Now called Westchester Kids & Cribs- this store is one of the very few left in the tri-state area…read morededicated to baby and children's furniture. They carry quality brands and have friendly staff to help through the process. I thought their pricing was fair for the quality and they offer a great white glove delivery and setup. Excited to get our nursery setup with the beautiful furniture!

Searching for any furniture can be time-consuming and is guaranteed to cause familial tension…read more However, looking for baby furniture takes this to a whole new level, or at least that's how it felt when we shopped at some of the national chains. Fortunately, early in our journey to outfit our little one's room, we discovered Castle Kids, and we quickly transitioned from not finding a single option we liked elsewhere to debating which of two options to purchase from their store. DJ was honest and incredibly easy to work with, making us feel comfortable while shopping without ever feeling pressured. Their selection effortlessly caters to anyone's decor and budget, and the furniture itself is of such high quality that even a year after our purchase, it still looks as good as new. If you're in the Westchester area, do yourself a favor before settling for one of the national chains and pay Castle Kids a visit. You'll be glad you did! We certainly are and can't wait to return when we're expecting baby #2 in the near future.

nice fancy clothing, footware, furniture pieces, etc, for babies and kiddies that aint cheap but…read moreperfect if you want to impress the parents who expect better then target or walmart threads. went to janie and jack in white plains to pick up 4 pieces of clothing for my cuzs 4 year old and the saleslady was great helping me pick really cool gear and yes its a bit pricey but the quality looks durable. the christmas display will be up and running next month which is good as i can get some nice gifts for my family and friends little brats, not good for my wallet but kid sadri loves the children (especially the non crying ones).

Although the store has dressing rooms, they block them off so children cannot try on clothes before…read morebuying. They dont have mirrors anywhere in the store, so if you want to slip clothes on your child and see how they look, it can't be done. Seems like they go out of their way to make things inconvenient and difficult for shoppers. Why? Also their prices are more expensive than online by a lot and they refuse to do price adjustments that would be routine and taken care of with a smile at another brand. If you're paying more for the store experience, they should at least provide basic things like dressing rooms and mirrors! Makes no sense.

I purchased the MacKenzie water bottle for my 4 yr old granddaughter's 1st year of preschool…read more Between the bottle, monogramming and shipping, it came to 36.00. She loved the pic of the bottle so I ordered it for her thinking she'd at least get the school year out of it. After 2 months, the cap latch snapped off. I still had the receipt and order number so I called customer service. The lady I spoke with requested a pic, which I sent, but the dept she had to speak with for approval declined to help in any way. They said it had been "too long" since the purchase. I would have been satisfied with even a partial refund. DONT BUY this bottle. It is very cheaply made and a complete waste of money! I won't be purchasing from Pottery Barn Kids in the future.

Do not buy a crib from Pottery Barn Kids. Assembly is not an option. Not worth the money and…read moretheir customer service is terrible. They kept us on hold for over 40 minutes. I would never buy anything from Pottery Barn Kids again- and my daughter has removed them from her registry.

Amazing, helpful staff. Especially Cristina, she made sure I was well taken care of and answered…read moreall questions and concerns I've had. She was super polite.

great store yes but its a rip off when you are going to exchange things for money ive handed in…read morethings that have costed $50 and up nd dont even get half the price of what its cost at all so if you bring in things that cost $50 and up dont excpect a large amount back

Great customer service from the owner Lena! She was extremely patient with me and caring! As a…read morefirst time mom I was nervous about getting my items in time, and of course like she promised they arrived just in time! There were a few bumps along the way with shipment and items getting back in stock, but she worked her magic! As a small business they truly care about their customers. Thank you for everything!

