Good folks here, they've been my FFL transfer source for several pieces and have always done an…read moreexcellent job for a reasonable price. Also same result when I've bought ammo, supplies, etcv.

ght and pawned there they have always done great by me I would recommend them to anyone that needs…read moregood merchandise the people that work there all or great with the customers I personally love going there when I need extra money they always give me the best deals thanks Mark Tidmore

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Best outfitter in the NRV. VERY impressed with Archery! The manager was fun to work with!read more

My experience with Big Boyz has been nothing short of negative. My wife and I had our eyes on a…read morecouple guns for quite some time. With the bans coming into place here on July 1st, we decided to "pull the trigger" and order the pistols online. We ordered the pistols on the same order and had them shipped to Big Boyz. After they arrived they gave me a call to come by and pick up the pistols. When my wife and I arrived they would not let my wife pick up her pistol because the shipping label arrived with my name on it. They said that I had paid for it and so it couldn't be transferred. They said, "it's the law" according to the ATF. I called the Virginia ATF field office and spoke with one of their firearms investigative field agents who stated that the law required the legal OWNER of the gun to be the one to fill out the paperwork and go through the process. This would be my wife. Dave, the owner of Big Boyz, refused to listen to the ATF agent, and told the ATF agent that the law did not say that. It's funny that when confronted with the truth of the law, you just disagree for the sake of being right, even when you're wrong. They refused to transfer my wife's gun to her. I still was able to get mine and my background check went through no problem. So the issue wasn't like my wife was buying a gun for me. She was not. We bought our guns, and I was able to get mine and she was not able to get hers because of a policy, that they claimed was "law". They claim the first line I have no problem with them having a policy in place that may be stricter than the law. But, don't claim it's the law, then be shown that its not the law, and then refuse to transfer it on the grounds its illegal. It's not. When I was leaving Dave was speaking out loud that they will "continue to abide by their policies". I re-iterated, that the keyword in that was POLICY, not LAW, said have a good day and walked out. Dave proceeded to follow me to the parking lot saying, "don't walk away from me like that" and said if I came back I would be trespassing. So, in sum, they treated me extremely poorly as if I was some sort of criminal (yet still gave me a gun after my background check came through), would not let my wife get her gun, when shown and told directly from an ATF agent that the ATF and law has no problem with this transaction, told me not to come back and trespassed me, and still have my wife's gun that we've already paid for... DO NOT COME HERE! Vote with your dollar, we have a right to bear arms, and they would not let my wife legally exercise that right.

Their selection of guns is great for our area. I really enjoy shooting my impala shotgun that I…read morebought from here too. Nice abundance of ammo too.

I have been an occasional customer for years. Purchased a shotgun, a couple pistols and other…read moreaccessories. I have always had good experiences with the staff. They are often busy with many customers but they will get to you. Free coffee while you wait. I have also witnessed their employees assisting others that weren't familiar with firearms or even buying their 1st firearm. They asked questions and help the customer decide what they like but never push anything. Very professional, best firearms dealer in the Roanoke valley.

Transfered a shotgun through them. Process was quick and professional. Price very competative…read more Despite the scary name the bussiness was clean, well stocked organized. Will visit agian and highly recommend.

I dealt with this business through Gunbroker.com and the staff (Andrew) ensured that my firearm was…read moresent as soon as they took my payment through the phone. Brandon was quick to ensure that I have their proper FFL information to provide to the location where I had my firearm was sent. My MPX-K looks great

I have purchased rifles and handguns from Town over the years. I have found them to be honest in…read moreproviding new and used guns at a fair market price. I have always been comfortable in dealing with them. They have a well stocked site for not only guns but also anything else you need. I have also learned from many of their long term customers. I am confident in their products and service. I recommend them to anyone looking for their services and products.

I removed a 2 star review because of the follow through in Roanoke Virginia Communication skills…read moreafter sale was a huge disappointment to us and still is. However, Jack pulled through above his conversation with us to make us happy and ensure everything was at a customer satisfaction level. He checked to ensure appliances were all working. Cleaning was very very good. l will apologize for being rude after 2 weeks of failure to update us. Please understand, most people will be more patient if unknown circumstances are explained to them. The team work of Jack, Richard, Tristan, Jacob, Chris in service, and Jeff in retail are very much appreciated in the end. Thank you for the follow through in the end! Please give recognition to these guys for their great ending.

We had originally went to a competitor in a search for a good travel trailer and when they kept us…read morewaiting, failed to pull the deposit we were to put up, and dragged their feet getting us up and out the door with a camper, we decided to give Camping World a chance. We were not disappointed... Sam is THE go-to salesman. If you go - he is the one to see. We told him what we were looking for and he pulled up his inventory and found six potential campers for us to see. He knew his products and he delivered on what he was selling. For someone who just started out about 18 months ago in the sales department, he had come a long way - having sold over 100 units in 2025. Most of all, he followed through and was patient as we deliberated as to which one we wanted to buy. Jacob, the sales manager, was very professional and was on the same page with Sam and took great care of us. No promises were made that were not followed through. I cannot tell you how well this process went. We got everything we wanted and purchased a newer camper than we figured we would get. The whole experience was way over and above what we expected. I will buy from them again.

Purchased about four pistols from these folks over the years. March of this year I purchased one …read more They have always treated me great with no complaints. The place is always very busy so that should tell you something

I have purchased a number of weapons from Darryl and will continue to. The service is great along…read morewith the selection and if he doesn't have it he will try his best to order it. I also have found his prices better than any store near him and he has even matched prices for me

great folks freindly and great prices!! very knowledgeable and have great selection of guns and…read moreammo!!!

this shop is the best gunshop i have ever dealt with in all my 75 years,,fair prices ,very nice…read morepeople,good choice of inventory,including military surplus,and if it's not in stock he will find it for you and joshua is a very intelligent gentleman who is very knowledgeable about the business.

Hey these guys have it goin on ! They are your hometown experts on firearms and the service is…read moresecond to none !! Awesome folks !

From the owner: Buy sell trade Best price in town…read more Lowest!

It took a year to recieve my upper (6 ARC) which is fine, one has to expect delay times due to this…read morebeing a semi custom gun shop. I cannot say enough good this about this upper it shoots sub-MOA all day long, the aesthetics are spot on. I couldn't be happier with my purchase

Do not buy anything from this company! We had placed an order for an AR-15 upper from Atheris…read moreDecember 2023! They have the worst customer service. They have answered back to an email only once over a year ago. We still have no rifle or any updates on an estimated completion date. These people are worthless and should be put in jail!