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    Glow Wax Studio - Concord

    5.0 (1 review)
    Open 10:00 am - 3:00 pm

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    Services - Glow Wax Studio - Concord

    Bikini wax

    Waxing

    Glow Wax Studio - Concord Photos

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    3 years ago

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    Bellavii Beauty Lounge

    Bellavii Beauty Lounge

    3.5
    (35 reviews)
    1.2 mi

    Ombré nails by Vivian she is the absolute best! She is so friendly and skilled and never rushed…read more Recommend her 100%

    If I could give this salon 0 stars, I would…read more I went in last night after work to get a Gel-X manicure. Before my appointment started, I asked a gentleman at the salon how much Gel-X cost, and he told me it would be $55. The technician who did my nails barely communicated with me throughout the service. The only questions she asked were what shape and color I wanted. I also told her that the nails were too long, but she didn't seem to care and continued without making any adjustments. When it came time to choose a color, I asked how many coats she normally applies, and she told me one. However, she ended up applying at least three coats. Once she finished, I told her that I didn't like the color and was unhappy with how long the nails were. Instead of trying to resolve the issue, she told me the nails were already dry and that I would have to start over if I wanted a different color. I asked if she could simply remove the color, but she refused and said she had another client coming in that has an appointment. Things got even worse when it was time to pay. The total came to $62.52, even though I had been quoted $55. When I questioned the price, she turned the screen toward me and pointed out an extra charge for "long length" nails. I never asked for long nails--in fact, I specifically mentioned that they were too long. Charging me extra for something I didn't request is unacceptable. Maybe there was a language barrier that caused a miscommunication between the gentleman who assisted me to the technician. I also noticed a $1.52 tax charge. Since New Hampshire does not have a general sales tax on nail services I was confused about why I was being charged tax. I paid in cash, so there shouldn't have been any card processing fees either. It didn't occur to me until the next day, but now I can't help but wonder how many other customers have been charged tax/fees without noticing. Between the poor communication, lack of concern for customer satisfaction, unexpected charges, and disappointing results, this was one of the worst salon experiences I've had. I will never return and would not recommend this salon to anyone.

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    Right side of the salon
    Right side of the salon
    Manicure station
    Manicure station
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    Glow Wax Studio - Concord - waxing - Updated July 2026

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