I had a small chip in my windshield, smaller than a quarter. I called around and one company was…read moreWAY expensive so I passed on that one. Called another who was very unprofessional and then I got LUCKY to find Universal Auto Glass. They quoted me a very fair price and were some of the nicest people I have met in a long time! They fixed the chip quickly and they made sure I KNEW I MATTERED as a customer! I couldn't be happier with their work and will continue to bring my work to them! I'm a very happy customer!

Very shady place from the start should have spent extra time and went somewhere else... (DON'T GO…read moreTHERE). Did a drop off trailer for U Haul Distribution returned 1st then 2 hrs. later returned truck all well before they closed... Got charged for trailer not being returned during open hours (was returned 4 1/2 hrs. before close) Then was told truck was not returned (was back 3 hrs. before close) by people there when U Haul called to see why it hadn't been checked in. It is crazy how people there lied about everything... Don't they realize electronics track everything!!! MAKES YOU THINK IF THEY DO YOU THIS WAY FOR A U HAUL SURE WOULDN'T TRUST TO WORK ON MY AUTOMOBILE. picture show how shady Goggle timeline show was there at 11:45 am to 11:53 am while 3 guys unhooked trailer then back at 2:13 pm to 2:16 pm returning truck that older guy took paper from her to write down mileage and then he drove truck around building. Yea I did try to check in that night because she didn't do her job. Not the best at telling time...... but I'm sure their hours are 8am to 5 pm.

They are straight to the point…read more If you booked a repair, they will not have a windshield in hand if a replacement is needed. Nice, professional. I enjoyed my windshield repairing experience.

Do not do service with this company. I had to reschedule three times with them. First due to…read moreincliment weather and it was sunshine and rainbows not a cloud in sight. Hours of my day wasted. So I decided to drive 30 miles out of my way to lithia springs location on my day off, in a nurse, and those days off come sparingly. I get to the shop and I'm sitting there for about 15 minutes because someone even greets me to break the bad news that they do not have the correct glass in shop. So an hour and a half in the car, time wasted, gas wasted, which isn't cheap. They reschedule me to a mobile app two days later. They never tell me that the glass that's needed for my car is going to be an additional 377 bucks on top of the 508 I've already paid. So today, I wait around from 12-3 finally a technician comes. Tell me I still owe 377. I told him I called 1800 8514527 to clarify that I'm paid in full- the customer service line indeed says I do not owe additional. They technician and their manager or shop person Alexis says they can't do the work unless I pay the 377. I say absolutely not and I need a managers number. I will be telling all of my friends and family to use local business and to never use safelite again. They wasted theee of my off days and had the absolute worst customer service I've ever experience. And now I have to still deal with having a broken windshield until I figure out where to go.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!

I had my 2012 Maxima repaired at Gerber Collision & Glass at the Austell GA location after an…read moreaccident in 2025. It required replacement of the headlight on the passenger side. The headlight on the driver's side now appeared somewhat dull in comparison. I contacted Gerber Collision to have them give me an estimate regarding replacing that headlight. Mr. Jimmy and his team were able to buff out the dullness and restore the clear visibility of the headlight, all at "no charge". I would absolutely recommend this business for any vehicle repairs. Thanks, G. Allen

They were very helpful with coordinating repair with my insurance company. My auto technician/…read morerepair was done by Zach in September 2025 and he did an excellent job repairing to specifications. My car looked liked it had not been damaged. Very thankful.

Josh answered in a timely manner and was very professional. Answered all questions and took time…read morewith me. Quality was the same as a few of his competitors but I didn't get racked of coal.

Responsiveness and very good at what he does. He was able to fix my window asap…read more Book him!

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!