As a breast cancer patient going through chemotherapy, I was at one of the most vulnerable times of my life. Instead of feeling supported, I left my experience with Glow Wigs feeling misled and ignored. I was persuaded to purchase an $800 wig after being told that a charity would contribute $300 toward the cost. I was instructed to pay the full $800 up front and simply email the charity afterward because I was led to believe I would receive the $300 reimbursement. After I followed those instructions, I discovered that the charity actually paid Glow Wigs directly. I repeatedly called and left messages asking for an explanation, but my calls were never returned. While trying to survive chemotherapy and manage the physical and emotional toll of cancer treatment, I did not have the strength to continue chasing a company that refused to respond. Cancer patients put their trust in businesses that claim to serve them. We deserve honesty, transparency, and compassion--not silence. Shame on Glow Wigs for failing to return my calls and leaving a cancer patient to deal with this alone. Whether this was poor communication or poor business practices, the outcome was the same: I paid $800 for a wig after a charity had already contributed $300, and no one at Glow Wigs would even take the time to explain it. I hope no other cancer patient has to experience what I did. read more

A couple of years ago I called and made an appointment with Marcy. She called me a couple of days later and said she needed to change the appt or I could see her daughter. I wanted to see her so she said I'm not where my appointment book was I'll call you back later. Well, she never called back and I don't do business with companies that don't follow through. It should tell you something about how the business is run because she is the owner. read more

I always check reviews on Yelp and Google. Yelp had less favorable reviews than google. I decided to give Glow Designer Wigs a chance. I am glad I did. It is by appointment only. I made an appointment with Marcy's daughter. She was very helpful /not pushy. did a good job of matching my hair color to the toppers and explained the care instructions with me as well as providing a print out of the same. I purchased a topper and made an appointment with Marcy to style the topper with my hair cut. She was awesome. She styled the topper to fit my real hair and cut. I love it. Daughters and best friend were impressed. I definitely will do business and refer her business in the future. As far as value. I have priced many toppers. The price is a little bit more than some. But the styling is included. Which makes it a bargain for me. read more

I brought my sister to Glows Designer Wigs right before she began her Chemo treatments 6 months ago. We totally understood the return & exchange policy. With that being said why can't Marcy help my sister bring her wig back to life? Her wig looks awful, it's practically brand new. During her treatment the last 6 months she was home bound & hardly wore her wig. Yet it looks worn & old. My sister paid close to $800 for a nasty ratty wig off a styrofoam head without labels. Marcy told her what shampoos to buy $30 products & that made the wig look worse. Then Marcy proceeds to tell her, " I don't know how you treated your wig." Are you kidding me. We aren't asking for a refund or exchange she wants a wig she can wear that she paid way too much for. Honestly, her $22 Amazon wig looks much nicer than her $800 Glows Designer one. Marcy your wigs don't live up to your hype. Treat your cancer customers better. read more

After checking web page, I see that they open at 10:00...no mention of needing an appointment. I drive for one hr. and arrive a little after 10:00 and call to let them know I'm outside of their business because it is a residential home. I'm told they are not there and could see me later that day. No thanks. You SHOULD make it clear that you need to make an appointment. Won't be going back there. read more

I have a form of alopecia that required me to start wearing a topper. Marci helped me find one that looks great. After I wore it for a few weeks I realized I needed it trimmed a bit which she did. NO ONE ever suspects that it's not my own hair. Very satisfied. It was not cheap, but it's worth it. read more

This review is not as 'glowing' as many others. My husband and I were impressed when we entered the owner, Marcy's salon/ studio, which had a funky 70's charm. Right away, I asked to have the loud rock music to be turned off. Also the lighting was very poor which should have been a warning sign. After giving my specifications, I was shown three wigs, each of which greatly increased in price. The third seemed to be closest to what I wanted. I asked if it had the appearance of a scalp, so called monofilament. She said yes, which was technically true, but I later discovered it only went back about 3 inches, covered up by the bangs. The place when the part really showed did not look like scalp, indicative of a cheaper wig. I was not happy that the back just went straight down. The owner said she could feather it more, but I had to buy it first. She had quoted the price of $650 dollars, of course, was exorbitant, but I believed her claims that it was truly was a high-quality wig. My husband paid for it. She took a few wisps off which didn't really get the results I expected. I later found out that the trim revealed the mesh underneath. She suggested I wear the wig home. I never occurred to me there was no box and no label. It had just come off the styrofoam wig form. In the car, I looked in the mirror. The color was so much more grey in natural light. I had asked for platinum. It didn't look good with my skin color and it LOOKED like a wig. One would hope for that price that it would look more natural. By the time I got home, I realized I had been very stupid; I had paid over $700 (with tax) for a wig I would probably never wear. I called to see if there was any recourse, since I was so unhappy, but of course, she said all sales are final. I had trusted her but had been gouged... big time. If you decide to patronize Glow Wigs, be wary. All her wigs are synthetic and of average quality. Don't settle for a wig that doesn't fit your specifications. Ask to see the wig in better lighting. And above all, negotiate the price. read more

