We come to this Sprouts every weekend and always get great customer service. The manager, Steven is…read morealways very helpful and friendly. Great staff, great environment!

I recently visited Sprouts Farmers Market for the first time because I wanted to try the in-house…read moresandwiches that have been going viral online. Unfortunately, my experience was not very welcoming. The employee taking our order, Silvia, did not seem friendly and her tone of voice came across as unhappy and unwelcoming. While waiting for our sandwiches, I also noticed the same attitude toward the other customers she was helping. Customer service is a huge part of the overall experience, especially for first-time customers. A polite and welcoming attitude can make a big difference and leave customers wanting to come back. Instead, the interaction made the environment feel uncomfortable and uninviting. After my visit, I looked through other reviews and noticed similar comments from customers mentioning the same employee and the same type of experience from about a week ago, which is disappointing to see. I understand everyone can have difficult days, but when multiple customers are sharing the same concerns and nothing seems to have changed, it reflects poorly on the store experience overall. I'm hoping this feedback is taken seriously because the sandwiches themselves were good, and I would still be willing to give another Sprouts location a try in the future.

Good Earth Natural Foods has very friendly, helpful and knowledgeable staff on their supplements…read moreand food products. Absolutely love this store!

We ordered various sandwiches at Sprouts Rowlett. Ms Rebecca very patiently fixed variety of our…read moresandwiches and offered toasting them for us, this was never offered before as we have been having Sprouts sandwiches for a while. Ms Gloria was helping Ms Rebecca offer us various breads and spreads to make our sandwiches even more customized. 5 stars to both these ladies at the deli. Cashier Krystal was very warm and helpful bagging all my groceries and sandwiches separately.

I am an Arlington resident, but I made a stop at the Rowlett store coming back from a baseball…read moretournament. I was tired and ready to go home. Upon arriving everyone greeted me and snapped me out of my funk. The store was clean and everyone was willing to help. Krystal was helpful and provided information on the sales that were going on. Her customer service and the ease of shopping made the stop a positive one.

Great group and very knowledgeable guys that work here. I will definitely keep coming back to this…read moreplace especially for the sale items

Ordered online filled out there page paid total I was presented with expecting supplements for over…read morea week. Then today I get an invoice for more money because their website Didn't charge shipping but yet I paid for shipping insurance. strange.

Excellent store with even better customer service. Quick and easy every time I go. As a plus,…read morethey're never trying to jam promotions down your throat trying to get you to spend money on stuff you don't need. They also have some pretty sweet merchandise!

Closed at 11:30 on a Thursday? Doesn't seem like smart business to me…read more Looked in the door and the place is hardly stocked with merchandise. We got a bad vibe from the place and will not be returning even if it were open. Go get a smoothie down the road at Starbucks

I came here looking for Smoothie Factory - apparently it must have closed recently!…read more No worries. This place was great - and local! The pricing is about the same as Smoothie King/Factory. They have a long menu with lots of choices. I tried the PB&J smoothie which was great, my husband had something with pineapple in it which was OK. One noticeable difference between this place and the chains is it seems to use much less in the way of sweetener, making me feel like I'm actually consuming something nutritious. It's still sweetened with honey, just doesn't have that junky sweet taste you get from the fruit syrups and turbinado sugars that is common with the other smoothie joints. I look forward to trying it out some more and reporting my results! They don't have a website, but I linked their loyalty program provided via Five Stars in the website spot.