It is unfortunately and heart breaking that I am writing this review. On July 24th, I had an…read moreappointment and paid a deposit for my stylist to order hair extensions. My extension appointment was scheduled for August 7th at 11:00 a.m. On the evening of August 6th, I received a text from my stylist telling me that my extensions had not arrived. When I asked why, I was told by both my stylist and the "owner"/manager that there was an issue at the factory. I was then told my extensions would arrive by noon on Saturday. Saturday came, and I heard nothing. I reached out to both of them myself, only to find out that the extensions had, once again, not arrived. At that point, I began asking what the backup plan was. It wasn't until I became more persistent with my questions that a backup plan was discussed. I also asked why, during the approximately two weeks since I paid my deposit, no one had noticed there was a problem with the order or contacted me sooner. During this conversation, my stylist told me she had a lot going on and that my questions were taking time away from her family. As a longtime client who was simply trying to find out what happened to an order I had paid a deposit on, I found that response incredibly upsetting. When I contacted the "owner"/manager, one of the responses I received was: "What would you like to do about it? We don't have hair to put in your head yet. I wish this *factory* issue was in my control, but it's not. I'm happy to refund your deposit. That's not gonna get hair in your head though. Let me know if you have any ideas." My concern was that developing a Plan B for a service the salon had scheduled should not have been my responsibility. My stylist later mentioned that my extensions had been overnighted. That made me question the explanation I had been given about a factory issue. I brought that concern to the "owner"/manager and said I was beginning to feel that perhaps the extensions had simply not been ordered when they were supposed to be. I was assured that was not what happened. So I did my own research. I located the company representative/distributor through which the products are purchased and contacted them myself. According to the information I received, there was no factory issue causing this delay. I was told my extensions were ordered on August 7th--the actual day of my scheduled installation appointment. That is ultimately what upset me the most. Mistakes happen. Had someone simply said, "We forgot to order your hair. We are incredibly sorry, and here is what we are going to do to fix it," I would have been disappointed and probably annoyed, but I could have respected the honesty. Instead, I feel I was repeatedly given an explanation that did not match the information I later obtained myself. The extensions eventually arrived at Zee's. At that point, because my trust had been damaged, I asked if I could purchase the hair and take it to another salon for installation. They refused. I also learned that the price Zee's was charging me for these particular extensions was approximately $150 more than the price I was quoted elsewhere( exact same hair/ brand etc ) I wish I had researched and compared pricing beforehand, and I would encourage anyone considering extensions--or any expensive salon service--to do the same. What makes this situation especially painful is that this was not simply a salon I had visited a few times. I had been a client for 15 years. I considered these people friends. The "owner"/manager herself referred to me as a friend during these conversations. She attended my wedding, has watched my child grow up, and over the years our conversations went far beyond hair. I asked for an apology. I received silence. I even offered to resolve the situation privately and move on if they would allow me to purchase the extensions and have them installed elsewhere. They still refused. I will also acknowledge my own part: as this situation continued and I felt I was not getting truthful answers, there were times when I became frustrated and my messages were not as nice as they could have been. I own that. But I was asking questions because I had paid a deposit, had an appointment scheduled, and the explanations I was receiving were not adding up. I have retained the texts, screenshots, dates, and other documentation related to this experience. After 15 years of loyalty, I never imagined I would be writing this review. The original mistake--forgetting to place an order--would have been forgivable to me. The lack of honesty, the way my questions were handled, and ultimately receiving no apology are what ended a 15-year relationship with this salon. If this is how a longtime client and someone they considered a "friend" can be treated when something goes wrong, I think prospective clients deserve to know about my experience. What a disappointment.

