Thinking of going with this Broker, PLEASE READ! I signed on with Bill Gardner in 2019, he had this song and dance about how great he was, how he offered 24/7 support and gave his cell phone number stating I could call anytime and that he was headquartered in sunny Miami Beach. Well, be prepared, that is not the case. He actually lives in Colombia! I had a closing on June 1, 2023 and fired me so he could attempt to enforce his policy manual that states if he fires you he can keep half! Well, he kept it all! That is civil theft! I worked for that commission. He told me I also violated his policy manual by submitting late documents and therefore he could charge me a bunch of late fees. That is also not true. Only after I started filing complaints with the DBPR and the Miami Board of Realtors did he pay me a small portion, telling me "I'd rather just pay you to get you the **** out of my life." To this day he has still not provided an explanation of what he withheld from my commission and instead keeps threatening me telling me his attorney is going to call me, well he hasn't. This coming from a man who told me on a recorded line that he has 2 ethics complaints and is being investigated by the State. He provides little to no support to his agents and claims he "gets rid of the bad ones" by firing them, or maybe getting them to quit when he calls them an idiot, or tells you he hates your guts, or using the F word, like he did with me. So unprofessional. I am not a high volume realtor, and when Bill said he would always be there for me, I trusted him. That sure was not the case the week of my closing, he basically yelled at me and told me I was committing wrongful conduct. I needed him to do HIS job as a Broker and review documents before a closing and answer some very simple questions. He claimed he wasn't working, taking the day off, it was the middle of the week, middle of the day. His favorite line, "it's not a matter of life or death, it's just real estate." Well, when you count on a commission to feed your family as many agents do, it does matter, a lot! He refused mediation THAT HE REQUIRES and now I had to file for arbitration to get the rest of my money. No response from him yet! Watch out for the bait and switch!!! He lies because what he says on the phone and on his websites contradict the broker agreement and policy manual he makes you sign and then he doesn't even follow it himself and keeps your commission. This has happened to over a dozen agents of his and I would bet there are probably a lot more of you out there. He justifies this by telling everyone they committed "wrongful conduct." He is the one committing wrongful conduct, why else would the State be investigating him? He answers with the same response to all negative reviews (see a pattern here). He claimed a month ago he has to manage 550 agents and he "doesn't always get to everything." Now he claims he only has 223, what happened to the 550? Since I signed with him, I am not aware of him employing a single EMPLOYEE to assist with all these agents, just subcontractors and lately they have come and gone like the wind. He even left the name of one of the competent administrators I had the pleasure of working with on his websites for months and months when she didn't even work for him anymore, (little did I know she had quit), then yelled at me for contacting her. If he didn't want me to contact her why advertise her on his website? The last administrator he had (that I worked with) was new to the business and admitted she really wasn't sure what she was supposed to be doing. I do not appreciate working with such an unprofessional business owner that yells, belittles and threatens. Make your own determination... read more