise. My fiancé, told me that my hub cap just flew off. Contacted the dealership when I got to where I was going. They said they would order the hub cap and I should come back in when they have received the part and they would put it back on. I kept hearing a clunking noise when I braked and squeaking, but I thought it was just me. My daughter and fiancé said they heard it to. Contacted the dealership again and the lady I spoke to told me to bring it in, didn't need to make an appointment, and I can drive the technician around. She said she was going on vacation as it was the long weekend in September 2019 so I can come in on Tuesday. She said it didn't matter when I came in. Just either early morning or around 4pm as the Service Technicians don't stay around very long. I ended up contacting them the first few days in September where I was told that I would have to pay for the inspection again. I asked to talk to the Manager and was told that they were in a meeting. I was passed on to someone else. Asked to speak to a manager, passed to someone else again where I was told that they were mistaken. I made an appointment for September 12, 2019. I went in on September 12, 2019, drove around with the Technician where he told me he heard the noise. Received call from Dealership at approximately 1:15 pm where they told me that "could not duplicate customer complaint at time of road test. removed wheels and inspected brake system. Found large amounts of brake dust on rear brakes. Recommend replace brake pads with OEM brake pads. I also required a right front inner tire rod, wheel alignment and shocks. Plus I had to pay $75.54 for the inspection that they said I didn't have to pay. My recommendation is to avoid this dealership. They don't care about your service. When I told them about the screw, the lady said "Human Error". I call that a law suit. If you decide to get your vehicle done, enquire who is doing the work on your vehicle. Is it a Journeyman Apprentice or just an Apprentice? Believe me, it makes a difference. Take your vehicle somewhere else. read more

As enjoyable as buying a vehicle can be. Melody was knowledgeable, helpful and friendly. I would not hesitate to recommend Go Nissan to anyone in the vehicle market. read more

Great staff, friendly, open purchase, easy to understand, went out of their way to make the process an enjoyable one. Looking forward to doing business with them. The best part of the purchase so far was the communication. read more