**Worst Car Buying Experience I Have Ever Had**…read more This was by far the worst experience I have ever had purchasing a car. I had previously bought a vehicle from this dealership, which is why I was willing to come back and ready to purchase another one. Unfortunately, the way my family and I were treated this time completely changed my opinion of the dealership. From the beginning, Frank was extremely rude and seemed completely uninterested in doing business with us. I initially tried to work with Todd, who was at least respectful and professional. When we arrived, they were finishing up with another customer, and Todd was showing us the vehicle we were interested in. The difference in how that customer was treated compared with how my family and I were treated was noticeable. The vehicle was around $33,000, and I asked for $600 off the price. As a returning customer, I did not think this was an unreasonable request, especially considering I was not asking for thousands of dollars off. As soon as I made my offer, Frank became arrogant and dismissive. He made comments about how many cars they sell, how they would be fine without our business, how he was in charge, and how the price was the price. He repeatedly talked about being in the business for 20 years and never having a car they could not sell. At that point, it was no longer about the $600. It was about the complete lack of respect and professionalism we experienced. Frank's attitude made it very clear that he did not care whether he earned our business or had us as returning customers. The way he spoke to us and the comments he made were completely unnecessary and made what should have been a normal car buying experience extremely uncomfortable. I also want to address something that made this experience even more concerning. My family and I were treated noticeably differently from the customer who was there before us. Based on the circumstances and the difference in treatment, the experience left us feeling that race may have played a role in how we were treated. I cannot know what was going through their minds, but the difference was clear enough that I feel it is important to mention. Todd was at least respectful throughout the interaction, but unfortunately, that did not make up for the overall experience. I came back to this dealership because I had previously purchased a car from them, and I expected to be treated with basic respect and consideration as a returning customer. Instead, I left feeling like my business meant absolutely nothing to them. After this experience, I will not be returning, and I would not recommend this dealership to anyone. This was easily the worst car buying experience I have ever had. No matter how many cars a dealership sells or how long they have been in business, that should never be an excuse to treat customers with this level of disrespect.

Great end to end experience. Carefully curated, luxury quality inventory. Leased, lightly used…read morecars. Spoke with Todd virtually, and dealt with Frank in person. Process was easy, yet thorough. Happy customer. Will be my first stop next time I'm in the market.

Thoroughly recommend Gary to help guide you through deciding on a car, finding it and negotiating…read morethe price - he does all the heavy lifting, is professional, well connected and tells things as they are. It's great to have Gary in your corner!

Gary was very helpful and easy to work with. I also liked the dealers he recommended.read more

I had an awesome experience, with A Better Way Auto Brokerage not only did they put me in the…read morevehicle of my choice but they were very straight forward, patient, honest and very trustworthy. I was very excited to come back and get my second car, in spite of my credit needs. My sister and co worker were also in the need of a vehicle, and A Better Way Auto Brokerage were able to help them get financed and walk away with great vehicles where as other dealerships had turn them down. This is an outstanding company and I highly recommend them.

i was on the bus on my way home from work when i saw a flyer on the bus stop for a car, it caught…read moremy attention because it stated that they help ppl with bad credit, short term on job, and also low down payment, which all describe my situation, so i called to find out what it was about, i met with mr rogers on sat and had a discussion about my situation, i just got back into working after have a child and need a car to commute back and fourth; mr roger worked hard and got me approved for a car... with only 500 down with low month payment now have a 2011 chevy impala... i got say although i felt lil skeptical in the beginning because of past experiences, but i got say mr rogers proved my thoughts wrong and got me on the road... i defly recommend him to anybody... he will get you on the road and make you comfortable through the whole process of it all... thank you mr roger i appreciate you

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

Was very impressed by this business. Made selling my car very easy, and offered a fair price…read more They were at least 10% above Carvana and well above the many dealers that throw out low-ball offers when you are selling a car. Paid off my loan via their dealer's online portal and gave me my equity on the spot in cash, at my own bank. (A cashier's check would also have been fine.) Ask for Ozzy Sanchez or his associate Kyle. This is a great way to securely, quickly and fairly sell your car!

