Updated Review - June 2025…read more
I've been living at this property since February 2025, now under new management. Since my last review, I've noticed that the property owner has made a few improvements. I also want to highlight that Christine and Cuca, the new management team, are fantastic--friendly, responsive, and genuinely trying to help.
That said, I'd like to provide a full and honest update on my experience, especially regarding chronic issues that still need attention:
1. Pool Cleanliness
The pool remains a major concern. Today, I found it disgusting, with trash, balloon pieces, and an excessive amount of leaves floating in the water. I even took the time to clean it myself using a water bottle because I was worried about children swimming in it.
I understand the surrounding trees make it hard to maintain, but a pool skimmer should be made available for tenants, or staff should clean it more frequently. I don't want to bring my own just to enjoy a swim.
2. Jacuzzi Out of Order
The Jacuzzi has never worked since I moved in. The switch makes a buzzing noise, but it doesn't function and never produces bubbles. This should be addressed, especially as it's advertised as an amenity.
3. Laundry Area Issues
The laundry room is consistently dirty--socks and underwear left behind, lint filters not cleaned, and washers frequently broken. While the dryers work well, some washers have low water pressure, and the machines are overpriced, especially for debit card users (who are initially charged $8 for a $2.50-$3 wash).
This is managed by a vendor, but the property owner should insist on full maintenance checks. It's frustrating to have to do laundry off-site when this amenity is supposed to be available.
4. Trash and Cleanliness
Trash is frequently left around the property. The large trash bins are messy, and I've witnessed people rummaging through them, which is unsanitary. More frequent cleanups or enforcement are needed.
5. Pet Waste
Some dog owners do not pick up after their pets, and I've stepped into dog poop more than once. This is a health and community issue that needs attention.
6. A/C and Thermostat Problems
This is the second time I've had problems with the thermostat and A/C unit, which is especially uncomfortable since we live on the second floor. While the staff does what they can, I feel like they are understaffed for the size of the property.
7. Lack of Security
Unlike my previous residence--Aspire at Alper in Henderson, Nevada--this property doesn't have regular security patrols. Aspire was pristine, and part of that was due to security walking the grounds to ensure people followed the rules.
Here, when something happens (especially after hours), there's no one monitoring. A security presence would go a long way in deterring rule-breaking and maintaining cleanliness.
On a Positive Note: The Property's Location
This property is located at San Dimas Canyon Road, with a beautiful view of the mountains. It's surrounded by groves of trees and has a large, green courtyard with lush grass. It's very peaceful, and I love waking up to this view every day.
Considering it's in Los Angeles County, the price point is very reasonable. Living in San Dimas almost feels like stepping back in time--it has a small-town, Midwestern charm, which I appreciate, having lived in the Midwest as well.
Everything is close by--parks, stores, restaurants, and schools--which makes the location ideal.
Final Thoughts:
This is my honest, updated review. I truly hope that management and ownership take the issues seriously and address them. This property has great potential, and the new management team is doing their best, but they clearly need more support and resources to improve things for everyone living here.