My experience with Big Boyz has been nothing short of negative. My wife and I had our eyes on a…read morecouple guns for quite some time. With the bans coming into place here on July 1st, we decided to "pull the trigger" and order the pistols online. We ordered the pistols on the same order and had them shipped to Big Boyz. After they arrived they gave me a call to come by and pick up the pistols. When my wife and I arrived they would not let my wife pick up her pistol because the shipping label arrived with my name on it. They said that I had paid for it and so it couldn't be transferred. They said, "it's the law" according to the ATF. I called the Virginia ATF field office and spoke with one of their firearms investigative field agents who stated that the law required the legal OWNER of the gun to be the one to fill out the paperwork and go through the process. This would be my wife. Dave, the owner of Big Boyz, refused to listen to the ATF agent, and told the ATF agent that the law did not say that. It's funny that when confronted with the truth of the law, you just disagree for the sake of being right, even when you're wrong. They refused to transfer my wife's gun to her. I still was able to get mine and my background check went through no problem. So the issue wasn't like my wife was buying a gun for me. She was not. We bought our guns, and I was able to get mine and she was not able to get hers because of a policy, that they claimed was "law". They claim the first line I have no problem with them having a policy in place that may be stricter than the law. But, don't claim it's the law, then be shown that its not the law, and then refuse to transfer it on the grounds its illegal. It's not. When I was leaving Dave was speaking out loud that they will "continue to abide by their policies". I re-iterated, that the keyword in that was POLICY, not LAW, said have a good day and walked out. Dave proceeded to follow me to the parking lot saying, "don't walk away from me like that" and said if I came back I would be trespassing. So, in sum, they treated me extremely poorly as if I was some sort of criminal (yet still gave me a gun after my background check came through), would not let my wife get her gun, when shown and told directly from an ATF agent that the ATF and law has no problem with this transaction, told me not to come back and trespassed me, and still have my wife's gun that we've already paid for... DO NOT COME HERE! Vote with your dollar, we have a right to bear arms, and they would not let my wife legally exercise that right.

Their selection of guns is great for our area. I really enjoy shooting my impala shotgun that I…read morebought from here too. Nice abundance of ammo too.

Transfered a shotgun through them. Process was quick and professional. Price very competative…read more Despite the scary name the bussiness was clean, well stocked organized. Will visit agian and highly recommend.

I have been an occasional customer for years. Purchased a shotgun, a couple pistols and other…read moreaccessories. I have always had good experiences with the staff. They are often busy with many customers but they will get to you. Free coffee while you wait. I have also witnessed their employees assisting others that weren't familiar with firearms or even buying their 1st firearm. They asked questions and help the customer decide what they like but never push anything. Very professional, best firearms dealer in the Roanoke valley.

Love that your store carries my favorite lighted nocks#Lumenoks…read moreAt a good price. Everyone was helpful and knew about what I was looking for.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

I dealt with this business through Gunbroker.com and the staff (Andrew) ensured that my firearm was…read moresent as soon as they took my payment through the phone. Brandon was quick to ensure that I have their proper FFL information to provide to the location where I had my firearm was sent. My MPX-K looks great

I have purchased rifles and handguns from Town over the years. I have found them to be honest in…read moreproviding new and used guns at a fair market price. I have always been comfortable in dealing with them. They have a well stocked site for not only guns but also anything else you need. I have also learned from many of their long term customers. I am confident in their products and service. I recommend them to anyone looking for their services and products.

It took a year to recieve my upper (6 ARC) which is fine, one has to expect delay times due to this…read morebeing a semi custom gun shop. I cannot say enough good this about this upper it shoots sub-MOA all day long, the aesthetics are spot on. I couldn't be happier with my purchase

Do not buy anything from this company! We had placed an order for an AR-15 upper from Atheris…read moreDecember 2023! They have the worst customer service. They have answered back to an email only once over a year ago. We still have no rifle or any updates on an estimated completion date. These people are worthless and should be put in jail!

I've been going to Trader Jerrys for many years, and have always had a great experience. Ive sold…read moreand traded some guns there, and Aaron has always been fair with me with that process. They know guns, and can get you whatever you want. They will also install sights on a gun if you need, as well as help with any other processes(mag release switch on a Glock, installing decocker on a Beretta,) and they get it done quickly. I recommend them to anyone, and will support them as long as they stay in business.

Always been honest and fair. When trading they make sure you talk to the correct person and stand…read moreby their offer ever later on. Good place to do business.