I placed an order for a Nuna car seat from The Piccolina Shop on May 31, 2025 after seeing it…read morelisted as available on their website. My credit card was charged immediately and I received an order confirmation. For several months, the car seat never shipped. During that time, communication from the shop initially seemed reassuring. Up until around January, I did receive responses, but each time I was given a different explanation for why the order was delayed and was repeatedly promised that it would ship soon. Over the course of these conversations, I was told the delay was due to things like tariffs, updated product codes, the color being in high demand, and other supply issues. Each time I was told it should ship in the next few weeks or months. Unfortunately, the item still never shipped. After months of waiting and repeated promises that were never fulfilled, communication eventually stopped altogether. I was left with no real resolution and ultimately had to dispute the charge with my credit card company in order to recover my money. After looking into this further, I found that other customers have reported similar experiences online. My advice to anyone considering ordering from this business is to proceed with extreme caution. Charging customers immediately for products that are never shipped and repeatedly delaying with new explanations is extremely frustrating and unacceptable. They claim to reopen in 2027. I hope they never reopen at all. Happy ending: I was able to order the Nuna car seat in the Biscotti color from a reputable retailer once it was back in stock, and it arrived quickly and exactly as promised. I only wish I could get back the months I spent chasing updates and excuses from The Piccolina Shop about why my order hadn't shipped yet. Thankfully my credit card company stepped in and refunded the charge during the dispute process. Lesson learned: I'll be sticking with reputable retailers who actually deliver the products they sell.

While Westchester has several high-end, independently-owned baby stores, buybuy BABY- in Scarsdale…read morevia Central Ave.- is the go-to baby chain where you can roam the aisles and get on with your shopping spree. I'm not sure if buybuy BABY sets the standard for all things baby supplies- but when it comes to one-stop baby shopping, this popular baby chain covers a lot of your needs, big and small, from strollers to cribs to diapers and cleaning supplies. I recently picked out a baby shower gift for my new baby grand-niece- but as I'm going through the aisles, I noticed how much baby furniture has changed over the yearsssssss. Furniture here- seems more organic- hell......even stylish. It was a breeze shopping here and the staff was helpful. Plus their self-service gift wrapping station, saves you a headache afterwards.

HORRIBLE EXPERIENCE! this was one of the worst experiences I have had with customer service. They…read moreoutsource their shipping company who gives you absolutely no information about their arrival date and time after their initial call. First issue was the woman who called to schedule my delivery called me 10 times in a row and left 2 voicemails all in a span of an hour when I was clearly unable to answer after 6 pm. Then after the delivery was scheduled over two weeks later they provide no additional confirmation of that date and time. Buy buy baby's customer service was absolutely useless when contacting them about this issue. They told me to contact the shipping company. When you call back the number that berated me with calls they don't pick up and tell you to email them, when you email them they tell you to contact buy buy baby. Then the delivery shows up in the back of some man's pick up truck! I paid $400 for shipping. Do not buy here save yourself the trouble and money!

Thank you Sammy + Nat for having a great little store. I buy my grandchildren's gifts there and…read morethey have such great clothing, and lots of little extras. Stop in, you won't be disappointed.

This store is my absolute favorite store to shop for my children, and to shop for children's gifts…read more Their clothing is high quality and affordable. You can wash the pajamas a million times and they stay comfy and don't fade. They have such a great variety of gifts in all price ranges. Plus the staff is the best!

Had no information about this company and I decided to take a chance and ordered 2 car seats for…read moreour trip to Puerto Rico, let me say that I will definitely use their services again ! They were great ! Great customer service and clean seats. What makes it even better is that they will deliver the items to you and will also picked the up. If you can't travel with car seats or play pens I recommend this company. The only reason I gave it a 4 star rating is because the baby car seat was missing the small pads on the strap and it kept rubbing my baby's neck. Other wise terrific !

The worst shopping experience I've ever had. The shoe staff was incredibly rude. They avoided eye…read morecontact and looked the other way when I walked up for help (this one young man in particular was truly awful). There were 7 employees standing around with 2 shoppers looking for shoes. The one employee who finally attended to us after the rudest eye contact and body language took forever to help us. All the employees were rude, dismissive and I can say confidently I will never go shoe shopping or do ANY shopping at DICKS white plains again. So rude and frankly, useless.

Stopped by just to get Hand Warmers. Took care of my parking because I was in the garage less than…read morean hour. I was there only 10 minutes.Great service for a quick in and out .

Funky Monkey is my favorite toy store! It has everything that you could ever need or want for…read morechildren from infants to teenagers. Levia is a fantastic employee at Funky Monkey. She is kind, knowledgeable, and dedicated to helping you find everything that you need. She also does an outstanding job wrapping gifts! I would highly recommend shopping at Funky Monkey for all of your toy needs!

This is a really nice toy store in a convenient location with a great selection and friendly…read morestaff!!