The receptionist here are all super kind & cool energy including the waxers here, plus they're not…read morepushy trying to sell products

I've been visiting this location for over a year now. Isaiah , Bryanna , Imani and Adaizha have…read moreALWAYSSSS provided excellent customer service every visit. Waxes are very thorough. It's very clean and quiet and the staff is always very friendly. I've done several wax passes and products they're always worth it and they work to accommodate you. Hair growth and ingrowns have significantly decreased since I started coming here and I've been waxing for years. Can't see myself going to any other location , I absolutely love this one , highly recommend!

I saw Niki For a Brazilian V for my first time in a couple years. I'm a plus size mama and Niki…read moreknew how to push and pull my body and get me right! Personable, professional, and attentive to detail. An excellent vibe and I will go back to see her again.

I absolutely love visiting this location; it's always clean and welcoming, and every staff member I…read moreencounter is incredibly kind, knowledgeable, and genuinely helpful. I've scored amazing deals on various packages thanks to the recommendations of Janea, Jahnessa, and a wonderful woman with red hair. Makeia handled my waxing perfectly--she's fast, engaging, and very friendly. When my schedule changed, I switched to waxing with Niki, who is just as impressive. She works quickly, keeps the conversation going to distract from any discomfort, and exudes kindness. I can confidently say I wouldn't choose anywhere else!

I have never written a review for European Wax Center. This is not because of the services but no…read morewax specialist has ever stayed long enough for me to write one. This location has the best wax specialist I have ever come across. I have met a lot, probably close to ninety different wax specialists in the past eight years. This location has Shakeerah. She is the best wax specialist ever. She is personable, kind, energetic, welcoming, passionate about her job, and she makes an effort to know her clients. She makes sure to listen to her clients wants and needs, as well as makes the most out of her time to get her know her clients. Shakeerah makes every client feel cared about. Book a service with her and you will not regret it!

Jae is super rude and unprofessional. She likes to guess people's races (she got mine wrong) and…read morelikes to redirect people to laser hair removal. I don't qualify for laser, which is why I got a Brazilian. I told her that and she said because I'm mixed I can do laser. That's not my ethnicity, and I already got a professional consult that I cannot do laser because of my dark skin color. Jae has no idea what she is talking about. She's incompetent and a colorist. Instead of worrying about people's ethnicity/race how about she just do the job that she's being paid to do? Always focused on the wrong thing.

I've had several great visits to the European Wax Center in Harbour View, and they continue to…read moreimpress every time. My most recent visit was for a training session with a new Waxer, Caitlyn. She did a wonderful job! Super professional, made me feel comfortable, and was really enjoyable to chat with throughout the session. What keeps me coming back is the consistently great customer service and how easy they make the whole process. And of course... the fresh, smooth skin doesn't hurt either. Highly recommend this location if you're looking for a clean, friendly, and reliable waxing spot!

Unfortunately after today I will not be going back. To pay $65 for the wax with a $10 tip.. I had…read more Brazilian done and asked for something specifically left and she made me completely bald. I honestly went to my car and cried. Getting home and seeing how much hair was left everywhere else was almost appalling. I paid too much money to be so unhappy. The people were nice but I won't be back.

Update: I've been coming here since 2015, and although I've gone to a couple other wax businesses,…read morethis one is my home favorite (with one other waxer I see at a different business). The feeling here is such high class and really feels like a nice & serene spa. I love shopping in the front/reception area (their cards are hilarious!) and waiting in the waiting room is so luxurious. The chairs are so cozy and the beautiful decor is always fun! I've seen a couple waxers who no longer work here (due to moving or raising a baby- hope you two girls are doing great, if you ever see this!), and I now see Starla. She's so efficient & does a beautiful Brazilian to the forestry that I grow. She has such great conversation and I thoroughly enjoy seeing her every so often! I also get my upper legs waxed every so often, and she does a great job on those, too! A total comfort to be on her waxing table (I mean, the wax sometimes hurts, since I'm not consistent, but I never shave, so you know that helps). If you're looking for a place to feel comfortable & handle the fuzz/forest, look no further than this fine woman-owned & operated small/local business.

