There are a lot of security camera companies but we are so glad we chose this one .The guy knows…read moreand explains very clearly options for everyone's budget quality of service and cameras when you deal with this company!!!!!! I've had 5 different cameras installed by multiple companies , this is our second system installed by Big Brother HD ,, The first was over 5 years and that's still working in great condition just as it was installed yesterday hence the reason why we called this company to install a system in our business now Thank you so much

Love this company! they are friendly, wonderful at what they do, and attentive! They installed…read moreawesome hi def cameras at my facility and I can even use my phone to stream live! I feel a lot safer now. Thanks big brother for keeping me feeling in control at all times Hah!

On 8/24/16 me and my friend came in to purchase a Lumee phone case, the ones that light up on the…read moresides. They had been promoting it on their Instagram for $35 and online it goes for a little over $50. They also claimed that the cases were authentic so I was all for getting one at a cheaper price, of course. Anyway, when we came in a gentleman named Juan assisted us and Showed us the case and how they work and all that good stuff. I was happy with what I saw until he told me they were $45 and when I mentioned the Instagram post he insisted that they were never $35 (see attached picture). Juan also reassured me that the cases were authentic and were cheaper then the online price so both me and my friend purchased them anyway. A day later my friend had realized that the cases were in fact NOT authentic and we had been lied to. Honestly, if I wanted a fake light up phone case I could've easily bought one off EBay or Amazon for like $10 so I was definitely aggravated that I spent so much on something that wasn't real even after being told it was. On 8/26/16 we went to the store to return them and that's when things started going south. Juan was there again and I explained to him why we didn't want them. He said he could take the return but that he could not process it himself and for us to leave our name, number and email address and that we should get the return within like three business days. Mind you, this was a Friday so I'm like okay I'll give it till the Wednesday coming up and we should be fine. Well Wednesday came and went and nothing. I emailed the store and got no response. waited a few more days and still nothing in either of our accounts - going on a week now. Finally I sent another email and the manager called me back. The funny thing is he made it seem like I was being dramatic over wanting my money back. He proceeded to tell me "it's only been a few days and that he's not in the business of stealing money." Excuse me, but a return does not take over a week, I'm sorry. Anyway he said he would take care of it that night which was 9/1/16 - I finally received my return on 9/9/16 which was two weeks after I returned the item. Dealing with the unprofessionalism of this place has been nothing but a headache. Honestly, the truth is that all these 5 star reviews are because they offer you a discount if you leave a good review. I would know, they asked me to leave one when I brought them my iPad to fix in the beginning of the year (review which I've since deleted). & even when I had my iPad fixed their was an issue then too.. Long story short I would NOT recommend them :)

WOW! This is exactly how this review must be started! When first entering the store, my wife and I…read morewere greeted by Mr. Juan who is just too awesome as a person! As I was clumsy to drop my phone earlier in the day, I was super happy to get the phone fixed in seriously record timing (under 5 min). I tell you for the one reading this review - trust in the store, it's too top-notch and very reliable! #TeamJuan4TheUltimateWinWin #enjoyitman -Sunny

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more

We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Clear communication and great service. They offered same day appointments and arrived promptly…read more Great value without the crazy mark ups.

Gave a good response great advice and prompt service. Always kept in touch and was very concerned…read moreabout my needs of work to be done.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

1000% recommend! Mr. Jeter came out and was able to get an old system up and running in no time. I…read moreespecially appreciate that he didn't turn my request down just because the existing equipment was older, rather he replaced my video recorder with something more compatible and got me all squared away in being able to maintain eyes on the property. Talk about ABOVE AND BEYOND, Mr. Jeter is your guy. Will use his services again when I'm ready to make a full upgrade to the system.

Amazing service and great quality work. My mother had her home security cameras installed by this…read morecompany over a year ago, and they are still working fantastic, so she highly recommended them to me. I'm extremely impressed with how quick and professional the entire process was. I had 6 security cameras installed, and everything came out perfect. The cost was very reasonable as well. The attention to detail was outstanding, and the system works flawlessly. I love being able to view everything right from my phone since I'm away from home a lot and don't have to pay a subscription for it. I'm very happy with my security system and highly recommend them to anyone looking for reliable and professional installation!

This company was sent out by AAA. The person who answered the phone told me he'd "call his boss"…read moreand didn't call me back for over an hour. When we finally got ahold of the boss he took an hour getting out to us and had to use our hotspot because he didn't have his own. Could not give us a timeframe for when it would be done and had us basically sitting on our hands for over FOUR. HOURS. Very disappointed that this is the company that AAA chose to send out. edit: to top it all off they asked us to pay CASH for a $145 service

Owner James (aka Jim) is super fast and professional. He did what I thought was impossible on my…read morecentury old front door, within minutes. Great rate and friendly service. Highly recommend his service.

I needed two copies of two different keys. I initially had gone to Home Depot to get them…read moreduplicated. This is the third time I've used Home Depot and the last. The keys never come out right no matter what. Needless to say I contacted Major Key and within minutes had a reply from him. He cut all 4 keys in minutes and had me on my way in no time at all. Phenomenal service to say the least.

After having no luck finding a locksmith who could cut a key for my new car, luck found me when my…read moreneighbor was having keys made. Tim's Major Key on site locksmith van was parked outside and in no time I had the spare key I was looking for. Tim seemed a lot younger than the other locksmiths that couldn't help me but he comes from a locksmith family and he said he's been doing it since he was 8 years old! You can't beat experience. Thanks, Tim.