Happy New Year…read more Thank You for being such a great business. We have purchase many scooters from your establishment Jim. Thank you your wife and your family for your continuous business.

I finally got a set of carbs, & I can't install cause missing 1 intake,carbs are a little bent (…read morechoke rod ) ! Intake is on me, but I had to order a kit & intake for them, so what I:m saying is, dude was friendly! I got out,( sac from stkn) $176. I'll tell you later if it was a deal,soon as I get parts needed! Tone continued.....sales tàx came to $26. On used part

"Great service from start to finish. I was having trouble finding someone willing to replace the…read morevalve stem on my Segway e-scooter, and Nor Cal Scooters took care of it quickly and professionally. Fair prices, honest communication, and fast service. Hard to find businesses like this nowadays. Highly recommend!"

I purchase a BARELY used vintage scooter. The owner is fantastically friendly. He had a few at the…read moretime but said he was getting more in in about a month. He called me less than 2 weeks later with a 'killer deal.' I LOVE this scooter!! It's a real converstation starter! I tell everyone who stops me, to go see NorCal scooters. The owner is very nice to teachers!!

These guys were very friendly and extremely knowledgeable. Helped me price out a larger windshield…read more Took the time to learn about the bike I owned and they type of riding I did.

I rarely leave negative reviews, but after spending weeks working with Elk Grove Powersports on a…read moremotorcycle purchase, I feel obligated to share my experience. First, credit to Cody. He spent a tremendous amount of time answering my questions, helping me understand the process, and putting a deal together. As a new rider, I appreciated the effort he put in. The problem wasn't the salesperson. The problem was management. I was purchasing a motorcycle along with roughly $2,000 in riding gear. At some point during the process, there was a misunderstanding regarding a pair of boots that I believed were included in the deal. When I discovered they were not, I wasn't asking for the motorcycle price to be lowered. I wasn't negotiating freight, setup fees, or other dealer charges. In fact, I agreed to buy the motorcycle at the advertised price. I simply tried to find a reasonable solution to a misunderstanding that occurred during the sales process. When I spoke with GSM Joe O, I suggested multiple compromises, including splitting the difference. Instead of working toward a solution, Joe interrupted me saying I was "talking in circles" and made it clear he wasn't willing to do anything further. He was not willing to do anything to try and make the deal right. I'll own my part. After that conversation, I told Cody via the messaging system that I thought Joe had been rude and was acting like D. Was that the most professional wording? No. But it was an honest reaction to how I felt I had been treated. What happened next is what shocked me. After weeks of communication, countless conversations, and a customer who was ready to buy, I was informed by Joe that he no longer wanted my business. Despite his salesperson reaching out that day to button up the deal.... My wife had approved the purchase, the down payment was ready, and the only remaining question I had was regarding delivery. The deal was done. See text attached. I never shopped this deal around. I trusted the dealership, worked exclusively with them for weeks, and was prepared to move forward. What makes this so disappointing is that it appears the transaction wasn't canceled because of price, financing, or an unreasonable request. It appears it was canceled because I expressed an unfavorable opinion about the GSM Joe. If that's the case, then management allowed personal feelings to override common sense. A sale was lost. A salesperson lost a commission after investing weeks of effort. The dealership lost revenue. And a customer who was ready to buy walked away. Strong leaders can handle criticism. Strong leaders separate their feelings from business decisions. Unfortunately, that didn't happen here. Today I'll be driving to the Bay Area to purchase a motorcycle that Elk Grove Powersports could have sold. That fact alone tells the story better than I ever could.

Joe hunt magnetos is a horrible place to buy from. They are crooks! I bought parts from them and…read morethey arrived broken. They said it's not their problem and if I want a replacement I will have to buy another one and pay again for shipping. This place is a joke! They probably send you broken items and then want you to buy again to replace the broken one they sent you. Customer service is worthless

Roger is always helpful!! Great service and great people!! Thanks for all you do for our…read moreorganization!!

