ZERO Stars for sure! My glasses broke where the screw attaches to the frame. Since they are 9…read moremonths old and and still under warranty, I went in and was told frames ordered today should be in by next. On my way home I get this text (I live an hour away).: "Connie, I just wanted to let you know that your frame is on back order. The website does not say when it will be in. I just wanted to give you a heads up." Sorriest, most unprofessional bunch of goofballs I have ever met! No further assistance given to me. I should have written this 9 months ago when they had me take my glasses to the grinder, then pick them up! Should gave been handled in their office, not the customer doing their job for them!

Our family has been going to Patterson Eye Care clinic for years now. I have to say the service…read morehas always been outstanding. I especially want to thank KELLIE for helping me last week ordering new glasses. I literally bought the frames she was wearing and didn't intend on buying a new pair but just replacing lenses in frames I already had. No pressure to buy a new pair at all but she was so helpful, gracious and professional, I felt very comfortable making a decision to give myself a new frame. She also made it easy to order new lenses to go in my old pair for a backup. She saved me money and being almost 80 was really appreciated! Who doesn't like saving money?! I will recommend Patterson Eye Care clinic to anyone who wants to be treated with respect and get great professional care! Thank you again, Kellie!

I think that this is a great eye dr and optical store. everyone is nice and helpful and they are…read moreglad you're there. the general feeling in there is upbeat and positive. the appointments don't take too long, just adequate for what's required. the dr I see there is nice, thorough, and makes sure I'm satisfied and don't have any more questions before moving on. if I have questions or concerns about my contacts, she has the answers. they introduced me to the most perfect contact I've ever worn. I'm always happy to go there. it's not an appointment that I just dread to go to. most dr appts I'd just rather not. anyway, try them out.

Horrible service. First did NOT reduce my glasses as needed. They did NOT use my insurance and did…read morenot bother to tell me. The frames are mediocre material, the lense fell out twice. Did not refund even though I bought 4 pairs of glasses total for the family.

They want you to confirm your appointment them re confirm. Then they won't tell you anything while…read moreyou wait for 30 Min on their office. Waist of time. They didn't get my prescription right and I was coming to get it fixed. I got better things to do than wait around.

Check in easy and fast. Assistant was very efficient. Dr Wood gave time for questions and answered…read more Location is handy neat to Costco.

Deb was so helpful and knowledgeable about all the sunglasses which is what I went in to purchase…read more She made great suggestions and I left with two of the best sunglasses I've ever owned. She explained the warranties and care beautifully. The Maui Jim sunglasses are fantastic. The lens quality (and therefore my vision) is the best ever! Thank you Roger and Deb for the outstanding experience. I finally made my eye protection a priority and it's really being tested at the beach!

Dr. Neil is the best! Our family loves him! Great staff to work with at Sherwood go see him!!read more

Everyone is amazing I love everyone in the clinic they make you feel like familyShackleford Family…read moreEye Care made it very easy to schedule my appointment for routine eye exams. I was very excited that they accepted my insurance and the receptionist was able to get us in to see the doctor pretty quickly after I called. Many of the other places I called either didn't accept our insurance or couldn't get us in at the most convenient time. So I really appreciated this. The office was clean, in a good location, and a nice size. The actual doctor was great! She was able to get both of my daughters in and out of there swiftly with all of the proper paperwork we needed. I'm giving them 3 stars because I was certainly pressure sold a bit by the person who sells their glasses. She tried to convince me that getting my glasses online wouldn't be a better deal cost-wise and this simply just isn't true. Two pairs of glasses (lenses + frames) there would have cost me over $500 after the insurance benefit. But I was able to find both pairs of glasses needed online for $120.00. I understand if selling glasses is what keeps this business afloat but there are better sales tactics than flat out lying. This definitely soured the experience.

Shackleford Family Eye Care made it very easy to schedule my appointment for routine eye exams. I…read morewas very excited that they accepted my insurance and the receptionist was able to get us in to see the doctor pretty quickly after I called. Many of the other places I called either didn't accept our insurance or couldn't get us in at the most convenient time. So I really appreciated this. The office was clean, in a good location, and a nice size. The actual doctor was great! She was able to get both of my daughters in and out of there swiftly with all of the proper paperwork we needed. I'm giving them 3 stars because I was certainly pressure sold a bit by the person who sells their glasses. She tried to convince me that getting my glasses online wouldn't be a better deal cost-wise and this simply just isn't true. Two pairs of glasses (lenses + frames) there would have cost me over $500 after the insurance benefit. But I was able to find both pairs of glasses needed online for $120.00. I understand if selling glasses is what keeps this business afloat but there are better sales tactics than flat out lying. This definitely soured the experience.

Been coming here for a long time. I miss Dr. Amerine, he was so sweet and very attentive. I…read morerecommend booking an appointment ahead of time to minimize your wait, as it gets busy since, after all, it is a walk-in clinic! Everyone is really nice and helpful. The clinic is always clean which I appreciate. Recommended 100%.

I have such a positive experience when we have our appointment…read more I love their attitude and professionalism. Special shout out to Natalie. She was friendly and really good with my daughter. Also Sarai always provides a great service and answers all our questions. I highly recommend this clinic for a great positive service

Dr Guice and his staff were spectacular with my mother. She recently was diagnosed with AMD and has…read moreseen several eye specialists in recent history. Dr Guice was by far the best in terms of the time spent with her and explaining results. He went above and beyond to put her mind at ease, gave her recommendations and educational materials. We will certainly return.

I've been going to Kavanaugh Eye Care for approximately 5 years. Dr. Guice and company were…read morereferred to me by a friend, and they have never disappointed. He takes his time with me and always answers any questions. The front of the office is a great asset to him. All three of them are friendly, helpful, and fun to work with, and I appreciate their patience when they indulge me as I try on lots of glasses. I recommend Kavanaugh Eye Care every chance I get.

Great Dr with friendly staff! I will be back for my yearly eye exams and to purchase my frames and…read morelenses.

This clinic is lacking customer service. They do not honor their operational hours. The person who…read moreanswers the phone is unapologetically rude. This clinic is lacking professionalism and common courtesy to their patients. I will definitely seek out other options for eye care. I am surprised they are still open.