We have been twice in a month and a half for alignment which hasn't been done right yet; and they…read morenow want me to pay for the third one they have still never done right. My car is also under warranty and they don't want to fix or even acknowledge problems that it is having. Horrid service department so don't want your money.

Great service, very reasonable pricing, and good turnaround time! Would have additional service…read moredone here if needed and in the area. I am in town visiting my parents for the weekend and needed rear brake work done. Priced around a few local business and decided to try the Toyota dealerships service department. I booked an appointment online over the weekend for Monday morning and requested a call for a quote. Received a call first thing Monday morning and pricing was extremely reasonable so brought in my Rav4. I am beyond satisfied and work took about 2 hours for rear brakes and rotor replacement. I even found a 25% off service coupon online. Ask for Travis T. he was my awesome service advisor! Great experience all around.

I love Dutch Miller Chevrolet thanks to the salesman Xavier Holmes. He was very helpful and…read morepatience. He was very knowledgeable and I am very thankful for his help. Thank you Xavier Holmes for your help.

Matthew Smith is amazing. He is very knowledgeable and extremely helpfu. I love the transparent…read more pricing.

Matthew G is awesome!! He is very knowledgeable and helpful. I love the transparent pricingread more

Key lost at Sheetz in BVille. Called Dutch Miller's West Htgn Location. FOLLOWING BS QUOTES:…read more COST: Key .. cut, and program quoted at $75 .. (LIE #-1) ... Can it be done by VIN data aleady on D. M. Files: "Must have dealer tow to dealership .. (LIE #-2)" . .. NEEDED ASAP, time limited for obligation Military Base Hospital western U.S. : "Have it ready by noon tomorrow .. (lie #-3) (Late on day 3 vehicle still sitting on back lot behind dealership... had to beg service mgr to get involved to get car moved from back lot up to service bay). 3 hours later key finally cut accompanied by APPROPRIATE COMMENT from gratefully appreciated assistance of Svc Mgr that "THIS KEY could and should have been provided first day simply by VIN DATA no reason to bring to dealer. " Svc Mgr asked rep "handling" this key service ticket "WHY ON BACK LOT 3 DAYS?" --- GET THIS. Rep said, "BECAUSE I DON'T KNOW HOW TO DRIVE A STICK SHIFT." .. Wasted 3 days furlough and STUCK without transportation .."loaner not available" .. (LIE #4) ... and $75 key quote was $478 just to get ONE ignition key to replace lost key .. (LIE #-5).... WOULD I EVER GO BACK TO THIS DEALER. HELL NO! LIES AND DAMNED LIES. MINUS 5 STARS, ONE FOR EACH LIE. SHOULD BE GRATEFUL I DIDN'T MAKE IT MINUS 403 STARS -- ONE FOR EACH OF THE 400 $$ MORE THAN QUOTED.

I've always had very good experiences with Bill Cole's Service Dept. The managers are always…read morehelpful and extremely polite and explain every detail of what was done to my vehicle. The trust I have with them is extremely important to me. B. Senters Ashland, KY

Chris Porter and Matt Ratliff really showed up and showed out when my mom needed a new car! whole…read moreprocess was easy and she drove away in a beautiful Honda civic

The rudest owner ever. They screwed up my paperwork and sent it to Florida. They saud it was my…read morefault and didnt wqnt to fix the problem. Overall bad experience and i will not return there!

Words cannot describe how shady this business is. When asked to present us with an itemized bill…read morefor the potential trade and purchase of a vehicle, they continued to write on a made up sheet of paper, making the numbers more and more vague. When we put together the numbers they proposed, they did not add up at all, in fact the numbers were thousands in difference. When asked to take off the added in warranties, which are NOT needed at all, they lied and said they were necessary when legally, they aren't. When confronted about the numbers being off, they doubled down and proceeded to tell us that they would never scam anyone, given that the numbers WE knew were right, and they had somehow added $10,000 in somewhere in the deal on this made up sheet of paper. Nothing about it was legal, nor felt right. I plead with anyone looking to buy a car, DO NOT buy from this dealership. I personally know a whole host of people that were taken advantage of by this dealership.

They are crooks. Pure and simple. They buy cheap vehicles that have mechanical issues. Then the…read moreowner Donnie Slone and his dim-witted son "fix" the vehicles at their shop down the street by unqualified mechanics with cheap parts that are most likely used. Then they drive them over to their stealership to sell them at outrageous prices and even higher interest rates. They will not accept responsibility for selling vehicles that are in poor condition and instead will charge the customer for the repairs and towing so they make money on both the sale and the repairs. The owner and his son are untrustworthy and will do and say anything to not accept blame. I took my antique vehicle for a simple water pump install and 2 weeks later and 4 visits to their shop to repair leaks and shoddy repairs, the engine blew. I took them to court and Donnie Slone, the owner of both this stealership and Dunn-Rite automotive came up with every excuse to not accept responsibility in small claims court. Whatever, at the end of the day, it doesn't take a rocket scientist to figure out what happened to a car that ran great when brought to them stopped running 2 weeks later was obviously repaired incorrectly. Also, the other 5 star review about this business was left by the owner's son, so report it for a conflict of interest as it's a false review.

Bought a 2016 c300 about 2 months ago from slones and the turbo failed. Upon buying it he said it…read morewould be ready to drive to California glad I didn't have a road trip planned or I would have been stranded. I looked at a few things that a non mechanic is able to fix and the air filter was my first check and it looked like it had never been changed there was rocks, glass and a clump of random stuff in the air filter box. The engine light came on not too long after saying the turbo is low boost so I Drove it to Dunn rite and asked if they could help and it took about a month of bringing it back bc the engine light kept coming on for them to say the turbo is bad. I DO NOT RECOMMEND BUYING A VEHICLE FROM THERE "GREEN LIST" WITHOUT HAVING SOMEONE WHO KNOWS WHAT TO LOOK FOR.