I am very thankful the Hillebrand Funeral Home was there to take care of my loved one and help us…read moresay our final goodbye to him. The entire staff was kind, professional, and patient. Tara guided us through the entire process and explained each aspect of the funeral and viewing. Additionally, we were undecided about a few things but Tara gave us the space and time to finalize those decisions. She gave us her honest opinion and helped us make smart decisions about logistics. Tara held our hand throughout and didn't make this feel like a business transaction. Due to COVID-19, there were many restrictions at burial grounds within the city. I am extremely appreciative of how hard the team worked to find options for us that gave us the appropriate closure. I was able to sleep at night because I trusted the family with my loved one. They treated him with respect and care. We were especially touched when we left the funeral home and drove by our home for one last goodbye to the home. The funeral director, Brenden, stepped out of the car and placed a rose on our front step. He supported the entire family during the services and ensured everything ran on time. As a Guyanese Hindu family, we felt that the Hillebrand staff and family honored our traditions and helped us do everything that was necessary for my loved one's last rites. The facility was very clean and comfortable. It is beautifully designed. It didn't feel dark or gloomy. Additionally the parking lot was spacious enough to fit all of the guests. Even after the services I was amazed at how flexible the staff was when I needed to finalize details. My family and I left behind pictures and a few items from the memorial. They packaged everything with care and didn't pressure us at any point about pickup. If you are reading this review, I am sorry that you have faced a loss. Please know that I can confidently recommend this funeral home because the entire staff was caring, professional, and comforting.

Had a wake and mass at a church followed by cremation…read more Everyone was so kind, helpful , polite and patient with us. The place was very clean and they did a great job making g our loved one look great and paid attention to what they looked like in life. Pallbearers were well dressed and very professional. All funeral services are going to be expensive but I felt it was a good value and gave us the closure we needed.

I am so pleased with the care and service that my family received during this difficult time. The…read morefuneral home is beautiful and clean. My cousin's ashes were displayed beautifully surrounded by roses. It was quite stunning. The staff was very respectful of our wishes. The funeral director Michael Scheuermann helped us with a difficult situation and went out of his way to resolve all issues. The burial was beautiful and we were all very impressed. Thank you to the staff for all your help. We are so happy that our cousin was in your care. God bless you!

I cannot express enough gratitude for the exceptional care Leo F. Kearns provided for my mother's…read moreservices. During the most difficult time for our family, they truly went above and beyond. The facilities are beautiful and provided a very comforting atmosphere for us to gather. They managed every logistical detail seamlessly, from coordinating with the church and cemetery to organizing the limousines. Having a dedicated parking lot was also a huge plus, as it made things so much easier for our guests. I want to specifically mention the incredible job they did with my mother's appearance. She looked just like herself, and the quality of the embalming and her overall presentation brought our family a great deal of peace. They also handled all the flowers and necessities with such care. The staff was incredibly caring, accommodating, and supportive, doing everything in their power to make the process easier for us. Having a team that is this professional yet deeply empathetic made a world of difference. We felt truly looked after and highly recommend their services to any family in need. Thank You!!

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

We had a good experience here. When my mom passed I had no clue of what to do or where to go. I…read morespent a day googling funeral homes and cemeteries and chose St. John's because it's a Catholic cemetery and not that far from where my dad lives so it would be easy for him to get to. The front desk staff was fairly friendly and the gentleman that helped us purchase the plot was very helpful and walked us through everything. He was also patient with me, in terms of decision making because I was in a total fog since it was barely 48 hours since everything happened. Once we finished the paperwork the gentleman walked us over to the actual location of the gravesite and showed us. On the day of the funeral everything went seamlessly and they did a great job of coordinating with the funeral home. They coordinated well with monument place when we purchased a headstone later in the year. It is definitely expensive but worth it for what you get. I appreciate that maintenance is included and we don't have to pay that on top of everything else you pay for. The location of the gravesite is perfect, about 2 mins from the entrance on Metropolitan. I appreciate the cleanliness of this place, every time we visit Mom's gravesite is clean as well as the surrounding areas. They also communicate well throughout the year, they will send you a flier for seasonal flowers as well as other mail for other things that may need to be addressed. If you are a Catholic and have a Catholic family member that needs a burial I would recommend this place.

I have family in two plots here a few rows away from each other and it's always well-maintained…read morewhen I visit, unlike another cemetery in the area. The masoleums are gorgeous as are many of the statues. A lot of mafia people buried here.

