Love Dr.Rizk. He is professional, efficient and very kind. Nuvo is a gorgeous, spacious office with…read morelots of windows for great natural light. The booking process was a breeze, either by online booking or by calling the office. All their staff are very nice.

My recent experience reflects the outstanding quality and after sales service. I bought my…read moreglasses just under two years ago. We used to lDubai and were visiting my parents inlaw in Ottawa where we also used to live before. The quality of the frames and lenses were outstanding. These were the most comfortable progressive lenses and frames I've ever had. The technician at Nuvo customized the frames to fit me like a glove. What is even more amazing is that my frames broke a month ago and I panicked and emailed Nuvo. To my shock they said it is still under warranty. So I shipped it back only to find that there were no replacement with the same colour. The communication was as difficult due to Covid working conditions and the time zone difference. Calls were only recorded not live due to modified working circumstances . The owner Dr. Buettner kindly took it upon herself to find a solution and called around and finally managed to find another shop that had the matching colours. She then fitted the lenses and shipped back to me in Dubai. The story did not have ne here. I received the glasses and they were there tight. No one locally knew the techniques to fit this particular frame. I reluctantly contacted Dr. Buetnner and, bless her heart, she sent me detailed instruction to the technician on how to adjust the frame. Like magic , the technician here knew what to do and adjusted the frame. Thank you Nuvo and Dr. Buettner. I lived in Ottawa for over 30 years before we moved to Dubai and had several Optometrists in Ottawa during that time. I've never had such a great experience.

First time at Pixel eye care centre in Kemptville. It was a great experience. All the staff members…read moreare very friendly. The eye exams were thourough and Dr. Rizk took the time to explain the results. The best thing was they were very good with my 5 year old daughter. I highly recommend Pixel eye care center. They are knowledgeable and friendly. Your eyes will be in goods hands.

The end to end process was a very positive experience. From booking the appointment online to the…read morepleasant greeting at the reception area to the testing and consult with Dr. Neema. The store front is very welcoming and polished. In my opinion, this practice has leveraged technology the way we all should!! Book your appointment here, you won't be disappointed.

I recently brought my 12 year-old son here to get his glasses tightened. Dave noticed a large…read morescratch on them (they were new and of course my son didn't know how it happened) and Dave replaced the lenses free of charge. This is a wonderful place. The service is caring and professional from the owner to the receptionists. Highly recommended.

From the owner: Our business is all about you! Whether it is glasses, contacts, or laser eye surgery, we have the…read moreright people for the job. At our store you will find some of the most exciting new frames on the market. Come in and see us today!

Annie et Caroline sont de merveilleuses personnes et très ai…read moremables et très compétentes. Merci pour votre bon service.

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

Been going for years, but the prices just keep going up - to the point of ridiculousness. Called…read moremorning after placing an order, because the price was so ridiculous, and was told it was final sale. Was not disclosed at the time of sale. Won't be returning.

In Kingston I had an exam done Dec 14th and purchased glasses the same day. It is now Jan 26th I…read morehave no glasses !! I have been told several excuses from its the lab's fault it's the courier's fault. Well today I find out their lab has not even began work on my glasses. I have emailed head office I have called head office and had no response. At this point I am calling this theft. This is supposed to be preventative to save my sight. I had a bit of trouble which is why I booked the appointment, now I am getting headaches and my vision seems blurry. If I could rate a 0 I would For anyone considering booking with this company save yourselves trouble and don't!!

Thank you Charles for the amazing service .He took the time to help me pick out a perfect pair of…read moreglasses. Best service and Best deals! Great choice of frames. I really recommend this place.

From the owner: 50% discount designer framesread more

Had a great appointment for all 3 of my kids w/ Dr Nathan. He was great with all of them and they…read morehad so much fun!

I've been to this eyeDOCS location a few times now. I get my eyes examined at Westboro eyeDOCS but…read morewhen I need some additional testing they send me to this location as they have more equipment and are able to do tests that other eyeDOCS locations can't. I recently had a Visual Field Test here and was happy with the service. Staff there are nice and friendly and the place is very clean. They keep the floors clean by asking all patients to cover their footwear with disposable blue shoe covers when you enter the office. There's a door-less closet for you to hang up your coat as well (with hangers, not just a coat rack where other people pile their coats on top of yours and then when you leave you have to remove like 5 coats to get to yours and I always have to pray that my coat doesn't smell like cigarette smoke or isn't covered in cat hair afterwards, yeah can you tell I hate public coat racks). Like other eyeDOCS locations, they have a small selection of eyeglasses frames for sale. This location has free parking at the side of the building and behind the building. The office is a bit awkwardly situated right off of a roundabout, but there usually not too much traffic there, at least not the times that I've been.

He is a really nice guy. Very caring and thorough. Have a problem with your glasses bring them in…read moreand he will check to make sure they were made correctly.

From the owner: Take care of your eyes with the help of Dr. Mark Pogue. Located in Orleans, you'll receive thorough…read moreeye exams to maintain your optical health. You'll also be able to purchase spectacles and contact lenses that suit your lifestyle needs. To book an appointment, please contact us.