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GLC Cycles

1.0 (1 review)
Open • 9:00 am - 5:00 pm

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4 years ago

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Harley-Davidson of Sacramento - Sacramento's #1 Dealer Since 1919

Harley-Davidson of Sacramento

(544 reviews)

$$$

I have purchased two bikes here, 1994 Sportster Deluxe and 2017 Softail Slim, just love them…read more I was in the area so I stopped by to look at clothes. I saw a hat that popped, Kay came by and asked me if I needed anything. I needed a new phone case, but forgot the make of the mounting bracket, she looked me up and found my original purchase. Then Kay asked if I had rewards, I said probably with my credit card. I was informed of an additional reward program and she helped me set that up. Looks like I can get points for maintenance that I need. Additionally she showed the new shirts with vents, very cool. She showed me a picture of her Softail Slim which is beige, mine is black. Kay was so friendly and provided top shelf customer service.

My experience with this dealership has been frustrating…read more I signed up for the Motorcycle Course, paid $425, 7am-5pm which is 10 hours, on the first day, we were let go EARLY at 2.30PM. I was running 30 minutes late the next day due to a work meeting with the Fire Department, I can't do anything about that and Chris the instructor said I was unfortunately "too late". Even though he let us out 2.5 Hours EARLY the previous day. I spoke with Ollie and gave me an option of just randomly showing up at 7am and cross fingers someone did not show up to class and I take their seat. I am an employed adult. How about make a courtesy space for one and give me a date where I can join the 2nd day of the course instead of me having to wake up at 6am and POSSIBLY snatching a seat, if not, they are just gonna send me home. This is how they treat their potential customers? At the same time I've been spammed by their sales team 3-4 texts a week for an entire month asking to see their showroom when I can't even land a spot to do my 2nd day on the course, I don't even have the license! I am writing this review, already knowing I am highly likely going to take a loss on the $425. The course is designed for unemployed or young adults who have availability all week. I will attempt to go and see if I can snatch a seat before my 60 days is up, but if that doesn't happen, I'll go take the Safety Course on Mather and buy a bike somewhere else. Absolutely ridiculous no one at scheduling can put a name on a schedule and pull out an extra bike. These guys sell motorcycles, I can't imagine that they are so busy they cannot do this and give me a time and place. Especially when they let you out 2.5 hours EARLY then won't let you in if you're 20-30 minutes late with a valid emergency/excuse.

West Side Motorcycle Parts

West Side Motorcycle Parts

(1 review)

ISSUE: Motorcycle won't start. Battery charge level is good. Solenoid is clicking but no power is…read moregetting to the starter. EXPERIENCE ONE: 6/20/13 Thu: I drop motorcycle off at West Side Motorcycle. After a quick review, their diagnosis is that my bike needs three (3) parts replaced: Stator 21-206 ($139.95), Rectifier/Regulator 2112-0009 ($104.95) and Starter Solenoid 2110-0397 ($39.95). I need to have my motorcycle back on the road (as this is my only vehicle) so I instruct them to have the parts replaced as soon as possible. They place an order with their supplier: Rick's Motorsport Electrics. I ask WSM if I need to leave any money for the parts but they say it is not needed. 6/27/13 Thu: I receive a call from WSM asking me to go back to the shop and pay for the parts prior to installation. I said "but I asked you last week if any money was needed and you said no." They apologize but are adamant on getting paid for the parts that day. I had a friend driving to the shop and dropping off $350.00 - received by Jeff. 6/28/13 Fri: I call WSM and ask for status on my bike. They confirm have received two of the parts but the last one is still en route. 7/1/13 Mon: I call the shop at 10am and speak with Jeff. The last part had arrived and they will work on the bike. Bike should be ready around noon. 7/1/13 Mon: I stop by WSM at 12:15pm and I hear them working on the bike, trying to make it start. They show me the solenoid they bought. It only has two prongs instead of the required four prongs. They were sent the wrong part but were trying to make the bike start using the wrong part. They tell me they are going to "Yamaha" in the afternoon and get the right part. 7/3/13 Wed: I am told by WSM my bike needs a new battery ($80.00) as the previous one was damaged by the malfunctioning parts prior to installation. Note: This is a 2-month old battery. 7/8/13 Mon: I go to the shop again but the bike is not ready. I show them how I could make the motorcycle start by putting it on first gear then rocking the bike back and forth, which seems to affect the starter. I press the start button and the bike starts. This makes them realize the problem is on the starter. 7/10/13 Wed: "The motorcycle is ready," they say on the phone. I go to the shop and pay $275.00 more for labor and new battery. Total cost: $625.00 7/10/13 Wed: The good news is I am able to start the motorcycle and take it home, much to my relief. Bad news: 1) the seat was put back in such wrong way that is now stuck; I had to use a wrench in order to have it removed; 2) under the seat I found the newly purchased, wrong solenoid, inside a small box from Rick's Motorsport Electrics, placed behind my jump-start cable, hidden; I checked the solenoid that was installed and it is the old solenoid, never replaced, which means I paid $39.95 for a part that was never installed; 3) my battery cover is missing; 4) the button for emergency light (blinkers) is stuck all the way in, making the blinkers malfunction; I had to use a knife to pull it out. 7/18/13 Thu: The issue is back... only one week after I got the bike back. The motorcycle won't start again. Luckily I found someone to help me push start the bike and get back home. EXPERIENCE TWO 8/5/13 Mon: I find a used Starter on eBay, which matches model and year of my motorcycle. 8/16/13 Fri: I find an old friend, a motorcycle mechanic. I drop the motorcycle off at his shop. 8/17/13 Sat: He replaces the Starter and tells me there was never any issue with Regulator or Solenoid. Those parts were actually never replaced. The motorcycle is fine now. I paid $60.00 for the Starter (eBay price) plus $100.00 for labor and oil change. Total cost: $160.00

Midcal Motorcycles

Midcal Motorcycles

(28 reviews)

Big shoutout to the crew at MidCal Motorcycles. I don't even live in Sacramento, but I wouldn't…read moretrust my bikes with anyone else. They've caught issues before they turned into real problems, probably saving me more than once. Fair prices, solid work, and always operating with integrity. Thanks for keeping me and my bikes always two wheels up

The first 3 times I went to them they left bolts off or hanging out of the primary side case. He…read moregrumbles and comes out with a wrench and tightens it. Like its my fault or something. Twice they removed and reinstalled the transmission and seals and it still leaks. The first hydraulic clutch cable exploded after a week and they said it was my fault. The second hydraulic line was installed by the kid trainee, but the wiring and cables were catching on each other on the way home. Turning was choppy and noisy. The clutch lever/mirror clamp wasn't tightened and when you grabbed the clutch lever, it flopped up and down. They obviously did not test drive it. I went to the dealer and they showed me the proper routing instructions readily available online. They were so lazy they couldn't even look them up. 1 million Harleys have clutch lines routed the same way. The only thing they are good for is tires and I won't go back there for that, either. I'll gladly pay 50 bucks more per axle at the dealer to get tires put on. At least the fasteners will be torqued properly and parts won't be missing or damaged. The dealer cleans your bike when he's done. These guys put grease fingerprints everywhere and don't clean any parts unless they are internal (I hope). CHECK FOR LOOSE PARTS, FASTENERS AND IMPROPERLY ROUTED CABLES AND LINES.

GLC Cycles - motorcycledealers - Updated May 2026

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