Great customer service at Greenwich Music! Staff is extremely knowledgeable and talented and always…read morehelpful

Terrible store. Owners yelled at me on the phone and would not help me retrieve my guitar after…read morebeing repaired as I live 1.5 hours away. I dropped the guitar here as I was flying out of a nearby airport. I suggested they ship the guitar to my home once complete - they refused to do this because, "we do not have any extra boxes to put the guitar in." Then I asked if they would bring it to a very close UPS store and the answer was a flat "no." Then I the owner yelled at me and hung up the phone. He yelled at me saying, "Why did you bring your guitar here anyway?" As of present, I am not in possession of the guitar and I do not know how I am going to retrieve it.

I found the administration to be professional and courteous, the lesson space to be clean, and the…read moreinstructors to be conscientious. The the introductory violin lesson I took was terrific! Thank you Long Ridge!

Long Ridge Music Center is the perfect facility for aspiring musicians, of any age, to begin…read morelearning instruments, or further their existing music journey! The facility is beautiful. Divided into a school, as well as a magnificent, 2 story, piano showroom, where their pianos gleam in the light, Long Ridge Music Center delivers a breath of fresh music the moment you step into the lobby. The gentle twinkle of piano playing fills the air like a fresh baked apple pie as it seeps from the classrooms. You're greeted by a friendly and fun staff at the front desk. Their expertise will ensure that all of your inquiries are handled with care and attentiveness. The owners, Rebecca and Ori, are a treat to work with! Their passion for music, their knowledge of their product, and the way they run their company is nothing short of remarkable. They clearly take pride in their business and handle students, parents and clients with such care, you feel as though you're being welcomed into their own home. The instructors are masters in their craft. All have years of study and performance under their belts. Their passion for music, and the desire to pass their knowledge unto others truly shines in their pleasant demeanors and more importantly, the results of their students. These are the people who "don't work a day in their lives" because they love what they do day after day! If taking music classes, learning an instrument, or purchasing a beautiful new piano is what you need, look no further than Long Ridge Music Center.

Kayla and Kurt are both incredible Music teachers!! They are both so talented, their teaching style…read moreis so different than any other teachers my daughter has had in the past. My daughter does piano, voice and the summer camps with Kx2 Music and LOVES them! Pam L

From the owner: At Kx2 Music, we teach from our heart & soul. We believe…read morethat quality lessons stem from collaboration and trust between the student and teacher. Therefore, we offer personalized lessons that are tailored specifically to every student! Our teachers work with their students to identify goals and objectives in order to plan future lessons accordingly. ​Above all, we love getting to know you! ​ You are never just a number here. When you join our studio, you become part of the Kx2 Music family!

I had a great Christmas shopping experience here last month. My son was looking for a twelve-string…read moreguitar (his six-string was a Christmas gift I bought at Crescendo in 2020). Luckily, Jason had one that had just come in on consignment. He and Dale took all the time I needed to demonstrate what an improvement in the sound the twelve-string could make (I am not a musician), and answered all of my questions. Jason restrung it and made sure it was in perfect shape for a gift within my budget, and it was the favorite Christmas present, once again! This is a professional shop and the staff are knowledgeable, patient and good at explaining pros and cons of instrument options. Exceptional personalized service. This is my go-to source for information and instrument purchases (over the years we have bought and serviced violins, trumpets and guitars here, plus many music lessons) and they are a pleasure to do business with, Thank you Jason and Dale!

Stopped in to buy a small bass amp, looked around for 10 minutes, found what I wanted and went to…read morethe counter for help and stood 3 feet away from the guy at the counter for 3 minutes or more and he never acknowledged I was there or bothered to look up from his computer to offer assistance. Walked out and will not be back. Terrible customer service

Came in here a year ago to see about getting daughter signed up for violin lessons. I brought in a…read moreviolin I purchased on Amazon and the lady who was working there was very kind. She told me I got too big of a violin but we can always rent one (which I thought was fair). She also started to show me how to put it together. Well the gentlemen in the back, forget it. He got all upset, came to me and said I should just go home. Im wasting my time there. Really attempting to belittle me. I dont care if this guy won awards or is the almighty violin king. He is rude, impatient, and will definitely get an award of "biggest j*****s" by me. Go check out the other two music schools who were friendly, forthcoming, and professional.

Update: I received a call from the owner. I will reiterate that local shops in the area, who…read moreservice instruments for some of the worlds most famous instruments and musicians, do not sell strings for triple the price. Additionally, the owner tried to tell me that I may not be "getting the real deal" from other shops. As a professional musician - I can tell the difference between real and fake strings. Shops in the area servicing real Stradivarius instruments are not selling fake strings. Reputable online retailers who serve professional musicians are also not selling fake strings. Additionally, the owner mentioned they provide a service of "installing" the string for you. As an educator, I can tell you that your teacher will do this for you. As a professional musician, I have no idea why this service would be offered to me - it is not common practice nor should it be. If the shop itself is indeed purchasing strings from the makers at double or triple the cost they can be found locally or online, I would have to question their ability to do business. As much as I would love to support a local business and a local music business, this predatory practice is unacceptable.

Gab is an excellent teacher and extremely patient. She does a really good job explaining music…read moretheory so that it's understandable and enjoyable. The lessons are reasonably priced and well worth having. I will continue to use Gab Kallay Music to expand my abilities in playing the piano.

From the owner: Private lessons catered to student's individual musical objectives. Offering in person or remote…read morevoice and piano lessons for all ages.

Theodore is a great teacher and I have been doing lessons with him for a few months now and I…read morestarted as a beginner and now I am able to play full songs that I never thought I would be able to! 10/10 would reccomemd piano lesson with him, and his prices are very affordable.

From the owner: Hello everyone! My name is Theodore and I am a piano teacher in Long Island, NY. During COVID-19, I…read moream offering both online and in-person lessons. Call to schedule today!