A joke of an office. Rude front desk. Fake lady too.....Dont waste your time. Wont even clean your…read moreteeth without sucking 500$ from you first.

I scheduled appointments with them for my children and arranged my children schedule and my work…read moreschedule to be able to go one month in advance. They are open during business hours the same time that I work so I can't even pick up. So they call me while I'm working to get confirmation, leaving messages if I will be taking my children to the appointment. By the time I get off of work and call they are closed. I have never called them to cancel the appointments so I expect to be able to still go. So on the appointment day before the appointment, I had off work for the appointment and were able call the office. When I called the front desk, front desk lady pretended to not know what I was asking about regarding the appointment. I asked if I could still bring my children to the appointment. She said what appointment when in fact she was the person who scheduled it a month ago and had been doing several calls the days before leaving messages about confirmation of my children going to the appointment, suddenly didn't know. I gave her the time and date and she said oh that appointment. We have to reschedule because it's our policy that if you can't confirm you are coming we now have to reschedule. Wow, they truly do not care what I had to go through in a month in advance just get my day off. It is not easy for me to be able to take a day off and they do not care. Also, what I had to do to get both of my children off for that day. Wow after arranging my day off of work a whole month in advance just to be canceled automatically. how stupid I felt to arrange my schedule and can't even go and how dumb that I had to call the schools back, tell them oh I'm sorry my children didn't get to go to their appointment so I will be bringing them back to school. Also for such policy, it is not available on their website that if they call and can't confirm that you can't make it to the appointment that you're appointment is automatically canceled and have to reschedule. When they scheduled it, it's their responsibility to inform you of their policy and I didn't get informed. Even the doctors office doesn't treat our family this way and we actually receive a reminder about our appointment. If the dental office have so much time to call and try and confirm we are going to the appointment then they should have time to complete reminder calls about appointments. This place has become trash, and have poor customer service. I can understand their concerns and frustration if I am a known repeat customer who never shows up for scheduled appointments and visits. But I have never stood them up and if I am unable to make it I have called and rescheduled. For such a policy it should also be public and available on their website. It's not even available so clients would know the their expectations. It's a dumb and inconsiderate policy and it should be public, why hide it, you don't care about your customers anyway.

Do not use Aspen Dental. You can tell they are bad by all the 1 star reviews. Even more telling is…read morethe lame response from the office manager. I to would give a 0 or 1 star for service, and office manager experience. After being told insurance would cover cost, when I was ready to pick up dentures I was told I would have to pay over 1,000.00 before I could get them. All they care about is money

an appointment @ Aspen dental in Wausau - so many x-rays and scans. I went in a cleaning. I have…read moredental insurance yet they wanted $474.00. Billing clerk asked when I like to schedule. I said never for $474.00 with payment upfront even though I have insurance. I told her i would find another

I cannot recommend Dr. Lisa Skutak and her team enough. I have been seeing her for years and she…read morehas made my smile so much better. I cannot thank her and her staff enough. Also, she is wonderful with dealing with dental anxiety. I am not longer afraid of the dentist.

Dr. Skutak has the gentlest hands I have ever experienced from any dentist, orthodontist, oral…read moresurgeon. The staff and she are hands down the nicest dental staff I have ever met-wish all experiences over my lifetime have been this great.

Dr Strong is an excellent Dentist and has consistently demonstrated genuine interest in my…read morewellbeing and kindness in his treatment of me as a patient and a person. His staff reflects the same. I highly recommend considering seeing him at Cedar Creek Dental.

I'm writing an update because I sort of feel 3 stars is too low! I noted in my original review the…read morefew things I wish were different (privacy, long wait times to reschedule), but after having a dentist appointment today I wanted to boost the stars to 5 because of the great customer service!! I had a 3-hour appointment, and I was very nervous, yet the dentist and assistant were very understanding, easy going and communicative during the entire process! For people who are nervous to go to the dentist, this can truly be helpful! I'm also updating for the overall friendliness of everyone there! It made my experience a lot more manageable knowing that people sympathized with you and genuinely wanted you to be comfortable!

Quirt is unethical. The schofield location did a procedure on my Husband that was NOT NEEDED and…read morethey promised our insurance covered it...turns out our insurance did not cover it and it was over $1,000! I complained and they reduced the amount (not a lot though) and allowed us on a payment plan, we kept it up for quite awhile but had a few falls as money got tight we would be late and usually try to send double the next month or something, Now they want to send us for collection unless paid in full. They are still trying to get my Husband to do the procedure AGAIN! shaming him for not caring about his teeth when he refuses. Found out from another dental office that procedure was never ever needed in first place it is just a great way for a dental practice to gain revenue! I went to quirt and they pushed cosmetic stuff on me......would I like perfect teeth YES but can I afford them NO I can't and my teeth are not that bad anyway...they made be feel like a gargoyle for not being able to pay excessive amounts of $$ for perfect teeth. They only care about money.....I bet instead of teeth they see $$$ in peoples mouths. Some employees are great but then you never see them again...wonder if they figure out who they are working for.

From the owner: Located in Schofield, WI, Quirt Family Dentistry is a member of the Orahh Care Dental Community. A…read morecommunity united in delivering comprehensive lifetime oral care. Quirt Family Dentistry offers a wide range of preventive and restorative services, supported by advanced training and modern AI-enabled digital diagnostic technology to support earlier detection and personalized treatment planning. The Orahh Care Dental Community was selected by AARP for its commitment to accessible, comprehensive dental care and exceptional patient experiences. Patients can expect compassionate, high-quality care designed to support changing oral health needs over time delivered locally by independent dentist and teams, close to home.

You may be pressured into an expensive treatment plan. I…read morerecommend a second opinion. All my life I get teeth cleanings every 6 months, and I lead a healthy lifestyle, been told my mouth is healthy. A couple years ago I tried Dental Visions when I moved to the area. I was surprised to need root canals and crowns amounting to several thousand dollars. It sounded like alot of work was needed urgently to complete within the year. I have great dental insurance but want to avoid unnecessary procedures. Did they just want to use up the annual benefit? I come from a family of dentists back home (unbeknownst to DV). I have gone home again for cleanings ever since, and have a clean bill of health for gums, teeth, and everything. The next XRAYS showed NO problems. Maybe there was a mistake or misunderstanding about the root canals and crowns since I never had any before and my mouth still feels fine. Just saying I felt manipulated and did not schedule anything more (and will not go back).

I had my only cavity in 50 years filled at Dental Visions. The dentist was unprofessional and the…read moreoffice was only concerned with payment .. not my pain or dissatisfaction. I do not recommend them.