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    Gladstone Adam, MD

    4.0 (1 review)

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    15 years ago

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    Beth Israel Deaconess HealthCare - Jamaica Plain

    Beth Israel Deaconess HealthCare - Jamaica Plain

    2.7(7 reviews)
    3.0 miJamaica Plain

    I am really surprised by the bad reviews of this facility. Looking closely at them, I see that they…read moreare all quite old, I think the newest is at least 4 years old. I have been very pleased with the care that I have received at BIDMC Jamaica Plain. My doctor is the best doctor that I've had in my 69 years. She is smart, attentive, has a great sense of humor, and REALLY works with me. I feel like she really knows me and cares deeply about my health. I also find the front staff to be welcoming and helpful. I have never waited longer than 10 minutes in the waiting room, and usually it isn't even close to that long.

    I used to give this place the benefit of the doubt, but no. I love my doctor. He is amazing and…read moremakese unafraid and comfortable. Truly I think the best doctor I have ever had. BUT I cannot stand this office. I won't even hide my frustration. 1.) one time while I was sat down to get a shot I asked for, I noticed she was setting up the wrong vile because I had the medicine on me. When she was about to prick me, I kindly asked if it was my depo because it looks different. She looked confused and asked why I didn't want something or other shot. I looked at her and said because I don't know what that is, I have an allergy to certain meds, and I just wanted my depo. 2.) one time I was sent to get my medication at a cvs and waited 40 mins to find out not only did they send me to the wrong location when I specifically had asked but they also hadn't sent it through to the correct location. 3.) the next time I come in and had called in advance to make sure I was scheduled and they had sent my order for my medicine through and when I arrived they said I had no appointment and couldn't give it too me. So I had to come back the next day. I came Back the next day after rearranging everything and of course the prescription hadn't been sent through. So it took an extra 40 mins while. I went to go get my depo from the cvs up the road. 4.) two days I called and asked to schedule an appointment for my depo shot. I asked if I should call before hand to make sure the prescription would be sent through. The lady on my phone assured me that everything was ok and it would be sent through. I said perfect, can you please be able to also schedule me for a physical? She said of course she would and seemed so nice. Then I arrive and my physical wasn't scheduled, was told I should have used the site and written them a message rather than called. I figured speaking to an actual person would be the best bet but CLEARLY I was wrong. I also found out that my prescription was not sent through. So now I am waiting for my prescription and have to wait about 3 hours for a physical which I was told I was lucky to have found this slot. No, I would be lucky if just ONE appointment would go right. I'm beyond irritated. Again doctor Melville is the only saving grace. Him alone I give 5 stars and same with the nice lady who draws blood, but everything else about this place is horrible and I'm now dreading every appoint I have to make!

    Gladstone Adam, MD - familydr - Updated May 2026

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