I really hate to write negative reviews about small businesses but I feel like I got totally…read morescammed here. Went into get my elderly MIL car cleaned and this woman and the kiosk did a HARD up-sell to buy the monthly car wash that we could cancel easily - that we would get notice to do so - we went one time - I don't live there and my MIL can't go on her own - so next thing i know i get a monthly charge again for higher 30 days later and now they won't refund it - so my one car wash ended up costing over $50 for a friggin drive through= after repeated emails back and forth - still no grace on the refund. Really upsetting experience - btw very hard to even hear the details on what the offer entailed at the entry of the car wash with all the noise. BEWARE - do not get sucked in here.

This is my new place for a car wash. Excellent customer service, multiple car wash options from…read more$10-$26 plus a monthly option for unlimited visits. Plenty of self-serve vacuums available included with every wash and the setup is very lightweight and easy to handle. They even hand-dried my car after the automatic wash and dry. Highly recommend. Didn't give 5 stars only because the dryers made my wipers rattle on my windshield; may be too powerful. NOTE: Rec to pull in side mirrors and the air blowers are very powerful.

Took my daughter's Honda Civic to be washed and cleaned. I was able to make an appointment via…read moretext. Arrived at the time of my appointment and was greeted by name and with a smile. Went through what I needed and left my car. Texted me my car was ready and when I arrived, I couldn't believe my eyes! The silver Honda Civic sparkled and shined - like WOW! That was only the outside. When I looked inside - that was the real tell. My dog rides in the car (and sheds). I couldn't NOT find a dog hair anywhere! They even got a little stain out of the seat. The car looked AMAZING! I was very impressed! The car shines inside and out! This is a little hidden gem in Collierville I didn't know existed. Nice, friendly service. Very prompt. Amazing results!

I wanted to like this place since it's right down the street from me. I made an appointment via…read moretext and when I showed up, I was met with a combative look from the lady greeter. She looked at me like I wasn't supposed to be there and in a most uninviting tone, asked could she help me. I explained I had an appointment and was told I would get a quote when I let them check my 2019 Toyota Sequoia out. She looked it over without looking inside and told me.$395. My car isn't that dirty so I was a bit shocked. I told her to eliminate the shampooing over the upholstery and she knocked off $100. Fine. I will say that they can clean a vehicle. They do an excellent job vacuuming and wiping down the interior. For $295, they ought to be good at that. They told me my vehicle would be ready at 4:30. After several unanswered texts, I ubered backup there at 5:00. They then told me to come back at 6:00. When I ubered back, yet again, with my 5 yr old daughter in tow, it still wasn't ready. I had to sit outside for 45 minutes while they finished. She made sure to tell me they had plenty of cars cleaned while mine was there. Maybe mine was on the back burner. Finally, it was ready. There were silicone spots or whatever shiny product they use on the tires in several places on the body. I had to borrow one of their towels to clean the ones I saw off. There were many more when I got to really check out the vehicle. Now the reason I'm even here spending the time on this review is because they damaged my vehicle and not only denied it, but did it in such a rude way. I will share the pic. There's a piece of leather that connects the steering column to the dash and they ripped it while cleaning it. They tried to deny responsibility, but I know for a 100% fact, without any question, they absolutely did it. I had just gotten back from 2 road trips. One 6 hours round trip and the other was 20 hours. My car is still pretty new since it's a 2019 and I just had 30+ hours to stare at this piece of leather. They ripped it and won't even consider participating in the repair. This is a characteristic I wish I had known about this business before I had gone. Poor poor character. They denied it and I know for an absolute fact, they ripped it when cleaning it. A more minor issue, they knocked off my security light that was fixed to the windshield. No big deal, I'll handle that in a jif. If you don't mind risking damage to your vehicle and the place of business rudely telling you to pound pavement, give them a shot. I do not support liars and surely won't support a business who operates with this complete lack in character. I say give the business to someone who will own their mistakes.