My transaction with Enrique was very straight forward. I had an very old car that my dad gave me…read moreafter getting my license - a honda civic from 2005. I thought that no one would want to buy it after going around many junk car buyers and getting no good offers. Luckily, Enrique extremely helpful and I walked away with an excellent deal. Out of all the junk car buyers, Enrique gave me the best deal BY FAR. Would definitely recommend him to anyone that needs to get rid of an old car!

Sell My Used Car Fast with Enrique is a great place to go when you need to sell your old car. I…read moredecided that I did not want to sell my 2013 Lexus on my own because I had my eye on a new car. I started researching used car buying services in the Chicago area. I found Enrique on Yelp and made a call. The car runs great but the mileage is high. When I called Enrique I knew I was in good hands. I had priced my car online so I had an idea what to expect. After we spoke, he gave me an appraisal over the phone, which was more than fair. It was actually more than I considered getting for the car. The buyer came to my office to purchase the car the very next day and was very professional. He verified the information that I gave him by phone, paid me in cash and removed the vehicle. That evening I was at the dealership with cash in hand! If you are trying to sell your car then I highly recommend sellmyusedcarfastforcashwithenriqueinchicago.com. This was an awesome experience.

If I could give it 0 stars I would. BUYER BEWARE STAY AWAY FROM THIS BUSINESS…read more I purchased a 2018 Audi Q5 Stock number U6126) 0n 9/20/23, I made a down payment and took out a loan for the rest with Uriel. I live out of state so when I initially inquired about the title processing they said they will take care of it. My fiancee made contact with business at 30,45,60 days to check on the status of the paperwork, spoke to multiple people (Uriel, Omar and Perry). All at different times to which they assured her that it had been taken care of they stated that since it is an out of state they contract out to a different company, when pressed for the name of this company they refused to give this information. On 12/07/23 my fiancee contacted them again at this point Omar told her that there had been issues with the paperwork and that he would be sending dealer plates in the meantime. We felt unease by this conversation and decided to contact the DMV from the state we reside in, after the state ran a check on both the VIN for the car and my Drivers License they informed us that no attempts have been made from anyone to tittle this car in our State. We also contacted the State of Illinois DMV and same answer. We then contacted the business again only to have Uriel hang up the phone when pressed for concrete answers. It took 5 and a half months to get the paperwork completed and a month of us not being able to drive our car because we had expired plates in the end we has to call the Illinois state police and provided a formal complaint along with our paperwork and they opened an investigation on this issue.

BUYER BEWARE I bought a 26k dollar car and had issues from…read moreday 1. Uri was helpful with scheduling the repairs (which were a condition of the sale) After having to make multiple trips at 2 hours a trip, for the repairs,(since they weren't done correctly and some not addressed at all) Uri stopped taking my calls. When calling the dealership, I would get put on hold and eventually told that I would receive a call back and of course never did. Kevin gave me his number and he was very helpful in finally getting the repairs done after them having it for about 3 months. At this point I bought the car 6 months ago but due to them having it for repairs so long, I've only put about 1k miles on it and the reason I'm writing a review now is because eventhough it was a nightmare getting the repairs done, the engine just blew and I'm looking at a 17k repair bill for a new engine. After about 1k miles on a 26k car! I bought a truck from this dealership about 4 years ago which was also nothing but problems and I sold it within a year of having it. I didn't blame the dealer at that time but now I know better. BEWARE

They sold my daughter a car that was an accident waiting to happen. Underneath The frame was so…read morerusted that when I took it in to a mechanic he couldn't believe that anyone could sell a car in that condition. $2000.00 later for a new subframe and now hopefully she can keep it for awhile. I have purchased a few cars and a truck from them before without any issues but this could have gotten her killed.

From the owner: RBM Auto Brokers prides its self in providing Fine Pre-Owned vehicles at affordable prices. We can…read moreassist with financing for those who qualify. Our friendly staff will assist you without any pressure and we'll make you feel at home. Stop by or look at our inventory online at www.rbmautobrokers.com