Greatest customer service experience that I've had in a long time. Will be doing business with them…read moregroom this point forward, and once the timing is right, I will bundle everything possible with their team. Thank you again.

I reached out to Tiffany at Venuto Insurance for help with my auto and renters insurance. I wanted…read morea new quote. I was looking for a new agent because my previous agent was hard to reach. I was really impressed with Tiffany and how she assisted me. She found me an auto and renters insurance quote within a few days that was $100 cheaper than the current insurance. She was very helpful and listened carefully to all my questions. I would highly recommend Venuto Insurance Services for all your insurance needs. They get back to you in a timely manner and are extremely helpful. Tiffany is very nice and personable. I would highly recommend them.

Jeremy makes the renewal process super simple and saves me time while ensuring that my coverage…read moreremains active. I am so grateful for the service provided. Thank you!!

Melody once again has walked me through the new 2027 healthcare insurance changes. She takes the…read moretime to compare plans and is very transparent with the out of pocket fees. I rely on her every year and she is so patient and professional. I highly recommend!!!!

Your one stop shop for home, auto, life, renters insurance. You name it Mark has it!!…read more Friendly staff and family man willing to help you and understand your situation. I had switched my insurance from Geico and so far have no issues! I would recommend not only my friends and family but also my customers to see him!!

I have been insured by Mark for the past 10 years and I have recommended his services to all my…read morefamily and friends. He is a true professional and always goes out of his way to help his clients... !

I was shopping around for a better policy and let me be the first to tell you, nothing beats these…read moreguys. I was originally only going to switch my auto insurance over but discovered they could beat my existing rates for homeowner's/life insurance as well so I went all in. Highly recommend their agent, Kate Olson - she was such a darling to work with!

Customer service is slow and my agents quote required multiple revisions before he quoted what I…read morehad asked. After executing the quote he provided my new auto insurance cards from my last office which was out of state. When asked to speak with the office manager they took my number and I'm still waiting 90 minutes later. My previous State Farm team from another state spoiled us - they were proficient, accurate and processed updates efficiently.

Very helpful and educational!! Andrew Segal was patient and informative…read more Saved money too!! Same coverage as other insurance company but slot less costs!! Thank you!!!!

I had an extremely disappointing experience with this company due to the lack of professionalism…read moreand poor customer service. It has been nearly impossible to reach anyone by phone -- on one occasion, I waited two hours without successfully connecting to a representative. In addition, multiple emails and voicemail messages have gone unanswered. It was also communicated that Spanish-speaking assistance was available; however, during four separate visits with my mother, we were unable to find anyone in the office who speaks Spanish. Furthermore, we submitted a cancellation request for our policy four weeks prior to its renewal date. Despite this, I later received a notice reminding me to renew the policy within two days. When I contacted Homesite Home Insurance directly, I was informed that they had never received the cancellation request. Overall, this experience has been frustrating and concerning. Effective communication and reliability are fundamental expectations for any business. Based on my experience, I would recommend considering other options if you value professionalism and responsiveness.

I moved from Northern California to North Las Vegas & couldn't get an appointment @ DMV before my…read moreCA license plate expired. The AAA office provided me with new Nevada license plates & registration. What a blessing this was; the Nevada AAA offices offer so much that you don't need to go to the DMV for vehicle registration & license plates. Thanks for such a wonderful experience & great customer service. More states should provide this service!

I had roadside insurance and homeowners (renter's insurance) with this company since 2015. Then all…read moreof a sudden get a letter about renter's insurance problem. Clean it or get canceled. Apparently my renters in my house are NOT allowed to have ANYTHING in the yard. We were told it all had to be removed. The man does landscaping for a living. His riding mowers, trash cans, tree branches, work tools, washing machine on patio outside, (his work clothes are washed in this machine) all had to go. We worked 4 weeks nonstop removing 90% of the debrie. Sent them pictures, bills for cleanup, everything AAA asked, we did, and we were still canceled. And as for Roadside Service. We had a blowout on our trailer coming home from a Camping trip from Ely Nevada. Called AAA for help. The recording on the phone said, leave your number and location where you are. Someone will call you back a.s.a.p. We waited 1 hour NO CALL. A highway patrol happened to come by and stopped to help us. We changed our own tire in the middle of the desert, 90 degree weather. We made it home. Then 2 days later AAA called to see where we were located to send help. We have asked for AAA discounts for various companies, NO Discounts. So do I recommend AAA, NO, NOT AT ALL. We canceled AAA roadside assistance and our renters insurance 1 or 2 days before they could cancel us. They were pretty much worthless to us. We have filed a complaint with the Nevada Insurance Commissioner. I feel we were treated so badly and so unfairly. Never again will we use AAA or recommend them. Not happy at all.