Excellent staff especially. Kenny Kornhouser The mortuary…read morewas very clean and warmly inviting

People die to get in this place…read more The Original Owner of Parkside sold out to Dignity more than a year ago. It's kind of like those mergers you hear about where a big fish consumes a small fish. In this case, the owner of Parkside reached his retirement years so he was looking for a buy-out. He was a responsible man who would return your calls that I chatted with a couple of times. I enjoyed chatting with him. After the merger, they closed down the original Parkside of many years on Queens Blvd and then combined operations with other Funeral Homes at this new location on Queens Blvd listed above. Economy of scale. My family and I did business with Parkside many times over the years--not Dignity--so not sure if things changed. Probably did. Reality is that there is nothing pleasant about Funerals and Funeral Homes. I had to pick out a casket and burial plan for my mom per her instructions before she past on and take care of the business end of things. I highly recommend doing that at least a few weeks in advance of death or longer if the person knows what they want--get all plans finalized and paid in advance is the way to go. New York State law requires that the funds go into escrow until the death. You won't lose them. The guy I was dealing with at the home was a retired NYC cop. Working at these homes was a retired cop doubling dipping kind of job. And they know who to call if you need heavy lifting pall bearers. And they make arrangements for a secure hearse and limo rides--retired cops part-time on those gigs too. People turn over cash at funeral homes and there can be violence sometimes as families meet who have not seen each other in a while or are unhappy with the will or someone trying to take jewelry off the corpse during viewing. They can tell you 100's of stories. It's a good thing to have cops there to make sure things go right. But I was also part of a funeral where the widow did not pay in advance for the funeral and on the day of, we were locked up in a room at Parkside negotiating and writing checks--you don't want to be there. I still have bad memories from that. Don't do that to yourself please. And as far as Caskets go--if your budget can handle it--try to get a nice casket. You don't need the Gucci, Burberry or YSL model with the logo on the side, just a nicely appointed one--that looks classy. Costco sells caskets too--not sure how that coordinates with the Funeral Home? And with Costco if you are unhappy with the performance of the Casket--they offer a lifetime return policy.

My family trusted fasolino to engrave on our family's 100 year old stone and they completely…read moredestroyed it. No apology no follow up. Would never use or recommend

I was so very happy with the monument that Fasolino-Auricchio made for my Grandparents grave and…read morethe wonderful sales help that Maya Nieves gave me.I would highly recommend this company for any monuments you need they are terrific

This place was absolutely amazing for our family. We worked with Alicia and she was phenomenal!!!!…read moreIf I could give them one thousand stars, I would... This establishment was clean. The staff is very attentive and professional. Right now it is very soon after burying our Mom (1 day, to be exact) so words are not as forthcoming as they would normally be. ( I intend to write another review later) but I just HAD to make comments here on their service. I just don't have words enough to describe just how well everything went and how smooth they made this difficult time for us.... God bless the staff and owners here.... And from the absolute bottom of our hearts we THANK YOU ALL!!!! for everything!!! Especially Alicia!!!! Please keep up the astounding work

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

It is tradition. MY grandparents are here in the Columbarium. So are several relatives from the…read moreearly 1900s. I have considered it for myself. It is a family tradition I do recommend.

This place was clean, accommodating and they did not rush out after the cremation. We had time to…read moreconsole each other and reflect the past. It does not have a gloomy feeling either, which was great. The only negative part for myself was that during the cremation you hear a large puff of flames that sounded like it was in 3D. I just think the flames alone would have sufficed. Other than that, I think my mom had a graceful departure.

If there ever was someone to talk you through arrangements for the most traumatic and heartbreaking…read moretime in your life, it would be Joseph Sr. & Joseph Jr. Papavero. The class, professionalism, and just genuine caring they displayed during every interaction was truly appreciated. My father sadly passed from COVID-19 and by the time I was referred to the Papavero's, I had called and been turned down from at least 9 other homes. I would have called them sooner as they're quite local to me but I thought I would have better luck calling places outside of Queens. Between my initial call and Joseph calling me back, maybe 10 minutes had lapsed and he was understanding, reassuring and comforting. He connected me to Robert at St. John's, who was able to help me pick out a burial site within 24 hours. After all the necessary information had been gathered, my sister and I met Joseph Sr. at the Home (all wearing PPE) and made the arrangements for my father. My father was picked up by the Papaveros from the hospital within 48 hours of his passing (which is a blessing if you're at all aware of the climate of how many deaths there are and how overrun the mortuaries and funeral homes are). The funeral was yesterday morning and despite needing 40+ members of my family and friends Zooming in to "attend", it was a beautiful service that honored my father. Knowing he was a DJ, they added a special DJ emblem image to his name plate on the casket. Joseph made sure we were taken care of every step of the way, arranging our family Priest to be able to be present during the internment as well. Thank you from the bottom of our hearts for going above and beyond, Papavero Funeral Home.

I am 10000% satisfied with Papavero and would never go anywhere else. They are incredibly…read moreempathetic, compassionate, skilled professionals who think of every detail and do a stellar job, they made 2 horrible events stress free. My family and friends were so impressed- THANK YOU Kevin, Joe, Jake!

Hopefully you are not familiar with a death in your family…read more This is when Sinai Chapels is really a wonderful choice. My mother was approaching her final days. I called Sinai Chapels and they asked for all the important information. On the day of her passing I made one phone call to Sinai and they took care of everything with compassion and efficiency. They were excellent.

This is a service that no one wants to have to use. My Mother passed away and had prepaid for a…read morefuneral at Sinai Chapels. The whole team at Sinai was compassionate and efficient and helped with so many aspects and logistics of the funeral process. If you need a Jewish funeral in Queens, I would recommend Sinai Chapels without reservation.