Half done nails because I had to walk out of the store as the owner was yelling at me because I asked if she could be quicker because the girl she was training took 90 minutes to do a job half done. Disgusting service. Chi is always either complaining, not managing her time or being rude. After coming to see the owner every single week, always smiling and asking about her family and always giving her positive feedback and tips, I've been shocked that a person could be so bitter towards me, constantly make hurtful comments about my appearance and invasive questions about my health. I am a long-term customer and kept going back in hopes her attitude would change but it only got worse as did her service where she took hours to do a job that once took her 30 minutes. She became careless and treated me terribly. Absolutely disgusting and sad. Do not recommend this salon to anyone. The moment Chi said I made a mistake with the booking, she called me personally to ask me to come earlier and I came half an hour earlier so she had enough time and instead, when I arrived, she ignored me until she began to yell at me when I kindly asked how much longer she'd be. The booking for the removal and full set takes 60 minutes and over 90 minutes later, my nails hadn't been started. I was confused as to how she could be so rude, ignoring me for the entire service and then refusing to finish my nails. I have never walked out without paying, Chi has offered to fix my nails that broke after 24 hours, TWICE, for free because she knew it looked bad on her lack of quality of service! On this occasion, she didn't do her job and paint my nails and I left the salon crying because of how rude she had been to someone who has supported her business weekly for over a year. When Chi began her treatment, it deeply upset me. She is a bully! She also made frequent inappropriate comments about my body and my appearance, having the audacity to ask me if I ever ate food!! Horrible, horrible!! read more