Fast and painless procedure on my gums! Thank you for the good care and thoughtful staffread more

I'm writing an update because I sort of feel 3 stars is too low! I noted in my original review the…read morefew things I wish were different (privacy, long wait times to reschedule), but after having a dentist appointment today I wanted to boost the stars to 5 because of the great customer service!! I had a 3-hour appointment, and I was very nervous, yet the dentist and assistant were very understanding, easy going and communicative during the entire process! For people who are nervous to go to the dentist, this can truly be helpful! I'm also updating for the overall friendliness of everyone there! It made my experience a lot more manageable knowing that people sympathized with you and genuinely wanted you to be comfortable!

I want to give 5 starts to Fehrman Orthodontics because the service I've received has always been…read morevery kind and pleasant, but I have had about three permanent retainer bond breakages in the last few years and now I am experiencing three more at once, with one of them being on a tooth that I had re-bonded last year. I understand this is likely caused by my teeth and individual mouth, but.... Each time you need a bond repaired it costs $100 for someone who is an established patient. This is great compared to some of the quotes I've received elsewhere. What is missing is some sort of advice or preventative measures/changes so I do not have to go through the cycle of having wires poke me in the mouth and coming in every year to get my retainer fixed. If this situation is unavoidable, some sort of 'frequent flyer' discount would definitely ease my troubled psyche.

Dr. Dennis, Dr. Jen, and every Fehrman Orthodontics staff member... AMAZING! We received pleasant &…read moreprofessional service with every visit & every interaction at Fehrman Orthodontics! Dennis & Jen created a treatment plan and helped us get our daughter started with care at exactly the right time in her growth & development. They excel at communication with patient and parents. We are so glad we chose Fehrman Orthodontics... and would choose them all over again!

Office staff is dishonest, unorganized, and unprofessional. Went in for a free ortho consult. Was…read moretold we needed to see an oral surgeon. Office staff said they had sent the referral. After a week, the referral had still not been received by oral surgeon. When I called back to Dr. Lamansky, the office staff lied and said it had been sent. After many additional calls, the staff admitted that it had not been sent and had a lot of excuses about being understaffed and the dentist not being available. No apology was given. The attitude of the staff was unprofessional. The referral was given to a surgeon that was not covered by our insurance. When I asked for a different referral, they refused. There was no interest for the welfare of the 10 year old child that it was affecting. Very petty staff. I would never recommend this location to family or friends.

I've been going to Dr Lemasky for my orthodontic needs off and on since the 90's! He did such a…read morebeautiful job on my teeth when I got my braces over 20 years ago that I still get compliments. The staff is always friendly and are all very competent. I would highly recommend his practice to anybody looking for and orthodontist.

I would not recommended Glaser Dental if you have a busy life. Dr. Tyler terminated doctor patient…read morerelationship with me because I had to reschedule couple of times due to sickness and a family funeral. I had 2 year old nephew pass away with SMA. I should of just skip the funeral and went in knowing that this was going to happen to me. When I call the office and told the receptionist of what had happen she said that his decision still stands. She said their time is more important to fill their chairs and to make money. Didn't care if you're sick, dying or have problems in your life. They want to fill their seat and make money on the insurance. I also asked for copies of my records and she said that we can't send them to me or even to pick them up. According to American Dental Association of Wisconsin patient have the right to review, inspect, request, and obtain a copy of their records including radiographs.

Tyler Glaser and his team went up and beyond to take care of my dental needs. Thank you.read more

The care here is awesome. They listen to what is wrong and help you get better. For example if you…read morehave headaches or your neck hurts they will focus on where the headache might originate from or if your neck hurts they would focus on making your neck feel better. The office looks nice and is very pleasant and calming to be in. The office assistant is very kind and talkative, and both doctors are kind and very supportive or easy to talk to, especially when you might need to talk about issues you might need advice on. Overall I love the business and the people here.

Dr. Kirsten, listened to my concerns and has helped me to move better and with far less pain. The…read morestaff is welcoming and puts you at ease during stressful times. I've recommended Dr. Kirsten to other family members.

