We took both our SUV (Ford Escape) and car (Honda Civic) to Carstar for some body work. The Ford…read moreEscape ran over something on the highway (in a construction zone) which blew out a tire and broke part of the bumper off of its mount (it was flapping in the breeze). The Honda Civic was backed up into a dumpster which damaged the trunk, making it unable to stay closed. In both cases Carstar repaired the damage on the same day we brought the vehicle in for an estimate and for what I think are extremely reasonable rates. Before checking out Carstar, we took the SUV in for an estimate to M&M Auto Body because they get very high reviews on Google Reviews (we drove way out of our to go there, I might add). The person who gave us the estimate at M&M seemed grumpy when dealing with us and the estimate was very high as he wanted to replace the entire bumper. In contrast, Carstar had enough skill to simply fix the broken mount, which ended up costing an order of magnitude less than what M&M wanted. Carstar also removed the sticky gunk left over from when we had duct tape holding the bumper on for a couple months - looks good as new now! So far my experiences with Carstar have been exceptional and I plan on returning every time I need any body work done on a vehicle!

Point blank, the head manager said he would check the alignment and never did, then he told me it…read morewas the box cause I drive a truck, and he never dead. I went in there for one thing and one thing only. He lied to me multiple times and then played dumb. I wasn't pissed I was livid with him, because when I went to pick up my truck, three weeks later, he tried telling me that the tailgate was bent. The man's a fucking idiot I wouldn't go there ever again. I wouldn't recommend it to my friends. I wouldn't recommend it to my worst enemy.

We have had my car repaired several times with Gerber Collison & Glass on the beltline in Madison,…read moreWisconsin, and have been very pleased with their services! The staff are very professional and work with you to get an appointment set up, arrange for your rental car if needed, and keep you updated on their progress throughout the repair. They are also very supportive by working well with your auto insurance company. I would recommend considering them if you have damages to your vehicle!

This place is a joke!! Brought my car in for hail damage, and they damaged my car by scraping the…read morequarter panel during repair. The manager on duty, Joshua Kooiman, told me to bring the car back, and he'll be happy to repair it for me and get this figured out. I brought it there immediately, and he refused to take responsibility for it. He brought one of his employees out who looked high on something and tried to buff it out, but created more scratches. I told them to fix it because they kept damaging my vehicle, and they didn't want to take responsibility for it again. Until I called corporate, they were happy to repaint the bumper for free after Joshua provided a $621.40 estimate for the damages his team had created. This place is a joke. Joshua will not take responsibility for his actions, and he was too embarrassed to see me in person after I called corporate. It took them two weeks to repair the hail damage on my car, but when it's corporate's money, it only took them half a day.

My windshield got hit by a rock. When I parked outside overnight the crack spread across the entire…read morewindshield. My insurance company made working with Safelite AutoGlass very easy. I filled out a form on-line, picked a time online to drop my car off at Safelite AutoGlass, returned laler the same day and the glass had been replaced. They even moved my oil change service tag from my broken windshield to the new one. It was a very easy and convenient process. The only reason I give this a 4 instead of 5 is an issue that probably isn't related, but the timing made me question it. Two days later I drove across state and left my vehicle outside for two nights. It snowed. When I went to turn on my wipers (after what I thought was long enough for it to warm up), they would not work. They were stuck and I assumed frozen. I ended up having to take my vehicle into the dealer where they told me the wipers gears were stripped. Again, probably not related to having my windshield replaced but the timing just makes me wonder.

To be clear, I've never had a problem with any of Safelite's technicians. The issue is reliability…read more This is the second time I've used Safelite for a windshield replacement, and both experiences have been frustrating. The first time, my appointment was canceled twice. Today, it was canceled again. Based on other reviews, this seems to be a common theme. I understand that Safelite can't always control its technicians' availability, but a company this size should have a backup plan in place. Rearranging your schedule only to be canceled on, again and again, is extremely irritating. Until Safelite addresses its scheduling and staffing problems, I can't recommend them.

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

They are my go to for any car need that I have. I've coming to them for a year now and each time I…read morecome they handle the job I need done, and at a fair price! They are 100% reliable, honest, and timely and I will continue to take my car to them!

Very kind and helpful. Went above and beyond with service. We were stuck with a flat tire that…read moreneeded repair. They told us come in right away. Only place in town that was open on a Saturday.

M&M auto body did fantastic work on my vehicle. my vehicle came back cleaner then when it went in.read more

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

I've been here twice now for repairs, they are always so kind and try to get you the best deal.read more

We got a quick and easy estimate to remount a plastic panel on our car's door. The quoted price…read moreand scheduling for installation were both very good. The installation went faster than expected, and price matched their quote. Very happy!!

Quality products and prices. They added a remote car starter in my wife car more than 5 years back,…read morewe are more than happy with their service.

Bought and installed a remote start with them. Same day, reasonable price, very fast (~2hrs).read more