I'm not happy that I broke my foot but grateful to have this team of professional helping me to get…read morewell. I called around to several Doctors to get an appointment and no one was able to see me for at least several weeks but I was able to make an appointment within 24 hours at the Greenbelt location. Great Doctors and very friendly staff! I highly recommend!

Always so professional. 2 nd time here and as always very clean, and great customer service.read more

So I have gone to this place twice now and the front office people are great doctor minkin is very…read morenice and welcoming and has helped me so much I would totally recommend this place and that Dr.

Dr. P is amazing! There's no doubt that she loves her profession and working with people! I…read moreCouldn't ask for a better pediatrist!

Predatory podiatry practice. Stay far away from this place. I went because my foot was hurting, and…read moreafter x-rays, the doctor came back into the room and told me, "good news, your insurance covers a pair of orthotics a year." So I, naively believing him, went ahead with the custom orthotics. I asked the front desk what I'd be responsible for paying, and they told me "if the doctor says it's covered, it's covered." I come back for my follow-up appointment, get the insoles, everything is fine, and then a surprise bill comes in the mail a month later. NOBODY at the practice had felt the need to inform me that these insoles were SIX HUNDRED DOLLARS. Not the doctor, not the front desk staff. Nobody bothered to run my insurance and let me know how much I'd be paying. So I'm stuck on the hook for $388 for insoles I don't need that much and wouldn't have gotten if I had known how much they cost. I am very frustrated that I was unable to make an informed decision- even if I had known how much my insurance was going to cover, I had no way of knowing the total cost of the insoles because they didn't care to tell me. I had to call the billing specialist seven times in order to get ahold of her and then she told me I was out of luck, basically because I'd signed a form saying I would pay. The thing that form *didn't* include was the total cost of the insoles. I feel tricked and I'm sure they're making a killing hawking unnecessary insoles to every person who comes through their door. Plus, my chiropractor did a better job of diagnosing the problem just by manipulating my foot. The young podiatrist I saw at Dr. Cohen's practice basically diagnosed me with "your foot hurts there." Yeah, duh.

The office is understaffed. Paper files and over 10 day delay on request for standard insurance…read morereceipts. The office manager is combative although the doctor and receptionist were very kindly and efficient. I'm not going to continue with this practice group.

Thank God for Dr Vesta McDowell, she is a very kind and patient foot doctor. On first visit my wide…read moreleg pants caught hold of my big toe nail and it lifted the nail half way off and blood went everywhere. She kept me laughing through the whole painful procedure. Years later I took my 90 yr old mom, and she was again great with her too! Her toenails started curling and she patiently fixed those toes! I hope Dr Vesta never leaves the area, I don't know anybody as good as her.

My visit at Dr. McDowell office was a great experience. Her staff was cheerful, friendly and…read moreknowledgeable in their area of expertise. This was my first visit and I was nervous because I did not know what to expect. The Medical Assistant made me feel very comfortable and explained everything in depth prior to me seeing the doctor. The whirlpool foot bath was awesome and then they put these foot warmers on my feet that made them feel so good. Dr. McDowell has a great bedside manner is very knowledgeable and was able to tend to all my foot problems with ease. I highly recommend her.

Let's see how this goes. I'm a new patient, so naturally arrived 15 minutes to fill out paperwork…read morethat took 5 minutes. I had a 12 pm appointment with Dr Shah. It is now 12:24 and 2 people that came in after me were seen before me. This is unfortunate and unprofessional. In addition, doors are kept open, so from the waiting room, you can hear everyone's business. One older woman was screaming in pain. What happened to Hippa laws and just basic privacy? I will update this once I'm seen.

Before I start, this review does not entirely fall on the staff but on the doctor/company who…read moreshould have someone correctly and clearly train her staff so everyone is on one accord. The front desk should know the basics of billing as in "what insurances need referrals and which don't, basically all the info the patient needs before coming in" I was told by a former patient not to come here and I ignored them based on the reviews. I was told to come in by 8 I was there by 745am. By 8 one person came in and took my paperwork but the person to check my insurance was nor there. They came in 5-7 min later they saw my referral upon 3 minutes of arriving I heard them talking and saying this isn't a referral but did not say it directly to me. The doctor can in around 840am. By this time there was still no information fed back to me about my referral. By 9am I was told that my referral isn't a referral amd that they are calling my insurance. Anyone whose ever called insurance knows that you will never get an answer in the first 30 min to an hour especially with carefirst so me being told to call my doctor would have been the best option instead of this. At 9 when I was told My referral wasn't a referral I called my doctor and they said give them 10 minutes. I told The front desk and they said they need to reschedule me for 2 days later as if money grows on trees. All in all the training needs to be better all Around. I've worked in 3 medical offices so I know how this should all run, training should be better the front desk should be more knowledgeable to avoid patients going through situations like this. Also if someone tells you not to go to a doctor don't do it UPDATE : All this to find out if anyone in the office just GOOGLED my insurance type and if I needed a referral the first article says I don't need a referral at all

I went to the dr because of my pain in my foot when running. She gave me insoles and pads for free…read moreto try and if not better suggested a cortisone shot. She was knowledgeable and the visit was quick.

