Having a death in the family is difficult enough. Finding out that you were not given all the options is confusing. I had my 9 year old son moved to this cemetary to fullfill the Fathers request. At that time we purchased a total of three plots. Several yrs later (recently), we completed all of our buriel plans so no burden to the family.
We were informed, at that time, that one plot can be used for more than one person. We would have never bought an additional plot if given the option. I therefore went to Glen Oaks Memorial Park & explained the situation. I told them we are more than willing to accept half ( about $1000) of what the plot cost ( sharing the responsability) of the miss communication. We have already spent over $30,000.00 to complete our arrangements.
We were told ( as matter of fact) that they do not refund but we may sell it ourselves. Oh, by the way it cost double of what we paid.
All we want is to put this behind us. We are not interested in profit.
I think for Glen Oaks, it would be a win, win situation.
I know it's just a business for them but, my heart hurts when it brings me back to re-living those difficult times. read more