I have always had a pleasant experience when stopping in here. Each employee has been helpful and knowledgeable when I have asked for recommendations. I have definitely found new products that I like thanks to their help. The cashiers have also price matched some of my items while checking out and given me free samples! You can't beat that! read more

Best gnc ever. The guy at the front desk is very kind and knowledgeable. Now's exactly what he's doing

I have shopped at this location a few times and really enjoy their employee named Robbie. Every time I'm on here and he's there he shows me exactly what I'm looking for. He is super knowledgeable and very patient. This is my favorite location thanks to Robbie and some others that work here too! read more

Great products , great staff, always a quick and easy experience every time I'm there. Great recommendations

Tonight I was racially profiled by an employee named German. I don't know if that's his real name, another employee had to give it to me when I asked for it. I was in the store a total maybe three minutes between my classes at the gym, buying a snack. I was looking at the nutrition labels on the protein bars trying to make a choice that supported my nutrition program. And German came over asking if I knew what I wanted. I said I was ok and did not need help. He quickly then told me that he could not have people standing around the store so if I'm not going to buy something I need to leave. This is the third time I've been treated this way by this employee. On another occasion he followed me to the back of the store and accused me of stealing. I left and made my purchase online. Tonight when I got upset and told him not to harass me, he told me not to come back to HIS store ever again. I had the other employee ring up my transaction meanwhile German continued harassing me and saying he has a right to refuse service to anyone. read more

Just left the store without making a purchase due to a rude and patronizing employee. Apparently my interest in a flavor more interesting than chocolate or vanilla, which I was tired of, bothered him and he got very snarky with me and said "You should stick to chicken." when I asked if there were some smaller sizes of the more unique flavors they sold. I was hoping to not buy a big jar of a new flavor before I knew I liked it, but would have been willing to do so if nothing was available and he'd been helpful and made a recommendation. Instead, he continued to speak over me, tell me all anyone needs is chocolate or vanilla and if I don't like it I should stick to chicken. So I left, and will take my money elsewhere. Half their product is fancy flavored protein. No idea why an employee would actively try to NOT sell their product but he succeeded. read more

I spent a great deal of time researching a few of the products that only GNC offers. I was very happy with the reviews, of the products online. What I ruined everything for me is my experience with their stores. Forget the time you spend researching and pricing online. Those prices are null and void in the stores. They will not honor their own online pricing. Not just at this location but also their Roscoe Village location and their Southport Location. Maybe others as well. They would rather lose the customer than honor their advertised prices. Then I find out that they may honor the pricing if I am willing to wait for a mysterious manager to call back. In all three locations their was not ONE employee who was given the power to make a decision to appease a customer. Each location had to make phone calls trying to reach a manager. I spent over 24 hours wasted trying to actually purchase their products at the prices advertised. At this point the prices are no longer available and all has been wasted. The excuse ( not explanation - there is a huge difference) is online pricing is lower because you have to wait 5 days to get it. First what kind of company takes 5 days to deliver online orders? Most every other companies out there honor their own advertised pricing. The biggest complaint is the fact that each store has different pricing and each store has NO Employee who has the ability to make a decision. Now I have the spend the time again to find a product that will offer the same benefits that the ones I was looking to get at any place else other than GNC. BTW: the products were something that I would have had to keep re-buying on a monthly or sooner basis... All revenue that these stores now will lose out on. I'll take my wallet somewhere else and I suggest to others, do your research and watch those prices... they differ from each location and online. Don't get taken! And if the manager actually got in touch with me from one of those locations they may have avoided my complaint and may have earned my business. read more

Me and my husband came in here a few days ago, Wade is a gem!! He was so patient with us, took his time and answered the million questions we had. Will probably only go back to this location as I have had bad experiences in the past with other stores. read more

German was super helpful, I just went in to restock on my usual preworkout and I ended up trying some new preworkout and aminos I really like! read more

The new manager has definitely improved the store this year... super organized and awesome service!

Have been going to this store for years... Recently, it seems to close early all the time, with no warning or reasoning. Please be consistent and remain open during the hours you say you will be open! read more

I have been going to this GNC for a while now, and I have nothing but good things to say about it. The employees are always very helpful and answer any questions I may have. They are knowledgeable about the products and have helped me find the right supplements for my lifestyle. I have been taking some of the products for months now, and I definitely feel better -- mentally and physically. read more

I have been going to this gnc for about 8 years. I am a gold card member the prices are great as long as you are a gold card member. For the most part the staff. Is very knowledgeable. I've only had a problem once which was when one of the staff didn't renew my membership card with the free renewal coupon that I brought in. The manager acted as if he had never seen me or rung me up before. That was a little Disappointing, but doesn't deserve a rating for that one experience. Still one of my favorite Vitamins shops. read more

The products are your standard vitamin-toting, protein-jacked items. I was perfectly satisfied with the merchandise, however, be forewarned that the manager is very pushy about getting you to sign for a gold card. I am reluctant to return out of dread for yet another round of sales pitching. read more

I've been going to this store for 3 years, and the staff is generally knowledgeable. It is a Sat night, and the website shows them open until 10p. I walked over there, lights on and nobody home. No sign, thought the kid may have gone to grab dinner...so I waited. Nobody showed up. So I called the store number, nobody answered. WTF! Why post info in your website?? I buy a lot of stuff from you, do deserve this? No! I can't order everything online, but guess i'll have to since I cannot trust this store to ever be open!! read more

I was extremely lucky and German helped me find everything I needed. He has great customer service skills. He informed me of the price matching policy which caused me to purchase more than I planned on. I usually shop at vitamin shoppe but because of German I will now be visiting this location for all my supplement needs. Thank you read more