I saw an add on Facebook for a January special for unlimited tanning and I've been wanting to get back to tanning, so I went in with my friend to redeem the offer. They did require a card to be on file but did not charge it. They stated we can cancel anytime before the 1st (normally the 20th, but the end of the month for this deal) and not be charged the $70 for next month (If I end up cancelling and that ends up being an ordeal, I'll definitely update my review).
First of all, we were welcomed by the manager when we walked in. She was very friendly and very knowledgeable. We did feel a smidge pressured to purchase lotion which you always expect from a tanning salon, so that wasn't surprising.
I definitely have a few pros and cons to share:
Pros: great location, spa services, the ability to use multiple beds on the same day (red light therapy, sun bed, spa bed, or spray tan), friendly service, and clean beds. I also liked that they provide robes to wear if you are doing multiple beds so you don't have to get undressed each time (this also falls into cons- see below).
Cons: eyewear not provided (had to purchase- not a huge deal but some other salons provide it), no cleaner in the room for you to clean the bed yourself (I like to be extra sure it's clean), no trash can in room (again, not a huge deal but I had to put my opened lotion packet in my purse), they seem to be short staffed. It got really busy and only one person was working so we had to wait awhile for her to clean the bed so we could tan, Several of the beds needed maintenance which the manager told us (my bed turned off after 7 mins- not sure why), robe didn't fit my large chest so I had to undress/redress in between each bed, and they don't have a basic bed package which I normally do. Although the beds are nice, I tan nicely in a regular bed too and normally would pay way less for this somewhere else.
A few recommendations I would give to the owner would be to have a separate "spa area" for those in a robe waiting for the next bed. I wouldn't have felt comfortable sitting in a robe on the couch by the front door or window with people walking in and out (including men). Also, maybe a refreshment station as we were in there almost TWO hours by the time she gave us the tour, signed us up, gave a lotion sales pitch, waited on beds, etc. a bottle of water or light snack would have helped SO much! Also, providing the option for people to clean their own beds would help especially during COVID. I don't doubt the bed is being cleaned, but when one person is working and it's super busy, I would feel more comfortable cleaning it myself to make sure nothing was missed.
Overall, I think this place has potential to be amazing. I don't think they're quite there yet. I know they took over this store from another company, so hopefully they'll improve eventually. It would also be nice to have a cheaper unlimited plan option for basic beds. I love that they offered this January special. I'm hoping if I decide to cancel, it's not a hassle. I'm not sure yet if I'll stay or not. I guess it'll depend on how well their beds and services grow on me. read more