I am new to the area and booked what I believed was a neck microneedling service after seeing it…read morelisted on the salon's website as "Neck Microneedling - Add On" for $150. As a new client, this appeared to mean I could book this service individually. When I arrived, I was told the neck service is not offered on its own and is only available with a full face microneedling treatment. I calmly explained that the wording was confusing and that I only wanted my neck treated. Instead of offering options, the owner said they "have to open a bottle" for the neck treatment and that it is "too expensive" to only treat the neck, making it clear the issue was financial rather than a simple misunderstanding. When I asked what my options were, she responded that "it's not confusing, it's listed on our website," and then stopped engaging with me. When I said I didn't understand, she said she "would not be interrogated anymore." and "leave or I am going to call someone." This situation could have been resolved with a calm explanation and alternative suggestions. For context, I am a long-time local business owner who values professionalism and respectful service and have never experienced treatment like this. I typically encourage people to address concerns directly with business owners and work toward resolution. In this case, however, what mattered most to me was how quickly this owner escalated a simple misunderstanding rather than choosing patience and communication, especially in a world that needs more peace and understanding. As someone who has owned and operated local businesses for many years, I understand misunderstandings happen, but how the owner escaled this situation needs to be adressed publicly.

I go to Michelle for facials and product! She's the best, so knowledgeable, friendly and takes…read moregreat pride in her work!

I had a appointment to help lessen a rosacea spot on my for head. I was a bit nervous and Stephanie…read moreP took such good care of me. She explained everything to me and made sure I understood and was comfortable. The office is so nice and welcoming. I plan on telling all my family and friends about this gem! Thank you Stephanie P for taking such good care of me!

Great business! The staff were knowledgeable, kind, and professional. I have always been…read moreinterested in the treatments that wellness spas had to offer, but the cost is often prohibitive. Interestingly enough, I brought my husband to this wellness spa for a medical treatment with their laser! He had toenail fungus and we were looking at getting a prescription for an oral medication since his toes were so sensitive and painful and the topical medication was not working. I was researching the use of laser therapy, but was concerned about how much it would cost when I found out about Belle Vie. Their laser treatments were affordable and appointments available quickly. After the first laser treatment, his toes improved quickly and he was able to walk around without sensitivity and pain. I would highly recommend this wellness spa to anyone considering laser therapy for different skin or nail concerns. The owner Tammy has thoughtfully chosen a laser that works with all skin shades and types and is also FDA approved for different medical conditions like onychomycosis (nail fungus), warts, acne, and other skin conditions.

Caprice always does a great job! I've been going to her for a few months, and she's always super…read moreaccommodating with my difficult schedule and even came in on her day off to make sure all of her clients were satisfied! She does the length and shape that I ask for every time and does a great job making the fan look even. They're super soft and comfortable as well! I highly recommend Caprice to all of my friends!

Easy to schedule an appointment and easy parking in front. I was looking for a professional who…read morecould wax older, thinner skin safely. She used a gentler wax on me and did a great job on my brows and lip. No redness afterwards! I made a follow up appointment and plan to go back on a monthly basis.

The vibe of Westcoast Esthetician is comfy, clean, and like you are going to visit a friend. She is…read moreso welcoming, professional, and laid back. I guarantee you will love getting any service you schedule with her.

Kari is wonderful! It was my first time sugar waxing, and she made me feel comfortable during my…read moreservices. The vibe was laid back and clean. I will definitely be back!

I have seen Chelsea for lashes and teeth whitening- both of which exceeded my expectations. Chelsea…read moreis knowledgeable, kind, and makes 2 hour appts feel like 15 minutes. I love seeing her every 3 weeks for my lash fill (which have great retention). Chelsea is incredible! If you need lashes, tattoos, teeth whitening- she's your girl!

Very professional and friendly. I didn't know that I could do anything with my eyelashes. Amanda…read moretold me she could work with them. I got a lift and tint. Totally worth it. I thinks it's been 4 weeks and they look as good today as it did when she did it.

Honestly it was just plain terrible I went to get a perm and my nails done the perm was going ok…read morebut then I said something she must have taken offense to because you could feel the tension and the change, at my priority appointment we had discussed doing a perm this time so she said I won't cut your Hair today I will just trim it up so when you come for your perm we can cut it then...fast forward to perm appointment she drenched my back and she told me that I was only here for a perm not a hair cut that was a separate service she left me soaking wet and sent me on my way to the nail tech this was not my normal tech and honestly I am so devastated my nails are and have always been thin and just not good Shyann made them beautiful and actually helped so much this person ruined them and they are sooooo ugly now I just want to cry when I look at them I literally left the salon with tears rolling down my face I got in my car cold wet and crying and the fact that they knew and no one has called to see how to make it right or keep my business is shocking but par for the level of professionalism here I will never go back and will let everyone i talk to know by showing my nails (they speak volumes)

My best friend had been a loyal client for over a year and trusted Ashley with her hair. She came…read morein for a weave and asked for a slight trim with no length taken off. Instead, over 3 inches were cut and layers were added without her consent. She also asked for a blowout, but Ashley curled her hair anyway, increasing the cost. When she washed her hair the next day, her ends were clearly burned--likely why it was curled to hide the damage. When she called to speak to the manager, Ashley called back instead, became defensive, and accused her of lying. The manager later said she "understood both sides" but still told her she was no longer welcome--just for asking for a refund on a service she didn't want. They refunded the haircut, but the way they handled it was unprofessional and dismissive. Definitely not what you'd expect from a "high-end" salon!

I had 10 sessions with Jennifer and she was very professional and organized. I felt so much…read morebetter after my sessions with her. She cares about her patients and is excellent in her field. I highly recommend!!

I can't say enough about my experience with Jennifer! I don't often enjoy massage or bodywork…read morebecause I find it hard to communicate how I want to be touched, but Jennifer truly has the hands of a healer. Her ability to soothe and provide relief through massage with the addition of acupuncture and herbs was a completely new approach to the way I connect with my body. I see Jennifer every time I'm in Corvallis, and would highly recommend her to anyone in the area.