The only place I go to get my car cleaned up! Never had a problem, complaint nor bad experience.read more

I've visited this carwash twice now, and have been extremely pleased with the service (especially…read morefor the price - $30 for an interior and exterior wash)! I also sincerely appreciate that the company employs individuals with disabilities/from the deaf community - and they do a phenomenal job. As a heads up, you will wait outside in a covered area, so wear appropriate clothing for the weather and bring something to do!

Worst car wash ever!!! I paid for the premium wash. Car and tires were still dirty after going…read morethrough. Employees don't care at all. Half the car wash equipment didn't even work. Car was barely dry after paying for the extra dry option. The free vacuums are a joke. After checking 6 different stalls, I determined my vacuum cleaner at home has better suction. I'm not sure what they remodeled, but they need a refund from the contractor. I paid $22 and have to find another car wash to actually get my car clean. This car wash has continued to go downhill ever since it was first opened. Every year they raise the price and lower the quality.

Would give 5 but dam everytime I come for my weekly wash I dam ner have to get out my car to find a…read morebay attendant to do there dam job

Located in beautiful, crime free, Olive Branch, MS, this is the best roll thru car wash in the…read moreMemphis metro area. I cancelled my membership to Zips because of this place. There is only one location versus five or six of the other place if that tells you anything. It is locally owned and operated. I have had multiple interactions with the owner and he is doing all he can to take care of you and it most certainly shows. He is working just as hard as anyone else here. They are always waiting for you when you pull up at the payment center. There are two lanes to pull through and if it's even slightly busy there are two people there to greet you. You get a complimentary drying cloth and a blunt each time you wash. Kidding about the blunt man. Don't be uptight dog. Car wash gets every square inch of your car it seems. I have a $15 a month subscription so no tire shine for me, so I am not sure how that service is. But that bitch is clean when you roll out even with the basic wash. It's so effective I'm afraid it actually wears through the clear coat if you don't keep your car slick and waxed more than usual. I unfortunately cannot use this wash any longer myself in my current vehicle, but continue my subscription in my old dinosaur burner that I gave to my kid. She still loves it. I'll be over here with a sponge, bucket, and the hose if anyone needs me.

They changed hands and went up on there prices $8 to $12 on a basic wash. I got the $25 wash and…read moreskipped a section on all My tires. Had to buy tires spry to fix.

Fine Line provided prompt and courteous service and my car looks great! Abe arrived on time and…read morefinished on schedule. I would definitely recommend using Fine Line Car Care.

Abe is awesome! He is very thorough, is reasonably priced, and provides top notch service!read more

The guys working here were great, we got the most expensive wash ($30) on our new expedition…read more Customer service was 10/10, but service and quality of the wash was EHHHH. At some point during the wash, it left a nice scratch on the passenger side of the vehicle near the top. (i posted a pic) and there were still water spots on the vehicle after it was said and done with. But, she still looks great!! Overall, the experience was nice. The worker who checked us in even came and added additional tire shine to our tires - Rate it a 7/10. just be WARY of the fact it can scratch your vehicle, we're going to get it buffed out, nothing serious. Customer service again was flawless, the staff was great! Just the mechanics need a little bit of work.

We have these drive through car washes within minutes from each other. I patronize this location…read morebecause they have the staff that brush your vehicle prior to going through the car wash. That sets this location apart from all the other locations on Goodman Rd. They literally have build one on every corner! The staff is always nice, courteous and advise you on the best option.

I truly can't believe the work they do for such a low price. I always get the supreme, so I can get…read morethe dog hair in my car truly removed. Great job every time. I always make sure to pay extra for what I need, and it's so worth it. Once, I had an enormous bucket of bread flour fall over in my trunk. I tried to get it out myself, but it was a total bust. I asked them to try and it came out so clean. A couple times a year I take my boyfriends car for him and it's so worth it. Cannot recommend enough!

They always provide great service! Today it was a little wait just because it was Saturday. Prices…read moreare reasonable! I prefer hand wash over automatic and this is my preferred shop. Only gave 3 stars because of wait time and average inside job. I've been before though and has nothing less than a 5 star experience. Definitely recommend!