I would not recommend anyone with fertility issues or menstrual issues to go see dr. Jentoft. He is…read morethe exact depiction of someone who is there to shove bc down your throat or to make you feel absolutely lost with diagnosis(s). I had a surgery scheduled that was not needed and was not notified that the testing needed to be done at a exact time of my cycle in order to be correct therefor making me believe I had blocked tubes, had an ultrasound done and the results were not relayed to me and left me with more questions than answers. If I were to ask questions, he had an attitude about it all and would answer with the tests could be wrong. Going to this office was an absolute waste of time and was an emotionally damaging experience.

Date: 10 November 2025 To: Tonya Darner, MBA…read more Chief Executive Officer UP Health System Marquette Marquette, Michigan 49855 From: Steven M. Nystrom Subject: Commendation for Outstanding Care Provided by Dr. Sara Sutherland, RN Michael Perrault, ER Clerk Leif Lowe, and MA Lily Kerry. 1. Dear Tonya, I am writing to express my sincere gratitude for the exceptional medical care my wife, Joan Nystrom, received during a recent visit to the UP Health System Emergency Room on October 19, 2025. Joan had been struggling with a severe sinus infection that caused significant difficulty in breathing and extremely painful headaches. In an attempt to relieve her discomfort using a heating pad, she inadvertently fell asleep, which resulted in mild burns and the development of an eye infection. 2. Upon our arrival at the emergency room, Lief Lowe, the ER Registration Clerk, acted with remarkable efficiency and courtesy, quickly completing the necessary forms so that Joan could be seen by medical professionals without delay. During the initial evaluation, RN Michael Perrault and the accompanying nurses demonstrated genuine kindness and understanding, acknowledging the considerable pain and discomfort Joan was experiencing. 3. Dr. Sara Sutherland provided exemplary care by thoroughly reviewing Joan's symptoms, examining her previous diagnoses and medications, and conducting an exceptionally detailed medical assessment. Lily Kerry, a medical assistant and current NMU nursing student, excelled in communicating with Joan, ensuring she understood each step the medical team was taking to address her health concerns. 4. The compassion and professionalism shown by Dr. Sutherland, RN Perrault, ER Clerk Leif Lowe, MA Lily Kerry, and the entire emergency room staff made a significant difference to both Joan and me. Their accurate diagnosis of her condition led to the prescription of the appropriate antibiotics and prompt coordination with Optometrist Eric L. Hooper, O.D., of Eye Associates of Marquette. Thanks to this collaboration, Mr. Hooper was informed of Joan's eye infection in advance and agreed to see her early the following morning. When we arrived, Mr. Hooper had already received Joan's medical information from UP Health System Marquette and was able to diagnose and treat her promptly. As a result, Joan began improving immediately and is now nearing full recovery. 5. The dedication, hard work, and empathy displayed by Dr. Sutherland, RN Perrault, ER Clerk Leif Lowe, MA Lily Kerry, and all the staff at the UP Health System Marquette Emergency Room that day reflect major credit upon themselves and the entire organization. I am deeply appreciative of the care provided and invite you to contact me should you require any further comments or information. Thank you once again for your unwavering commitment to the health and well-being of everyone in the greater Upper Peninsula. Sincerely, Steven M. Nystrom Marquette, MI

Absolute most rude customer service I have ever experienced! I was asking for a certain provider…read moreand the lady on the phone did not even listen to me and screamed at me, ma'am. I cannot help you within one minute of the phone call, I was nothing but respectful and nice to her. Absolutely insane. Good thing I have to call recorded.

I saw Dr. Michelson was impressed with him and the entire office including the receptionist, xray…read moretechnician, RN and Dr Michelson the surgeon. Had surgery at Bell in Ishpeming went well. Staff at the hospital were also a 5 star. Mutual respect between myself and the surgical staff.

From the owner: Specializing in: - Physicians & Surgeons, Orthopedics…read more- Physicians & Surgeons, Rheumatology (Arthritis) - Physicians & Surgeons, Surgery-General - Physicians & Surgeons, Neurology - Physicians & Surgeons, Emergency Medicine - Physicians & Surgeons, Sports Medicine - Physicians & Surgeons, Hand Surgery - Physicians & Surgeons, Obstetrics And Gynecology - Physical Therapists - Physicians & Surgeons, Pediatrics - Physicians & Surgeons - Physicians & Surgeons, Dermatology - Physicians & Surgeons, Family Medicine & General Practice - Physicians & Surgeons, Oncology - Physicians & Surgeons, Podiatrists