Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Terrible people to deal with. I saw 2 rentals in Uxbridge and fell in love with the one on 16 Cross…read moreSt in Uxbridge MA. I was given a sheet of paper with a QR code. I went right to their office as I really struggle with online applications. In their office asking .Elissa for help. She said to just follow the prompts as they are not allowed to help me. It asked for my credit card. .Elissa said it won't charge me, just do what it says. When it thanked me for my payment, again I asked Melissa what was going on. Then I got all these fraud alerts. Their website brought me to a hacker website. I had to cancel my credit card. Not only that, but they refused to give me a paper application saying if I couldn't do it online it was not their problem. I left multiple messages for the owner Randall as he showed me the property and never got a call back. Very disappointed with this agency. Trying to move back to the Northbride/Uxbridge area, have awesome credit and the agency has most of the listing's. I will report them to the BBB. What they did was unconsciousable. Terrible people, didn't even get an apology...​​

I have contact them for apartment they sent me an application through an email I tried to fill out…read moreuntil it ask for my bank information I try explain with crystal from our and our religion and I explained with regulations of being on as SSI M my boyfriend's information we weren't comfortable given it over the Internet And they did not understand the situation I had my paperwork in order in everything that they needed but they did not care I've been looking for apartment for 2 years and I really wanted the apartment had listed on border street in Northbridge Ma.I felt that they were rude disrespect and not understanding whatsoever. I will not give my information that is personal information over the Internet so someone can scan me or do fraud with my bank account, I have worked on computers for many years and I know how it works I follow rules and regulations that I have to go by but R&R didn't not care or having any understanding or any respect And a discontinue my application do because they didn't have my boyfriend information. Having everything on paper it is just as good in person than a email All we want was a place to call home. Money wasn't a problem. This unfair to all families that's not Comfortable given information over the Internet It's not safe I had all the proper paperwork that they needed for us to have the apartment This is heartbreaking and sad. I wouldn't recommend R&R To anyone do your research Nfiu not comfortable given your information over the Internet make sure you let them now

GIM Property Management- A Cautionary Tale…read more If you need to hire a property management company in Massachusetts I want to strongly caution you about GIM Property Management in Upton, MA. Our experience having GIM work as our PM was marked by poor communication, questionable financial practices, and a lack of professionalism. We hired GIM on April Fools' Day, and unfortunately, the joke was on us. By July, we had to fire them due to a series of troubling experiences. From the start, communication was opaque. Mike Greasley moved our bank accounts from a local institution to one in Nevada--without our consent. When we asked if we were signers on the new accounts, Jake Greasley claimed that any trustee registered with the county was automatically a signer. This felt misleading and they provided no documentation. Their Trustee Portal only works on Windows, meaning no access from smartphones, Apple computers, or Google platforms--an outdated and frustrating limitation. GIM has no formal RFP process. Mike Greasley handed us a $24,000 landscaping proposal for a property with just 200 square feet of grass. It felt like a complete mismatch and raised serious concerns about their lack of experience and lack of knowledge. GIM also made three unauthorized withdrawals totaling $1,500, which we're still waiting to be refunded. When we asked for details about our accounts--including a newly discovered Chase account in our name--Jake Greasley froze all communication, threatened legal action, and threatened to transfer our 8 unit condo to another management company. We sent our termination letter 15 days later. Though Jake agreed to an early separation, GIM still charged us for the full 90-day notice period and cut off our portal access immediately, despite promising access through the end of the month. The only service GIM reliably provided was setting up auto-pay for four utility bills. That's it. Stay Away from this company or you will regret it! Contact me for more information on how to get your money back!

this company is a total scam. they're complete fraud. they have a souped-up wrapped vehicle that…read morethey take pictures of in different parking lots and claim. it's their main office when it's just a parking lot. check out the address on street view they were hired by my then landlord, who wanted to get rid of me because of pest complaints. first visit the rep brandon blake, was pleasant and a person of color. i told him of a serious roach, infestation and mouse infestation, and that they needed to address it because the board of health was involved. he became furious and our " relationship" changed. brandon called me. back a little kinder and offered me $4000. to keep my mouth shut. i explained to him.he was calling me during dinner with my friends and on speaker. he hung up, then harassment started. they sent an unlicensed exterminator here, armed with cheap wooden traps and no license, i asked him to leave.immediately.then i got a nasty message from a different brandon blake who was no longer a person of color, ( i checked him out on zillow) and a fake real estate agent telling me one of his vendors ( the exterminator) reported unsanitary conditions in my unit. the hollow threats escalated. i told both brandon's to get lost.i had contacts and help from the city. they finally gave up and sold the unit for $145,000. mice and all market value was $270,000. this is a company that ill-intending landlords use to harass tenants into leaving before lease end no more and no less beware they messed with the wrong guy. do your homework. fight back. the only thing these fools are good at is manufacturing positive reviews.

I live 4 year at little castle apartments, had a excellent experience renting with knight…read moreassociates. Ralph was a excellent maintenance manager, good service overall.

I have been a renter for a couple of years in West Springfield. Any issues that have come up are…read moretaken care of quickly. I just have to send Ralph a text message and he responds in a timely manner and any repairs are taken care of also in a timely manner. He always makes sure that the everything is cleaned up before he leaves your home. Ralph is a very caring person when it comes to tenants and always has a smile going on. He's also a very trustworthy person who you can trust being in your home when you're not there if there's any issues that arise. Ralph is a great asset to Knight Associates.

Horrible to work with! They only have three listings currently and they are all rentals. One of the…read moreemployees there, the one we had to work with has worked there five years but has never sold a house. That speaks volumes!

From the owner: Comprehensive property management solutions at an all-inslusive, straightforward and reasonable…read moreprice!

Horrific, Don't use them!!!! Not even deserving of a star. The lack of communication between…read moremanagers and condo owners is nonexistent.

Exactly. If you have section 8 and you ask about the credit score. They said if you have section 8…read morethe credit score doesn't count. Obviously the credit score counted. They do not care if you have section 8 as long as you have a 600 or higher for a score. The thing I did not like about the place was the realtor Omar he shares other people's information. Omar is Not professional! The manager who I talked to about Omar, and also confused me with this other person. How can you say you are professional if you share someone else's information. What about the confedinality. I definitely don't think there is confedinality since The manager said he was sorry he confused me with someone else. So it shows not just Omar but the manager there too. I would not recommending this place ever or the actual company either. That's if anyone wants their information out with a complete stranger.