What an overpriced disappointment my last visit with Ketiesa was. I had been going to this salon…read morefor years and always booked with Ketiesa. Last visit was right after they reopened after covid. I arrived a few minutes before my appt and two Winnebago where at the door putting on mask. After I went tu the door and saw sub saying tu call from car so I did. Ketiesa came out a few minutes later and was upset that I was 5 minutes late. Her station was in middle of the floor with no mirror in front of me. She cut an inverted bob like I had been getting cut for over a year. Twice she had to go to her regular station and then took a phone call. After she was done handed me a mirror to look at the back. I got home and saw that one side was about 2 inches shorter in front than the other side. I called her and sent her pictures. She said she would even it out but I didn't want the front that short. I told her that and asked if she would give me free cut next time and she said no would only fix it. So I had to wear it like that by putting short side behind my ear until it grew out. She didn't wash my hair or used any products at all and spent 20 minutes with me less the 3 times she left for some reason. I paid $72 for this awful haircut and haven't been back there since then.

My wife and I just got home from a greatest massage we have had in years. I am 68 and have been to…read morea lot of suppose massage. But this one was unreal clean ,friendly , professional friendly staff. Must say they touch us and knew how to fix the problem and did. We went as a couple and they made us fill very comfortable and calm. All I can say is we already setting up another visit. Try them you or you and your wife will love it.

A great deal! Joyce was amazing! I got a 90 minute deep tissue massage. It was only $85. Most 60…read moreminute massages in the area are the same price. She got the knots out of my shoulders and I felt so rejuvenated afterwards. It was a complete massage that did not leave anything wanting! The massage room was relaxing and the sheets were super soft too!

Love tan and tone Great beds for tanning very clean and…read moreneat areas. Great customer service professionals to discuss self tanning and tanning lotions. Best place in Christiansburg Va

Just signed up for pack. Very informative. Helped me pick out beds and lotion. Inside was adorable…read more Very friendly.

Small, intimate office that gives you first class service. They always have the latest and…read moregreatest treatments available in the aesthetics industry. Ulli is an expert aesthetician who will keep your skin looking it's very best.

They are top notch! Betsy is wonderful and so is her staff! I happened to find them by accident…read morewhen I first moved to Roanoke and from that day, I have had the opportunity to have facial peels, makeovers, photos, and minor procedures. It is a small outfit with big offerings- where professionalism and friendliness go hand in hand. This place is still one of my best finds in Roanoke.

I was delighted to find this shop so close to my home. I have naturally curly hair and it's tough…read morefinding someone who actually can cut it properly. Grace cut it perfectly and I feel so relieved that I don't have to visit a dozen shops to try to find the right stylist. Her prices are reasonable and her skills excellent. I look forward to a long relationship and would definitely recommend her to all my friends and family.

Grace is super friendly and fun to chat with! Prices are more than fair, and she's quite efficient…read more I'll definitely be back for regular haircuts in the future!

It was a little bit difficult to find this place, but it was soo worth it!! She did an amazing job,…read morefully transformed my brows and affordable. I'm so happy with my eyebrows and would def recommend!!

Haley did a wonderful job! Very kind and quick. The studio was cozy and inviting. I was intimidated…read moreas this was my first wax, but this wasn't scary at all.

Before Tiana got her hands on my eyebrows, they looked like an overgrown forest -- I'm talking…read morefull-on "lost hiker needs a rescue team" vibes. But now? Now they are PERFECTION. She shaped them like a true artist and tinted them just right -- not too dark, not too light -- just a flawless, natural glow-up that made me wonder if I should start charging admission to admire them. If your brows are starting to look like they could host a camping trip, RUN (don't walk) to Tiana. She's a magician with a spoolie brush and some tint. Trust me, your face will thank you -- and so will your group chat after you send that first fire selfie. Tiana, you're an eyebrow angel. 10/10, would let you rescue my face again.

My fiance gets his haircut here. Head massage, shave, all of it is great he claims. Actual haircut…read moreis improving every time! Prices are reasonable. They are only open Monday - Friday. Wish they were open on weekends.

My husband got his hair cut here today for the first time, and absolutely loved the experience…read more Samantha did an amazing job and was very welcoming! Price was extremely reasonable, and we will be returning!