Great reminder system and customer service. I will always book my tire change and oil change at…read moreMidas in Nelson.

I called in wanted a new high pressure fuel. pump got them to order to be their when I showed up I…read moreasked over and over if they are shure I drop truck off get a call from mechanic that they orderd an online fuel pump and it begins so I tell them to flush it and flash if they can and ask for oil change yo take to ford to not do anything beside say it chip and tuned and they can't flash it 1360 is bill Because of learning time and not knowing diesel taking on a job they should have even took the job but lets learn with your money if u own a diesel stay away

Do you want it done cheap, or do you want it done right?…read more As a fleet manager with over 20 years in the automotive industry, I've seen how most shops operate. Too often it's the cheapest parts, every bolt rattled with an impact gun, and training thrown out the window in the name of tighter profit margins. It's frustrating, and sadly, it's become the norm in many repair facilities. Downtown Auto is the outlier. They pride themselves on quality, and it shows -- from their thorough inspections and clear reporting to the way they approach diagnostics. They don't just throw parts at a problem. Every issue is addressed with a methodical, traceable diagnostic process. When repairs are needed, procedures and specifications are followed to the book. Nothing is overlooked. What also stands out is their commitment to training. In the Kootenays, we don't have the luxury of a large, seasoned trades culture. At Downtown Auto, they take the time to mentor new technicians, ensuring their work meets high standards. That investment pays off for customers like me. As a fleet manager, this has been a game-changer. While other shops end up fixing the same problems repeatedly, Downtown Auto fixes it once -- and fixes it right. It makes my job easier knowing the vehicles I send to them come back reliable and road-ready. So sure, you can save a little by going somewhere else for cheaper parts and speed-driven repairs -- and end up with a work order that's as hard to understand as your teenager's text messages. Or, you can go to Downtown Auto and know it's done right the first time.

They did terrible sub-par auto work. Upsold me on things my car didn't need, then they didn't…read moretighten the cap on my radiator and caused a major over heating which basically cooked and ruined the car. I can understand mistakes but then they just topped up my rad fluid and charged me for the fluid and gave me the worst attitude and tried to say I should be checking all the caps and work after they do it??? like why did I pay you? Strongly suggest staying away from this shop. They do poor work and are shady and not the type of people you want to deal with. I have 4 other friends with really negative experiences here. I'm hoping they go out of business and get run out of town.

Wonderful experience at In-gear. Everything was explained in plain English and prices were…read morereasonable. Open seven days a week was very convenient

Ken F My Ford F350 Powerstroke developed a fuel leak and…read moreIn-Gear Mechanical found the leak and repaired it with their friendly and competent staff at a reasonable cost. I will continue to use In-Gear for any more future repairs that I will need.

This shop stripped every lug nut on our car stranding us and bent a rim in a simple winter wheel…read morechange. $150 US later. Do not recommend. There are better places in Grand Forks or Colville.

From the owner: Automotive Repairs, Service & Maintenance. From basic oil…read morechanges, to full engine overhauls! Tires, rims, stereos, accessories, exhaust, A/C recharge, wheel alignments & more.

Called up on a Saturday morning and brought my rental car in for tire fix. Turned out the tire had…read moreseparated, and they called Hertz to get approval to replace the tire, which they received. After further inspection, in the tire rotation process, they determined that a 2nd tire on the same side was about to blow also. Luckily for me they had two tires of this unusual size in stock, and went ahead and replaced the 2nd tire without even calling Hertz for approval---they said it was a safety issue. Yes, I know, as I saw both problems. Terry & Chris were terrific. Their techs provided super fast and quality service. Very honest and trusting (not to feel like they had to call Hertz a 2nd time) service people.