I was emotional and desperate for help. I had tons of breakage on already thinning hair due to tape in extensions. Glow wigs was recommended and I made an appointment. I felt rushed and constantly interrupted. I ended up purchasing a topper. When I mentioned more than once I wasn't sure about the color and it was to blonde, I was reassured by the owner and the daughter the color was a perfect match and looked great. Again, I was desperate to fix my hair so I purchased it. I spent a fortune just in the end to be unhappy. I called a total of three times with no answer so finally got a response after texting that basically stated all sales are final! The topper is synthetic so I am unable to change color. I am now forced to not use it or pay to have my base color changed & damage my hair even further. So unhappy but more angry that two professional hair salons have told me they should have matched my color better and that I was taken advantage of in my distress. Terrible for someone who is in crisis and emotionally vulnerable! Aj read more

I always look for the best reviewed place to do business. I noticed two bad reviews on Yelp regarding this place. However, in the reviews themselves those customers expectations were unrealistic. All the reviews on Google were exceptional so I scheduled a consultation. Marcy at Glow Wigs is the real deal. She is kind, experienced, service oriented and spends as much time making you understand the options available to you as she does with the fit and cut. Her inventory is extensive, the quality is second to none and she is a delight to spend an hour with. I not only purchased a wig (partial) and some supplies from her but I would do it again in a heartbeat. If you need a solution to hair loss I would encourage to spend an hour with Marcy before you do anything else. Thank you Marcy! read more

I purchased a lovely wig. Marcy was very helpful; however when I got home and looked at the bill she charged me $20 for the styrofoam wig head and $20 for the folding wig stand, I thought this was excessive. It's my fault I should have asked but I remember she didn't like it when I asked her the prices for the wigs I was trying on. It's a big purchase, good heavens! I tried on several wigs when I picked the one I liked that's the actual one I bought. It's not like she went in the back and brought me a new one in packaging. So I wonder, how many women tried on my wig before me? I was afraid to ask just washed it when I got home. read more

After losing my hair from chemo I asked around and found glow wigs in Oro Valley. I think Glow is a rip off. Since purchasing an expensive wig there, I found the exact same wig for 75% less at the Hair Club. The sales person at Glow was not very helpful she did not instruct me how to adjust the wig and was pushy. At The Hair Club Sales person took time to instruct me in the care and use of the wig. He also gave me a stand and comb. Glow wanted $15 for the same wig stand and suggested that I buy special shampoo for $30! read more

I brought my dear friend who had lost a great deal of hair do to chemotherapy to Marcy at Glow Wigs. Marcy was very knowledgeable and professional and fitted my friend with a beautiful synthetic hair topper that looks amazingly natural! She trimmed it to a nice style that complimented Laurie's features beautifully. I would highly recommend Glow Wigs to any woman looking to enhance their thinning hair to improve their confidence. read more

This is the only wig store in Tucson with a quality selection and very knowledgeable stylists. I am happy with my wigs.

Marcy, thank you so much for the wonderful experience getting wigs. I love them both and your help in choosing was great. I also learned how to fluff them up to look good by watching you during the fitting. I don't think I want the bangs cut, I like it the way it is. I'm using that one as every day hair and the other for special occasions. I love the way the special occasion piece has a faux hairline that matches my eyebrows. I will definitely be back for more and will refer you to my friends. Thanks again, love Willow. read more

A word of caution regarding Glow Wigs. Do not provide a credit card or cash before you have your wig in hand. Despite telling me the order would not be placed until the next morning, the owner charged my card and would not provide a refund even though it was cancelled at 7:30 am. One other note: If you are looking for a human hair wig this is not the place to go. She does not carry them. A very disappointing and costly experience. I have not experienced that kind of business practice before. read more

Because of the sales pressure, ended up buying a very expensive wig which was not at all what I was looking for.

Please see review written under GLOW PERMANENT MAKEUP. Both GLOW WIGS and GLOW PERMANENT MAKEUP are owned and operated by the same individual. I mistakenly posted my review for GLOW WIGS under the makeup heading. read more

This studio is wonderful! This studio was recommended to me by a coworker, and from the moment I walked in the door, I felt comfortable. This studio is private, and I got the stylists undivided attention. Marcy and Jamie were very professional, polite, and displayed genuine interest in my comfort, wants and needs. The hair pieces I looked at were very high quality, and the stylists instructed me in how to take care of my hair piece for longevity of the piece. I was not pressured to purchase anything, and appreciate the generosity with time that I was given as well. I never felt rushed, and left the studio feeling like a new woman. I highly recommend Glow Wigs read more

I hadn't had a hair cut/styling in years. I was terrified due to some pretty awful past experiences. I met Marcy socially and when she told me she was a hair stylist I knew right away that she would be the one to cut my hair when I was ready. I found a picture of the style I wanted and showed it to her. When I came into her salon the ambiance was just perfect, serene and lovely. She made me feel so comfortable. I was nervous and didn't think my expectations would be met. She gave me the most beautiful styling I've ever had. Not only did she meet my expectations she far exceeded them. I still wear my hair up most of the time, but when I don't it still looks fabulous. Think it's time to schedule an appointment. Bonnie Berzok Goldman read more

I had an amazing experience that stated with the owner, Marcy who is so kind, and gentile. She listened to my concerns and moved at my pace. The selection seemed endless, color, style, length, just what I had been looking for. I wasn't sure what style would be best for my shape face and Marcy did a great job of explaining why certain choices would be better for me then others. Did I mention her style?, when I walked in I knew instantly that I had come to the write place. I highly recommend you try it out! read more

Marcy at Glow permanent Make up was awesome.... I was terrified to have my eyebrows tattooed on. I have very little hair from over tweezing. She made me look and feel so good and comfortable. It was awesome. Thank you so much, I am going back for eyelashes. read more