On Thursday May 1st 2025, approximately closing time. I've never shopped there, so I'm only…read morecriticizing the inept employee who I spoke to on phone about my friend who suffers from dementia. I was looking for my friend and was able to reach him via cellphone, I told him to go into the closest store for help which happened to be health food & vitamin city. I asked my friend to hand over the phone to the only employee there so I could get a bearing on his location, I was coming from Glendale Queens NY to try and get him. I tried to explain to the employee that my friend suffers from mental issues, to please keep him there while I arrived. When I got to the store about 15 minutes later, my friend was gone. The store employee said he wanted to get to 14 st subway, so he let him go. He was found by the police in LI CITY Queens the following morning. The employee's Humanitarianism wasn't present. The store was closing, not his problem

If you've lived as long as I have in Chelsea, a walk down any block prompts memories for what used…read moreto be in any given storefront. That used to be a long-loved video rental! This used to be sweet bistro where many days and nights were shared with friends. This particular storefront is even more rare because it's not a chain and is open late, for the way working folk have needed to live here for a long time. It's not Whole Foods or Vitamin Shoppe (or whatever that chain's named), but a humble spot where the selection of vitamins, herbs, topicals and a few pantry staples probably contains exactly what you're looking for. Ask any of my neighbors what they think about your cough, sniffle or dry skin, and they'll tell you, "Go see the vitamin guy on 23rd." And you should. Because for years, he's dispensed sound counsel to a number of us whose needs aren't easily addressed by either of those aforementioned chains or that chain pharmacy who makes you summon a worker to unlock some dental floss. I'd been recovering from RSV when my husband stopped by the Vitamin Guy and told him about my lingering cough and shallow breathing. He brought home some Olbas syrup and a tincture containing a melange of herbs, half of which I was familiar as a TCM patient for a number of years. Within week one I was feeling great relief. A neighbor who'd been hit with the same condition went and had his own chat and relief success story a week after me, and unprompted, said, "Vitamin Guy saved me again!" This is but one of many ways Vitamin Guy's helped me, my husband and many neighbors over 18 years. Go see him the next time you're wondering what you can do about whatever's ailing you; he probably has some sound advice to share, and you'd be keeping the lights on amid the many otherwise darkened storefronts that don't exactly inspire confidence around greater Chelsea.

The staff at this location is friendly, patient, and has gone above and beyond for me multiple…read moretimes when I was dealing with a prescription issue! Anytime I have called the pharmacy, they pick up the phone quickly and take the time answer my questions (unlike the big retailers, such as CVS). This will definitely be my permanent pharmacy from now on!

Amazing customer service! The staff is knowledgeable and friendly and can always answer my…read morequestions. Happy to have a place to go that is so welcoming.

On the outside it doesnt look like much. On the inside its filled with great people looking to…read morehelp you. They may not sell groceries like the big named pharmacies but their prices are cheaper.

Moved to Monmouth County a few years ago and miss this store! My family had been going there for…read moreyears for medical supplies. I was in the area the other day, stopped in and the manager personally assisted me with the selection. I got exactly what I needed. Great customer service and reasonable prices. Highly recommended for medical supplies!

Maria goes above and beyond for her customer. I will recommend Pro Elite to any of my friends and…read morefamily. you're treated like family.

Owner is very welcoming and knowledgeable and her products. Will be a loyal customer as her prices…read moreare fair and she knows what she is selling when it comes to protein and nutrition

Think twice about buying anything here, they sold me product that had mold inside. I came in to the…read moreplace and they told me one of the owners would call and never did. They keep the supply in the basement where the conditions are not suitable for storage. This is the case for a few things I bought various times. Buyer beware.

This place is great for people who are looking for high quality sport products/supplements and some…read morereally good advice. They have an excellent selection of vitamins, proteins, BCAA, and all other sport supplements that will help improve your performance. I am a regular customer, purchasing my favorite truffle cashew spread. I simply cant live without it! The staff is very helpful and knowledgeable. They will suggest what fits best for you. I highly recommend them!

No one greets you while walking I find that to be rude. It makes people uncomfortable when an…read moreemployee eye rolls you and is rude to every customer.

I walked in today and the place was stifling hot. I was sweating just standing still. Their were 2…read morepeople there. Maybe Even 3 at one point and I waited a minute and not a single hello. I'm big on customer service as I've worked in this field for years. I had to kiss alot of ass to even make it and it shocks me that people just won't even say. Hi, I'll be right with you!

THE Worst customer service. It has been almost a year since I paid for a consultation and got…read morenothing. I've visited the shop and she's brushed me off with promises of calling to schedule. I've called and received promises to get a call back. Nothing. I've emailed. I've called her personal cell, the store phone and her nephew and she's refuses to honor time and day to give me a refund. Her poor workers aren't authorized to give refunds so she schedules times to meet and doesn't show up. So my only option is to wait for her at her store even after she doesn't show up at the time she states. She takes your money and offers no results. I wanted to support but she is a scammer and I'm so disappointed that this Black business does business this way.

LOVE this spot. A rare find.. it's one of those places you hear about from people who've only had…read moregreat things to say! You walk in there, tell Mikey your problem and he knows the right product for you. And then there is Ms Dianne.. she's awesome! An angel I'm so glad to have met. You want a miracle - go to Herbal tea house!

Great store and wonderful staff! They carry top notch products! Prices reasonable. Not looking to…read moremake money on the latest health trends.

Excellent, excellent vitamin store. I have been going there since 1978. Saw NY Yankee legend Phil…read moreRizzuto in the store once (he used to live in Hillside). This is not a corporate store. Privately owned. Difference between this health food store and just any is that the people behind the counter are extremely knowledgeable. Ridiculously knowledgeable. Know more than plenty of the doctors out there.