It is a rarity to get to do business with REAL HUMANS - this is one of them! It is such a pleasure…read moreto actually have a real conversation with someone - in this case Daniel - who not just knows how to navigate the system on your behalf, but actually cares about you and your business. I have now interacted with two people at this State Farm office and can honestly say they're both amazing. It's just such a relief to have real people to call and not some nameless call center. For anyone that wants real service from real people, this is your insurance choice.

I can't say enough good things about Vicky, Eunice, and Ari at Ulyanna Chung's State Farm office…read more Anytime I've had a question or concern, they've always gotten back to me quickly and made sure I fully understood what was going on. They keep me updated on all my policies and even look out for ways to save me money when changes come up. What I really appreciate is how patient and clear they are when explaining things -- insurance can be confusing, but they break it down in a way that makes sense. On top of that, every time I've called or stopped by, the entire staff has been so personable, professional, and easy to talk to. It's rare to find an office that genuinely cares, but this team absolutely does. Highly recommend them.

Madison Nisenbaum was the claims examiner with respect to damages my wife and I sustained to our…read morecondo due to water infusion to our downstairs unit from the upstairs unit. Ms. Nisenbaum was exceptionally responsive both as to confirming coverage, submitting timely payments for covered expenses and recommending competent professionals to initiate and complete repairs. This was the only individual I dealt with at American Family Insurance and recommend her highly. I personally thank her for exceeding our expectations.

American Family have been phenomenal providing the best car insurance that is out there! They go…read moreabove and beyond providing the best care needed or to simply answer any concerns about my car insurance. Maricris thank you for all your help in answering any questions or concerns about my insurance!

Rewewal Policy- for Auto and Home, every July on both policies…read more We called numerous companies, however, their quotes were coming in higher, and on one, provided less coverage, on the Home policy. (I have written reviews recently on the quote exerience. One vendor was not available at the time, so this was also noted.) Our agent had told us that rates increased this past December. If you pay in full, there is an additional discount. We have the safe driver app discount as well. (Flaws noted with the system, as previously shared, on the previous review.) Home Policy was just under $600. This policy is for the year, 12 months. Auto policy is for six months. Thank You for working with us. Appreciate the time you took, in seeing what you could do, for us. We upped the deductible in order to lower the overall cost.

I cannot say enough good things about Stephanie at American Family Insurance! My husband and I were…read morein need of insurance for our home, our vehicle, and for other elements of our lives. We had many specific requests. So, we needed an insurance company that could satisfy all of our needs, and at a decent price. It was also important to me to work with a company and agent who has a good track record of customer satisfaction and consistent positive reviews. Tall order, right? In walks Stephanie Matamis checking ALL the boxes, and then some. I had spoken with several different insurance agents before Stephanie, and she was, and is, the only one who truly, genuinely cares about her customers. She spent a lot of her time with me, making sure that she truly understood all of my and my family's needs. She listens, and she also answers my questions clearly and thoroughly, too, explaining everything along the way and making sure that I completely understood every step of the process. I'm so happy and grateful that I crossed paths with Stephanie, and I highly recommend her to anyone looking for an agent they can trust and rely on, and who truly cares.

I've been working with Maria Rosales for the past 5 years or so. She's helped me and my family get…read morethe best rates and policy options for home, auto and even umbrella policy over the years. Her pricing is always competitive... I always get multiple quotes and she always beats them. She keeps your needs in mind so you're not over or under insured. And I love that she can shop it for you through various providers... All top rated. Trust me I check. Insurance isn't one of those things I enjoy looking for and I never know if I have the right coverage but I know I don't need to worry with her. She's always taken gpod care of us... We're on our 5th policy with her and I even moved my landlord policy over to her agency. Get a quote from her yourself and see! mariaro@allnevadainsurance.com

Maria is the best in customer service, she will take her time to find you the best rate in car…read moreinsurance no rush to sale you something you don't need also the location is in tropicana and fort apache just 10 minutes from the strip, the office is very clean and not crowded, im very happy with my new insurance