I first visited i2020 Vision in late December 2021 and was pleasantly surprised by the expansive…read moreshowroom and busy friendly staff. This is a full service facility and the selection of frames and lens options is second to none. A special shout out to Robert Marion for his attentive care and follow up calls to ensure my glasses were made to my complete satisfaction. I would definitely recommend this place to take care of your eyewear needs. WSK Ottawa, Ontario

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

Located in an old building that looks a little sketchy at first, you soon find out that the inside…read morelooks much nicer. The receptionists and doctors are very friendly as well as helpful

From the owner: Canton Optical is St. Lawrence County's trusted source for all your optical needs. Dr. Robert…read moreSaidel and his professional staff are ready to assist you. We offer a full line of services including frames, repairs, contacts, and more. We take most major insurance including Vsp, Davis Vision, Blue Cross/Blue Shield, Medicare, United Healthcare, and Tri-Care. We have two convenient locations to serve and look forward to taking care of all your eye care needs.

Love Dr.Rizk. He is professional, efficient and very kind. Nuvo is a gorgeous, spacious office with…read morelots of windows for great natural light. The booking process was a breeze, either by online booking or by calling the office. All their staff are very nice.

My recent experience reflects the outstanding quality and after sales service. I bought my…read moreglasses just under two years ago. We used to lDubai and were visiting my parents inlaw in Ottawa where we also used to live before. The quality of the frames and lenses were outstanding. These were the most comfortable progressive lenses and frames I've ever had. The technician at Nuvo customized the frames to fit me like a glove. What is even more amazing is that my frames broke a month ago and I panicked and emailed Nuvo. To my shock they said it is still under warranty. So I shipped it back only to find that there were no replacement with the same colour. The communication was as difficult due to Covid working conditions and the time zone difference. Calls were only recorded not live due to modified working circumstances . The owner Dr. Buettner kindly took it upon herself to find a solution and called around and finally managed to find another shop that had the matching colours. She then fitted the lenses and shipped back to me in Dubai. The story did not have ne here. I received the glasses and they were there tight. No one locally knew the techniques to fit this particular frame. I reluctantly contacted Dr. Buetnner and, bless her heart, she sent me detailed instruction to the technician on how to adjust the frame. Like magic , the technician here knew what to do and adjusted the frame. Thank you Nuvo and Dr. Buettner. I lived in Ottawa for over 30 years before we moved to Dubai and had several Optometrists in Ottawa during that time. I've never had such a great experience.

Black people beware! The products and expertise is good but for good customer service, I advise…read morebringing pale skin.

This is THE best place to get your glasses anywhere in the Ottawa area…read more Mega selection and prices that can't be beat and the customer service is the best you'll ever come across anywhere. (They even do eye exams on the premises). I bought a pair of glasses from them and a week later my husband stepped on them. Definitely no fault of their's. I brought them back in and asked if they could refit them with a replacement frame. I thought they'd send them away and call me back a week later etc. - but no, they did it right there on the spot. I had a new pair of glasses in about 10 minutes. Not only that, but they fixed another pair of glasses that I brought in that I had bought elsewhere. To top it off, how much did all of this cost me? $12. They did not even charge me for the new frames. I was very surprised, not to mention happy. I am so impressed with them, I'll be going back there for all my eyewear needs in the future.

After 2 years of Covid closures I had an appointment with not my usual Dr as she was on maternity…read more Dr. Hale was the one I saw. My lenses I had were due for change and also what she had in her records did not match my recall of them. She was unprofessional in so many ways but mostly because she said it was better use of her time if I brought my lenses to them with another appointment so she could verify my numbers. I asked her what about my time and that I had waited to get this appointment too and it was for a check up. She didn't complete my exam and suggested that I had to make another appointment to confirm what my lenses were instead of spending time then. How does that make any sense?

We've never had a problem here and we've been coming here for years. We've never had anyone rude?!…read more Everyone is always friendly and accommodating We're taken good care of. We were there today. Nov. 4 19

First time at Pixel eye care centre in Kemptville. It was a great experience. All the staff members…read moreare very friendly. The eye exams were thourough and Dr. Rizk took the time to explain the results. The best thing was they were very good with my 5 year old daughter. I highly recommend Pixel eye care center. They are knowledgeable and friendly. Your eyes will be in goods hands.

The end to end process was a very positive experience. From booking the appointment online to the…read morepleasant greeting at the reception area to the testing and consult with Dr. Neema. The store front is very welcoming and polished. In my opinion, this practice has leveraged technology the way we all should!! Book your appointment here, you won't be disappointed.

Outstanding services, truly appreciated the support of Lise to troubleshoot some issue I had with…read moremy lens. She went above and beyond! I have always had only outstanding services at Eyemaxx, and so have my son and husband!!

Great customer service, attentive and professional. They answered all my questions satisfactorily,…read morewith special appreciation for Lise Boulianne.

Well, I shall say: this is by far the most professionally run optical business I've ever…read morefrequented. Sheila has run her business in Massena for over 30 plus years and she definitely knows what she's doing. I made an appointment over the phone, showed up and was promptly fitted for my new spectacles. I now look incredibly snazzy and all my ol' chaps are thinking of turning their monocles in for a new pair. If you find yourself in the St. Lawrence valley I'd think twice about going anyway else! Hands down THE BEST!

I have been getting my contact lenses from Sheila for over 30 years. Sheila is professional,…read moreastute, most accommodating and simply great at what she does. She will always adjust my glasses for me when I need it.

I got my glasses there ! Love the service very professional and helpful i recommend :) Plus theres…read moresooo much choices to choose from very happy !!

From the owner: If you are in Hawkesbury and are looking for eye care, fashion glasses or contact lenses, come to…read moreHawkesbury Optometry Clinic. Our team of optometrists offers eye care for the whole family.