Came all the way from the Bay Area for this and it was 100% worth it…read more I started reaching out to dealers on a Saturday, and Ernie called me Tuesday morning first thing when they opened. He gave me the OTD over the phone, kept in touch over email, and when I showed up everything was already ready to go. Paperwork was done in under an hour, and the number at signing matched exactly what we agreed on -- no surprises, no extra fees snuck in at the last minute. That honestly never happens. The price was the main reason I made the drive -- I'm from the Bay Area and I'd say I saved close to $1,000 compared to what local dealers were quoting me. Capitol advertises no added dealer markup and they actually mean it. A lot of dealers say that and then find other ways to add it back in. Not here. Mike and Larry in service were also awesome -- they walked me through the bike, answered all my questions, and even explained the new handlebar controls on the 2026 R7 which are a bit different from previous years. Ernie, Mike, Larry -- you guys made this really easy. Already recommending Capitol Yamaha to everyone in my riding group. Update - two weeks after: I just got new plate, registration card, and title mailed in. As I checked carefully, the engine number across the physical stamp, registration, and title are all different. For example, on the bike it stamps as XXXXX-12345, then registration goes XXXXX01234, and title goes XXXXX012345. I emailed and called, Ernie just told me to deal with it myself. There is not much they can do about it, which is reasonably true, and that's what the DMV Customer Service told me as well. But stil, this little mistake can cause tons of troubles in the future if my bike was stolen and found, and the engine number is mismatching everywhere. Now this is just gonna make me take off my fulltime working hours and wait hours in DMV to fix the mistakes made by the dealer for the documentation services I paid $85 for. It is just very frustrating. Second things is oil being overfilled. When I was installing the new plate and checking the engine number. I notice the oil is over max on rear stand. Then I followed the manual, warm up the bike for 10 mins, let it sit for 10 mins. And then oil just slowly arise and close the entire inspection window. I then warm it up again and drain all the oil out. It was approximately 2.9 quarts, which is nearly 2.8L, the size of oil space stamped on the oil sump, and 0.25 quart more than what it said in the owner's manual (2.6L and 2.75 US quart). So this is definitely overfilled. I called in and talked to Ernie and admin Debby. They both realize and apologize for the mistake and the inconvenience it causes me. At the end, I just wanna say. I really like this dealer, they have nice salesman, nice policy, no markup fee is the right thing to do while all these dealers are scamming you around for hidden fees around. But this is just an very unpleasant experience for customers. As a dealer with official standing and better protocol you are not supposed to make mistake on these basic operations: paperwork and oil filling. So I just want to, please pay more attention on these things, bend down a little to check all the stamps on the bikes, wait a little longer to check the oil level. And be more responsible with these.

I was searching for a specific Dual Sport, a Beta RS 500. There are very few dealers, and this bike…read moreis somewhat hard to find. I found one at Capitol Yamaha in Sacramento. I live about 2 hours away so I spoke with the sales rep, Ernie and handled everything over the phone. This part of the process was fairly easy. I went to pick up the Beta a couple days later, and that is when things went south. When I arrived to pick it up, it was ready to go, signed the paper work, loaded it up and headed home. When I arrived home and went to unload my new Beta, I noticed parts were hanging off the bike. Upon further inspection I noted screws missing, loose bolts, and a broken left mirror. I let them know, and they apologized and said to bring the bike back so they could go through it, again. I tightened things back up myself, and strapped down the part that was hanging off. When I took it for a test ride, something blew out from around the silencer and melted to it, leaving an ugly mess, coolant was also leaking from a lower radiator hose, and throttle response was very jerky, and not smooth. I parked the bike, loaded it back up and brought it two hours back to the dealer a few days later due to the long holiday weekend. When I dropped it off, Mike the service manager made me feel like they were doing "ME" a favor by fixing it, even though some of the issues were due to their negligence.I asked if they were trained on this bike, they said no. So they're selling and servicing a bike they are not technically trained on? I contracted Beta USA, they contacted Capitol Yamaha and walked them through repairs. After another week, I was told the bike was ready and drove another two hours to pick it back up. Returned home and proceeded to adjust the levers for my riding style. When I went to adjust the front brake lever, loosening the top clamp bolt first, the head of the bolt snapped off. I took it for a test ride and the idle was so high it was like it had cruise control. Very frustrated, I called the dealer again. Spoke with Mike, and again he made me feel like they did me a favor, never once offering anything for my troubles. I contacted Beta USA again, looking for another dealer to take it to, and they got me in touch with another dealer. I contacted the other dealer, and immediately they gained my confidence by explaining why I was having some of the issues I was dealing with, and knew exactly how to resolve them. I'd like to also add that Beta sent me a hat and t-shirt for my troubles. Yes, a branded hat and t-shirt. Yay for me! I had just spent $14K on a new Dual Sport bike that has numerous issues. I'm currently scheduled to bring it in to the other dealer. Will updated once work is completed. All in all, I feel like the dealer dismissed me away, and Beta USA did the bare minimum. Very disappointed, and feeling as if I should have gone to my local KTM dealer and went that route.

The customer service is impeccable. Consistently responded back in within 24 hours, very kind and…read moreinformative, and delivered as promised. Package was not damaged on arrival and everything worked accordingly. Would recommend to any customer

Great bikes and awesome service!! Highly recommend! Quick service and after service was smooth and…read moreeasy!