I didn't follow my instincts or listen to what my gut was telling me, and I'm kicking myself in the A$$. On August 14, 2024 Atheris Rifle Company sent me an "automated" email--I had visited their web site but purchased nothing because of numerous BBB complaints and horrible online reviews in chat forums. As a small business owner myself, I responded to their email because I value feedback (positive or negative) and because I want to support American owned and operated businesses. Much to my surprise, they responded, writing, "It's a shame you chose to look at a few complaints who represent less than half of 1% out of the 20,000 customers we've dealt with in the last few years". I also received several emails from a person named Kimberly who was very reassuring (if she's a real person or not, I don't know). Ultimately, I purchased a 6.5 Grendel Fluted Barrel & Black Nitride BCG from Atheris Rifle Company for $433.05 on August 16, 2024 because of their assurance of performance. Regrettably, my items arrived late and they are defective. I notified the company on October 11, 2024 via email. I included videos so they could see the issues firsthand. Ten days later, the matter is still unresolved. I have no replacement parts and no return label...nothing! I sent an email this morning asking if I could send their items back, receive a full refund and go our separate ways, but they refused. I took a chance on Atheris Rifle Company; I was wrong. Don't make the same mistake. read more