From the owner: At Svetlana Malinsky, DPM PC, in Lanham, Maryland, the podiatry team delivers quality care to…read moreinformed patients in a comfortable and convenient setting. Using an integrative and conservative approach to care, the team values each of their patients and takes the time to listen to their needs and concerns. The experienced team believes that informed patients are better prepared to make decisions about their health and well-being. In addition to providing patients with a diagnosis and individualized treatment plan, the podiatry team at Svetlana Malinsky, DPM PC, counsels their patients about their condition and treatment options.  Svetlana Malinsky, DPM PC, is a full-service podiatry practice and specializes in the treatment of many common foot conditions including plantar fasciitis, ingrown toenails, heel pain, toenail fungus, warts, and flat feet. The experienced team also provides comprehensive diabetic foot care and orthotics.   For expert foot care from a friendly staff, contact Svetlana Malinsky, DPM PC, by phone or schedule an appointment online today. Convenient and ample parking is available.

This is an update to my original review. Since posting, I have continued to experience pain --…read moresharp, throbbing discomfort in my foot that makes it difficult to walk normally. I've now been walking on the balls of my feet just to manage, which is causing new pain in my back and big toe. I've emailed the doctor twice directly to report my ongoing pain and concerns. As of today, I still have not received a personal response. All communication has come through the office manager, who said the doctor did respond -- just "not with what I wanted to hear." That response felt dismissive and unprofessional, especially given this is a medical issue. At this point, it's not about medication or a work note. It's about the complete lack of follow-up care or direct communication from the provider. I don't know if what I'm experiencing is normal recovery, a complication, or something more serious -- because the doctor refuses to speak to me. Continuity of care matters. Communication matters. Patients deserve to be acknowledged, especially when they're still in pain after a procedure. I've now contacted the podiatry board and am trying to find a provider willing to take over my care. This experience has been deeply frustrating and disappointing.

The first draft of this review gave a detailed account of my experience with this practice, to…read moreinclude the convenience of its location, the doctor's bedside manner, etc. I've edited all that out because the bottom line is this: I will not return to this practice due to the egregiously unprofessional treatment I was subjected to by Destiny (staff). Poor customer service is not uncommon and is often successfully corrected by intensive training. However, Destiny's behavior displayed a lack of common sense, which is not so easily corrected. Any mature (grown) person working in a professional office should know better than to insult their patient/customer/patron. The insult elevated her already rude demeanor and unprofessional behavior to an unwarranted level of disrespect that shouldn't be tolerated by anyone - certainly not a patient seeking treatment from their doctor's office. To make matters worse, Destiny supposedly forwarded my concerns and complaint about pain in my toe to the doctor directly. Although Destiny informed me that he would contact me "when he can", I have yet to receive any contact after more than 2 business days and a second call to the office on the next day. As I mentioned to Courtney on that second call to the office, I don't patronize any business - nor any doctor's office, especially - that abuses their patients. There are simply too many other qualified podiatrists in the vicinity to accept being spoken to like trash by the staff. In fact, I had an appointment with one today who was attentive, responsive, patiently answered all my questions and most importantly, she was thorough. She took a specimen of the nail to be sent off to the lab for testing, cleaned up my feet and sent me home with medicine to address the nail, not just the skin - none of which total foot care bothered to do. And the cherry on top, the staff was equally as kind and capable. Considering all of that, why would I want to return to Total Foot Care to be mistreated by Destiny and ignored by the doctor even after saying I'm in pain? My suggestion is that everyone see Dr. Patricia Schultz in Silver Spring - top notch experience there.

Dr. Williams is an exemplary physician who strives to treat each patient as a family member…read more Her knowledge and compassion epitomize the standard of care every doctor should possess in treating patients.

Dr. Williams is wonderful. I have been seeing her for about 7 months now. She is very attentive…read moreand listens to how I am feeling. When I wasn't following directions, she made sure To follow up to hold me accountable. She has a positive disposition and was able to diagnose me quickly and alleviate the pain.