I absolutely loved this place!!! My experience was amazing all around. Kaylene did a great job at…read moremaking sure I felt comfortable at all times. I had an awful past experience with bikini waxing so I went in very scared but was pleasantly surprised! The wax they use here is very good quality and is perfect for my sensitive skin. Definitely go here for any waxing needs.

They took Covid Precautions and were very clean. They are very professional & didn't make me feel…read morerushed. Would highly recommend.

This was not an appointment this was an experience! From the moment I stepped into her suite to the…read moreend of the appointment I felt like a queen. The Wax Spot provides excellent customer service, a variety of services, high quality products, a clean and comfortable environment, and education on how to take care of your skin. The services I received on my 1st visit were a Brazilian wax, vajacial (a facial for down there), hydro jelly mask, and eyebrow wax and tint. First of all let me just say I had heard of the vajacial, but couldn't find any spa/salon in the area that offered them. When I found the Wax Spot she offered everything i was looking for and more. I've been getting waxed for years but coming to The Wax Spot was amazing. I will definitely be a loyal returning customer!

Exceptional experience from start to finish. She was punctual, explained every step, and delivered…read morehigh quality results. Her expertise and professionalism were obvious, and the whole process felt amazing. My husband has been a loyal client for years and kept encouraging me to try her; I wish I had listened earlier because she truly delivers. I also wish I had taken before‑and‑after photos so everyone could see the results of the skincare she now manages. Highly recommended for anyone seeking reliable, expert care.

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

Yup I've found my new nail salon. Today I went in for a fill-in and pedicure. I felt like a VIP by…read morethe time I walked out. I even ventured to get a facial wax. Overall I a beyond satisfied. I was advised to stop using gel polish on my toes as it was weaking my nails and causing them to crack and break. So I did get two big toe nail repairs. The staff here is always top notch been coming here now since November 2022. I will be back in again soon. It is hard to find reliable service that is consistent but these gentlemen and ladies have it down to a tee. Thank you

The lady said she could not do French tip (picture of the French i wanted shown in reviews) , so i…read morewas forced to do a solid color. Behind my nails looked a mess, when i left and i had to go back in because the nails on my left hand were longer than the ones on my right. Also the square shape is not good at all. This nail shop also makes you switch hands before the timer goes off. My nails were barely in before i had to switch. I did however ask if i could leave them in. Do not recommend.

This is the BEST place we've had pedicures at in Hampton Roads!!!…read more Greeted immediately upon walking in with a very happy vibe. The place is clean and very well kept. Wifey did the regular pedi w/ a French manicure = perfect! I did the spa pedi ($45) and it was the best. Best I've had in the area. 5 stars for just the calf massage! Wifey also had her eyebrows waxed and they came out great. They do all the things and the whole staff was super friendly! HIGHLY RECOMMEND!!

Pleasantly surprised about how nice this salon is. It's clean and looks like they keep it more…read moresanitary than local nail salons I have visited lately. The employees and owner were present and were very nice. They even offered 2 free nail designs for kids, just know it's two only, not two per hand. I assumed it was 2 per hand so when they told me that it was an up charge for the extra two I'm positive I must have made a face because they didn't charge me in the end. The young man who did my mani/pedi did a good job but the owner had to step in when it came to the tiny designs. He did try though. Only negatives about his manicure job is that I had to keep pointing out that he filed a few nails unevenly but fixed them when I asked. No complaints in English but he was speaking to the other young man the whole time while doing my nails in a different language. So who knows. Then their white gel nail polish was old, he was literally digging in to it to get some on his brush and there were black specs inside which made him have to wipe and redo the nails again a few times until he grabbed another almost empty white bottle. Which worked. I believe this caused bubbles in the gel because I had to point out to him that there were bubbles in my cured gel, he just said he'd fix it by cutting them out. Which he did with a cuticle cutter but then it left an indent in my nail polish. The nails and pedi came out pretty, eventually, for the price I just wish the design wasn't rushed. Overall I'm not displeased but not against trying another facility before coming back. *update: My mani nails only lasted a week before starting to peel off, which makes me so sad because I did like the design for the most part. Pedi nails are still going strong though.

Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.