Fantastic from start to finish. You will not find better care or better service anywhere else.read more

I had a crown put on here that was not put down into the tooth well and after 5 years it popped off…read morewhile eating a jelly bean. I have a crown in my mouth from over 30 yrs ago that I have never had an issue with. I am told they want to put a new one on and make it into the gum this time. I am not happy to have to pay for a second crown in only 5 yrs time. I prefer to find a dentist with some durability in mind when doing this work I am not sure how others feel but I am not interested in spending that kind of money every 5 yrs nor do I want to have to endure having my mouth frozen again.

A joke of an office. Rude front desk. Fake lady too.....Dont waste your time. Wont even clean your…read moreteeth without sucking 500$ from you first.

I scheduled appointments with them for my children and arranged my children schedule and my work…read moreschedule to be able to go one month in advance. They are open during business hours the same time that I work so I can't even pick up. So they call me while I'm working to get confirmation, leaving messages if I will be taking my children to the appointment. By the time I get off of work and call they are closed. I have never called them to cancel the appointments so I expect to be able to still go. So on the appointment day before the appointment, I had off work for the appointment and were able call the office. When I called the front desk, front desk lady pretended to not know what I was asking about regarding the appointment. I asked if I could still bring my children to the appointment. She said what appointment when in fact she was the person who scheduled it a month ago and had been doing several calls the days before leaving messages about confirmation of my children going to the appointment, suddenly didn't know. I gave her the time and date and she said oh that appointment. We have to reschedule because it's our policy that if you can't confirm you are coming we now have to reschedule. Wow, they truly do not care what I had to go through in a month in advance just get my day off. It is not easy for me to be able to take a day off and they do not care. Also, what I had to do to get both of my children off for that day. Wow after arranging my day off of work a whole month in advance just to be canceled automatically. how stupid I felt to arrange my schedule and can't even go and how dumb that I had to call the schools back, tell them oh I'm sorry my children didn't get to go to their appointment so I will be bringing them back to school. Also for such policy, it is not available on their website that if they call and can't confirm that you can't make it to the appointment that you're appointment is automatically canceled and have to reschedule. When they scheduled it, it's their responsibility to inform you of their policy and I didn't get informed. Even the doctors office doesn't treat our family this way and we actually receive a reminder about our appointment. If the dental office have so much time to call and try and confirm we are going to the appointment then they should have time to complete reminder calls about appointments. This place has become trash, and have poor customer service. I can understand their concerns and frustration if I am a known repeat customer who never shows up for scheduled appointments and visits. But I have never stood them up and if I am unable to make it I have called and rescheduled. For such a policy it should also be public and available on their website. It's not even available so clients would know the their expectations. It's a dumb and inconsiderate policy and it should be public, why hide it, you don't care about your customers anyway.

We live outside of Minocqua Wisconsin. We had a dentist in Minocqua but we knew he was probably…read moregoing to retire so we decided to find a new dentist to satisfy our needs. We tried a few others in the area and we finally landed upon Northwoods Dentistry in Wooddruff (Minocqua). Although we are pretty good judge of our personal needs---this was a huge mistake. While customers of this dental clinic---and not for a very long time---we were charged for mistakes (a filling on my wifes tooth fell off---2 times) ..the first time the dental clinic took care of it. But the second time they wanted us to pay to reattach it---so i complained about that and said I didn't think that was right --they subsequently reversed the charges. Then one day-- I had a bad tooth ache--real bad---and I felt abandoned---no help for my pain. It was up to me to find relief. So I searched and searched and found a Dentist in Park Falls that gave me relief. But the real kicker---I had another tooth that was bad---I mean really really bad --although i am not a woman...I would have preferred giving birth than dealing with this pain. Again--i felt abandoned by Northwoods Dental Clinic of Minocqua. So I searched and searched on the web and landed upon Szmanda Dental Clinic in Wausau--it was about 6:30 pm and somebody actually answered the phone. I was treated with so much respect and empathy---they fit me in the next day and I was finally put out of my misery as Doctor Nichols and his staff --on the spot--- extracted the tooth that was giving me so much agony--thank you Szmanda Dentistry. More to the story: We decided to move all of our dental deeds to Szmanda Dentistry and Doctor Nichols-- my wife is kinda woosy when it comes to dentistry stuff---they treated her with kid gloves--she was very relaxed when we left. I was so relieved. so thank you Dr. Nichols and Staff--Brianna,,Hannah and Robin too.

I love the staff and the doctors!! Was able to fit me in when no one else could, after that I…read morebecame a patient, I highly recommend this center!!