4 months later, the Velcro I asked to be put on my sandals have completely come apart. Not happy…read moreand I won't be returning bc the guy was rude to me when I forgot my ticket for my sandals. Late edit but the owner sent me a message and was rude there too. Don't leave bad reviews I guess? Blocked him bc that's very unprofessional

My FAVORITE boots were cracking near the ball of my foot in the sole. This was the second pair I…read morepurchased for a similar issue and I wasn't prepared to try a third pair, but I love them so much, I looked up a local cobbler and went in to see Doug at Five Points Shoe Repair, to see about getting my boots resoled. Doug was personable, kind, honest and timely. When he said he would call, he did. When he said my shoes would be ready, they were. And I felt like if I had any questions, I could have called without hesitation. I could not have had a better or more pleasant experience going to this cobbler. PLUS! They use Vibram which is top quality and looks SO good. Thank you so much! I am thrilled!

I am so impressed by the work and craftsmanship here! I dropped off a pair of shoes with a broken…read morestrap and scuffs around the sole. What I got back exceeded my expectations. The shoes looked brand new with no signs of scuffs anywhere. Not only did they do a great job, they were also so friendly and personable.

Leon's was my fourth attempt at getting my sandals water stains out!! The irs joys three show "…read morerepair" businesses flat out refused to attempt the shies restoration. One refused based on them not being " designer!" Not only did Leon's clean them up and make them look brand new but they did it for an amazing price! I will be returning here for all my leather shoe needs! This business is " old school" craftsmanship and a level of service that's extremely hard to find!! Thank you Jose for your exceptional skill and kindness! You ROCK!!!

I love this place! Been going here since it was in the mall in the '90s. Pricing is always great…read moreand the work is impeccable. I used to get my rivets in my boots replaced at the mall, and I recently had them replace the zippers on three boots. Want those Kill Star boots to actually hold together? Take them here!99

Requested a simple cleaning service on satin shoes and made sure he had worked with that material…read morebefore and if he was confident he would be able to safely clean them, he said yes and assured me he could do it. I came to pick them up and he ruined completely ruined the material on a very expensive pair of shoes to the point of having the be replaced. He didn't apologize and acted as if he didn't know what he had done.

**March 2023: Thursday Afternoon Visit**…read more I've gone to two shoe cobblers in the past and lets just say I was in the market for a new one. I found this shop online and thought they could resole a pair of tall leather boots for me. This is located in a Vietnamese shopping plaza right next to the supermarket. He gave me a ticket number and told me that it would be done in a week, which he did and he did a great job! I'll be honest. This has been sitting in my drafts for at least a month, but I think it was $20? Cash only. It's did a great job and I would be happy to go back and resole more boots and or heels!

Great work at repairing my shoes and the price is extremely reasonable. Will be coming back to get…read moreall my heels repaired.

New cobbler at this repair shop. Did a wonderful job restoring a pair of badly abused cowboy boots…read moreto look almost new again! I look forward to many more trips to salvaged my worn/broken shoes and bags.

They just don't repair shoes! They replaced zippers, zipperheads, fix vacuums including Dysons!…read moreThey also dye handbags, polish shoes, laces, make keys, fix expensive handbags & stitching. They are a Korean mom & pop shop but they are very well-known in our area! Not sure why there aren't many reviews but yes! I am thankful to have them in our community unlike the others who turned me away in Fountain Valley! Thank you Center shoe Repair! You saved my duffle bag for traveling!

Super honest and fair, very helpful - put new insoles into my boots instead of me replacing whole…read moresole of shoe! will definitely be back!

My local shoe repair shop went out of business so I decided to try this place in my old…read moreneighborhood in Santa Ana. They were honest about a pair I brought in to get the heel and sole repaired. I left another pair to get stretched, and I even received a reminder call to come in and try them on. I think I found my new go-to shoe repair.

Do not recommend- lacking accountability, and professionalism…read more Dropped off a pair early June & was given a 4 week turnaround time which I accepted since I was trying the service out. I check back about 5 weeks later and was told they hadn't gotten to them because they were backed up. I get a text at almost 7 weeks that they are ready. Pick them up & find the laces dirty, sole yellow & parts of the shoe falling apart/un glued. After a bunch of back-and-forth they agree to repair. They hold the shoes for ANOTHER 3 weeks (I keep calling and texting for update) only for them to tell me they can't repair. More back & forth and them promising to check with another repair shop just to get another message days later saying "it's not worth repairing" At this point it's been 11weeks of back & forth, we pick up the shoes because it's exhausting to keep trying and they couldn't even provide a refund. It's only $40 but the lack of communication and accountability is awful and unprofessional.

I came in today around 5 PM after receiving absolutely NO communication or update about my shoes. I…read moreoriginally dropped them off in JUNE and was told they would be ready by the end of July. We are now already into August, and I still have not received my shoes or even a simple text letting me know there was a delay. Instead of continuing to wait, I decided to drive over myself to pick them up. Keep in mind, I live in Anaheim, so this was about a 35-minute drive for me. When I arrived, I was told my shoes STILL were not ready. Of course I was upset. At this point, it wasn't just about the delay it was the complete lack of communication and the fact that I was given a timeframe that wasn't honored. When he saw that I was upset, his response was basically that he could reimburse me. Seriously??? You've had my shoes since JUNE, I've been waiting all this time, and now that's the response? He then told me my shoes should be ready Wednesday, but couldn't even guarantee it. I made it very clear that they NEED to be ready. Whoever owns or manages this business seriously needs to address how customers are being treated and how orders are being handled. Delays happen, but keeping someone's property for this long without communicating is unacceptable. Based on my experience, I absolutely would NOT recommend this place.

Needed boot heel replaced & bag conditioned. Took Jose awhile to find my moms boots that we had…read moredropped off four weeks earlier. I had to bring the box they came in for him to find them. Recommend that you take photos of everything you drop off so that he can find them more easily. We were happy with the quality of work he did on the boot heel & the bag The value was high for the work provided.

Ruined expensive pair of shoes (damage and random stains) on a simple service. He tried to act like…read morehe didn't know what happened. Do not do any business here, you have been warned!

I took my cowboy boots to Vicks Shoe Repair because they had a rip in them, and I am beyond…read moreimpressed with the results! The repair was flawless--my boots look brand new! The owner, Vick, is super sweet and kind, and he gave me a great deal on a new pair of boots too! His prices are incredibly affordable; he cleaned and repaired my boots for under $20, which is such a steal. I'll definitely be bringing all my shoes to him from now on. Highly recommend Vicks Shoe Repair to anyone needing quality and affordable shoe care! Can't say enough great things about this place!

Posts hours but is not there. Went twice and not there. Needs to change hours if your not going…read morebe working when you post hours of service. Can't speak about work because he wasn't there to do my work.

I took a pair of vintage Tony Lama boots to get the heel repaired on one of the boots. I ended up…read moregetting new heels on both of the boots since they needed to match. I received great customer service. I needed them in a short time and I like that she was honest and told me that it would be the same day that I needed them and at a time that worked out perfectly. When I went to pick them up, they looked brand new. They were clean and shiny. (I do understand that this is the service that was supposed to be given) But I truly believe that they went beyond. Great quality work. The heels were the height that I had requested. This was my first time here, but I definitely recommend it. The store was clean and smelled absolutely amazing. The picture does show scuff marks because they were already worn to a ranch.

Shoe repair. They were very knowledgeable, great customer…read moreservice and willing to work with me on price. I am definitely going back there so all my specialty shoe needs. My brand new white luxury patent shoes got stained, and we had a very comprehensive discussion on what my option's were to fix them.