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    Giordano Stephen, DDS

    5.0 (1 review)
    Closed 8:30 am - 7:00 pm

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    7 years ago

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    Scarsdale Endodontics

    Scarsdale Endodontics

    4.0(4 reviews)
    10.9 mi

    The endodontist here is downright rude and has absolutely no bedside manner. I came in for an…read moreevaluation for a root canal and was visibly nervous -- shaking, anxious, and walking with a cane. I clearly expressed my anxiety and asked about sedation or gas because I believed a root canal was oral surgery. Her response was dismissive: she said it's "only given to patients with anxiety," while I was near tears and nauseous from anxiety. When I stated I was feeling anxiety and would pay for the sedation, she said they weren't equipped and didn't have it. During the numbing process, she was hurting me and repeatedly misrepresented what I was saying. I was trying to explain that the area was not numb enough to proceed because I could still feel sensation when my tongue touched the area -- not that my tongue itself wasn't numb. Instead of listening, she snapped at me and said, "You're so sensitive!" Yes -- I was anxious, in pain, and scared. That's the point. She also repeatedly made me stand to rinse and spit, which might be fine for most patients, but I was walking with a cane. Bending over a small sink was difficult and slow, yet she showed zero patience. At one point, while I was rinsing, she looked at me with visible disgust and said in a malicious, condescending tone, "You can use the napkins, you know -- they're right there." I was humiliated. She lectured me for being "uninformed," and when I tried to explain my misunderstanding, she became even more hostile. She kept starting and stopping the procedure, repeatedly asking in a threatening tone, "Do you want me to do this or not?" By then, my anxiety had been completely escalated by her, and I no longer trusted her to work on me. I left with a partially numb mouth. I immediately found another endodontist who was kind, professional, and was also a lot more thorough. I also contacted the dentist who referred me to her. I made it clear that she threw him under the bus regarding the filling that caused the nerve inflammation, and that her behavior was rude, unkind, and condescending. I also told her directly that part of her job is to guide and calm patients -- not belittle, intimidate, and escalate fear. This woman should not be working with patients. She is cold, abrasive, and completely lacking compassion. I genuinely don't know how the other two lovely women in the office tolerate her miserable demeanor. Avoid at all costs.

    What an AMAZING EXPERIENCE...Karen (staff) is a super courteous and personable young lady! Dr…read moreBorinos is caring, gentle, and patient. If you need endodontic work done, Plweeeeeaaaaaase, do yourself a favor and come here!

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    Scarsdale Endodontics
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    All County Endodontics - Front desk

    All County Endodontics

    4.4(17 reviews)
    11.3 mi

    Just had THE BEST consult with Dr. Park who saw me today for an emergency visit for pain coming…read morefrom a tooth with a root canal that was done by another doctor 5 months ago who couldn't see me b/c he was on vacation. I'm 4 months pregnant and had done extensive dental work in preparation for this pregnancy - an extra cleaning; a scaling; two teeth pulled for a cracked tooth and a failing root canal that couldn't support dental surgery; implant posts drilled; and a root canal (decided to wait to crown the implants post baby) - most done with gas and plenty of novocaine due to a dental phobia that started after a dentist damaged my trigeminal nerve during a botched novocaine injection. So I was extremely disappointed and stressed about a possible infection that would require painful remediation/antibiotics/pulling/who knows what/etc. and that may also be potentially affecting the baby negatively (I've spent my share of time on Pub Med meditating over all the research on how insidious and damaging dental infections are to a developing fetus). But after all that prep, last week, the root canal molar that was done just 5 months ago started to hurt and Dr. Park was able to diagnose the problem (the crown wasn't fit properly which lead to bacteria being able to get into the gumline and cause a gum infection - see X-ray I attached if you are into teeth!), propose a solution (go to a referred dentist - Dr.Jeff Suh, who also has stellar reviews, also in Scarsdale) for a new temporary crown which will then be replaced by Dr. Park during a full root canal restoration following the baby's birth so as to avoid the extra x-rays and stress of doing the full restoration now while still pregnant (plus, I would need gas due to my dental anxiety for the long full restoration procedure and I certainly can't do that whilst pregnant). I just found Dr. Park to be the most thorough, comprehensive dentists I've ever been to - he took time to go over every nuance of the issue, walking me through the anatomy, the issues with the crown, all my options, etc. - all while on an already fully booked busy schedule. I was so grateful. His demeanor has earned my trust and respect and I'm so pleased that I've found a new endodontist! The office is new and each exam room has the latest equipment and is bright, clean, and sunny. The receptionists are super upbeat and friendly, and the dental assistants are also cheerful and very efficient, as well. Don't hesitate to book a visit!!

    I had a very bad root canal recently that ended up with my having to go to the hospital. I soon…read moreafter learned that I should have been given an antibiotic prior to the surgery, as most Endodontists do. But I wasn't given anything until after the surgery. Moreover, there was no follow up even after they were told I was going to the hospital. Never again!

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    Giordano Stephen, DDS - oralsurgeons - Updated May 2026

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